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Cybersecurity · head to head

Eagle Eye Networks vs ShotSpotter

Eagle Eye Networks logo

Eagle Eye Networks

Cybersecurity

Cloud video surveillance billed per camera per month, where retention length drives the bill more than anything else

From
On request
Free plan
No
Full reviewWebsite
ShotSpotter logo

ShotSpotter

Government

Gunshot Detection Technology

From
$5000/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: Eagle Eye Networks cost scales with retention as well as resolution, and long retention has been observed to increase the monthly figure by 200 to 400 percent over 7 day storage, so an insurer or regulator raising the retention requirement can multiply the bill without adding cameras.; ShotSpotter shotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • They diverge on capability: Eagle Eye Networks covers Bridge and CMVR appliances, ShotSpotter covers Gunshot Detection.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Eagle Eye Networks and ShotSpotter actually diverge.

Attributes where Eagle Eye Networks and ShotSpotter differ
AttributeEagle Eye NetworksShotSpotter
Starting priceOn request$5000/month
Pricing modelPer camera per monthsubscription
CategoryCybersecurityGovernment
FoundedUnknown1996

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Eagle Eye Networks

  • Bridge and CMVR appliances
  • Per-camera cloud retention
  • Browser and mobile access
  • Cloud analytics
  • Licence plate recognition
  • Multi-site management
  • Video sharing and export
  • Open API

Only in ShotSpotter

  • Gunshot Detection
  • Location Triangulation
  • Real-time Alerts
  • Forensic Analysis
  • Historical Data
  • CAD Systems
  • 911 Centers
  • Camera Systems

What people use each for

The jobs each tool is most often brought in to do.

Eagle Eye Networks

  • A 40-site restaurant group that wants one login across every location without a recorder in each back officenot ShotSpotter
  • A school district that must retain incident footage for a fixed statutory period and needs the retention set centrallynot ShotSpotter
  • A car dealership needing footage shared with police within minutes of an overnight theftnot ShotSpotter
  • A retailer replacing failing DVRs but keeping the ONVIF cameras already installednot ShotSpotter

ShotSpotter

  • Gunshot detection and location alerting for police departmentsnot Eagle Eye Networks
  • Directing patrol response to outdoor firearm dischargesnot Eagle Eye Networks
  • Building incident data for law enforcement analysisnot Eagle Eye Networks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Eagle Eye Networks

  • Cost scales with retention as well as resolution, and long retention has been observed to increase the monthly figure by 200 to 400 percent over 7 day storage, so an insurer or regulator raising the retention requirement can multiply the bill without adding cameras.
  • Pricing is not published, so the widely cited 15 to 50 US dollars per camera per month range is a reseller-derived estimate rather than a rate you can hold Eagle Eye to.
  • Every camera needs upstream bandwidth for continuous upload, so sites on poor connections either degrade quality or lose the cloud advantage, and the bridge only buffers for a limited period during an outage.
  • Video lives in Eagle Eye’s data centres, which raises data residency questions for public bodies and for European buyers, and exit means downloading years of footage before a subscription ends.
  • It is a per-camera subscription with no perpetual option, so a large site that would have paid once for an on-premises VMS pays indefinitely, and the crossover point against a Genetec or Milestone deployment usually arrives within a few years.

ShotSpotter

  • ShotSpotter now trades as SoundThinking and shotspotter.com redirects to soundthinking.com
  • No pricing is published; the site routes to contact and demo requests with no published rate, minimum or cost driver
  • The service depends on an acoustic sensor array installed across a defined coverage area rather than being software alone

Pricing, plan by plan

Eagle Eye Networks

On request
  • Cloud VMS subscription$undefined/month
    • Priced per camera per month by resolution and retention
    • Retention tiers of 7, 30, 90 and 180 days and 1, 2 and 3 years
    • Independently observed range of roughly 15 to 50 USD per camera per month

ShotSpotter

$5000/month
  • Detection Service$5000/month
    • Gunshot Detection
    • Real-time Alerts
    • Forensic Reports

Which should you pick?

Choose Eagle Eye Networks if

  • You need bridge and cmvr appliances.
  • You work on Web, iOS, Android.
  • You also want per-camera cloud retention.
Eagle Eye Networks review

Choose ShotSpotter if

  • You need gunshot detection.
  • You work on Web, Ios, Android.
  • You also want location triangulation.
ShotSpotter review

Questions people ask

Is Eagle Eye Networks or ShotSpotter better?
Neither clearly leads. Eagle Eye Networks starts at On request and ShotSpotter at $5000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Eagle Eye Networks or ShotSpotter?
Eagle Eye Networks starts at On request and ShotSpotter at $5000/month.
Does Eagle Eye Networks or ShotSpotter run on more platforms?
Eagle Eye Networks runs on Web, iOS, Android. ShotSpotter runs on Web, Ios, Android.
What is Eagle Eye Networks best used for?
Eagle Eye Networks is most often used for a 40-site restaurant group that wants one login across every location without a recorder in each back office, a school district that must retain incident footage for a fixed statutory period and needs the retention set centrally, a car dealership needing footage shared with police within minutes of an overnight theft, a retailer replacing failing dvrs but keeping the onvif cameras already installed. Of those, a 40-site restaurant group that wants one login across every location without a recorder in each back office and a school district that must retain incident footage for a fixed statutory period and needs the retention set centrally are not what ShotSpotter is typically brought in for.
What can Eagle Eye Networks do that ShotSpotter cannot?
Eagle Eye Networks covers Bridge and CMVR appliances, Per-camera cloud retention, Browser and mobile access, Cloud analytics. ShotSpotter covers Gunshot Detection, Location Triangulation, Real-time Alerts, Forensic Analysis.

Answered from the vendors’ own pages

Eagle Eye Networks: Do I need Eagle Eye cameras?

No. The bridge connects existing ONVIF cameras, which is the main reason organisations pick it over camera-maker cloud services.

ShotSpotter: Does SoundThinking publish ShotSpotter pricing?

No. SoundThinking does not disclose ShotSpotter pricing on their website. Interested municipalities and organizations must request a consultation, contact the sales team, or book a demo.

Source
Eagle Eye Networks: What does it cost per camera?

Not published. Independent observations put it between roughly 15 and 50 US dollars per camera per month depending on resolution and retention, with Canadian examples up to 79 for 90 day 4K.

ShotSpotter: How do I get a ShotSpotter quote?

SoundThinking directs prospects to book a demo, contact them directly, or request a consultation through their website. No self-serve pricing, calculator, or trial is available.

Source
Eagle Eye Networks: What happens if my internet drops?

The on-site bridge buffers recording locally and uploads when the connection returns, but buffer capacity is finite and a long outage loses footage.

ShotSpotter: Who is ShotSpotter for?

ShotSpotter is a gunshot detection system designed for law enforcement and municipalities to improve public safety response.

Source
Eagle Eye Networks: Where is my video stored?

In Eagle Eye’s data centres. Confirm the region before buying if you have data residency obligations.

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