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Networking · head to head

Domotz vs Grafana

Domotz logo

Domotz

Networking

Network monitoring for MSPs and IT teams priced per managed device or per collector, with published rates

From
On request
Rated
-
Full reviewWebsite
Grafana logo

Grafana

Networking

Observability and Data Visualization

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Grafana has a free tier, so it costs nothing to try first.
  • Each has a real cost: Domotz the Managed Device Plan bills in bundles of ten, so a network with, for example, eleven devices to manage pays for twenty rather than a precise count; Grafana the free tier retains metrics, logs and traces for 14 days only
  • They diverge on capability: Domotz covers Device discovery and monitoring, Grafana covers Dashboard creation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Domotz and Grafana actually diverge.

Attributes where Domotz and Grafana differ
AttributeDomotzGrafana
Starting priceOn requestFree
Pricing modelPer collector or per managed device per monthusage-based
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Api
FoundedUnknown2014

Identical on both: user rating (Not yet rated), category (Networking).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Domotz

  • Device discovery and monitoring
  • Remote access without VPN
  • Two published pricing models
  • Automated alerting
  • MSP client segregation

Only in Grafana

  • Dashboard creation
  • Alerting
  • Data source integration
  • Visualization plugins
  • API
  • Webhooks
  • REST
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Domotz

  • An MSP with high device density per client site wanting predictable flat pricing per collector rather than counting individual devicesnot Grafana
  • An IT integrator managing many small sites with few devices each, better served by per-device pricing than a flat collector feenot Grafana
  • A field services or retail IT team needing remote access to branch equipment without configuring VPN tunnels to each sitenot Grafana
  • A team wanting a directly comparable public price against Auvik before starting a sales conversation with either vendornot Grafana

Grafana

  • Metrics visualization and monitoringnot Domotz
  • Log aggregation and analysisnot Domotz
  • Distributed traces managementnot Domotz
  • System performance profilingnot Domotz

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Domotz

  • The Managed Device Plan bills in bundles of ten, so a network with, for example, eleven devices to manage pays for twenty rather than a precise count
  • The Collector Plan gives full access per collector regardless of device count monitored by that collector, which can be inefficient for a site with very few devices relative to the flat $35 fee
  • As a SaaS platform, ongoing monitoring depends on the local Collector maintaining connectivity to Domotz's cloud, so a site-level outage that also cuts collector connectivity limits remote visibility exactly when it is needed
  • Feature depth for large enterprise NOC-style operations is narrower than platforms built for that scale, since Domotz's roadmap centres on MSP and integrator use cases
  • Remote access without VPN configuration is convenient but depends on Domotz's own relay infrastructure remaining available and trusted, which is a different security posture than a customer-controlled VPN
  • Volume and annual discounts exist but the specific discount schedule is not fully published, so very large deployments still benefit from negotiating directly rather than relying on the list price

Grafana

  • The free tier retains metrics, logs and traces for 14 days only
  • Free is capped at 10,000 active metric series and 50 GB each of logs and traces a month
  • The Pro plan carries a $19 a month platform fee before any usage charges
  • Logs and traces are billed on three separate meters, at $0.050 per GB processed, $0.400 per GB written and $0.100 per GB retained
  • Retaining data is an ongoing charge rather than a one off, so historical data costs every month it exists

Pricing, plan by plan

Domotz

On request
  • Collector Plan$35/month
    • Full platform access on every device that collector monitors
  • Managed Device Plan$1.5/month
    • Billed in bundles of 10 devices
    • All non-managed devices on the network discovered at no extra cost

Grafana

Free
  • FreeFree
    • Limited usage across all services
    • 14-day retention for metrics, logs, traces, profiles
    • Community support only
  • Pro$19/month
    • Pay-as-you-go pricing with volume discounts
    • 13-month retention for metrics
    • 30-day retention for logs/traces/profiles
  • Enterprise$25000/year
    • Custom pricing based on annual volume
    • Premium support included
    • Custom retention options

Which should you pick?

Choose Domotz if

  • You need device discovery and monitoring.
  • You work on Web, iOS, Android.
  • You also want remote access without vpn.
Domotz review

Choose Grafana if

  • You need dashboard creation.
  • You want to start without paying.
  • You work on Web, Api.
  • You also want alerting.
Grafana review

Questions people ask

Is Domotz or Grafana better?
Neither clearly leads. Domotz starts at On request and Grafana at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Domotz or Grafana?
Grafana has a free tier; the other does not. Paid plans start at On request for Domotz and Free for Grafana.
Does Domotz or Grafana run on more platforms?
Domotz runs on Web, iOS, Android. Grafana runs on Web, Api.
Can I use Grafana for free?
Yes. Grafana has a free tier, so you can try it without paying. Domotz starts at On request.
What is Domotz best used for?
Domotz is most often used for an msp with high device density per client site wanting predictable flat pricing per collector rather than counting individual devices, an it integrator managing many small sites with few devices each, better served by per-device pricing than a flat collector fee, a field services or retail it team needing remote access to branch equipment without configuring vpn tunnels to each site, a team wanting a directly comparable public price against auvik before starting a sales conversation with either vendor. Of those, an msp with high device density per client site wanting predictable flat pricing per collector rather than counting individual devices and an it integrator managing many small sites with few devices each, better served by per-device pricing than a flat collector fee are not what Grafana is typically brought in for.
What can Domotz do that Grafana cannot?
Domotz covers Device discovery and monitoring, Remote access without VPN, Two published pricing models, Automated alerting. Grafana covers Dashboard creation, Alerting, Data source integration, Visualization plugins.

Answered from the vendors’ own pages

Domotz: Is pricing based on networks, sites or devices?

Devices. Domotz states explicitly there are no per-site, per-network or per-user charges.

Grafana: What is Grafana's pricing model?

Grafana offers a freemium model with a free tier, Pro tier starting at 19 USD/month with pay-as-you-go usage charges, and Enterprise plans starting at 25000 USD/year.

Source
Domotz: What is the difference between the two plans?

The Collector Plan is a flat $35/month per collector with full access to everything that collector monitors; the Managed Device Plan is $1.50/month per device, billed in bundles of ten.

Grafana: How long is data retention for each plan?

Free tier provides 14-day retention for metrics, logs, traces, and profiles. Pro tier extends this to 13 months for metrics and 30 days for logs/traces/profiles. Enterprise offers custom retention options.

Source
Domotz: Is there a free trial?

Yes, a 14-day free trial is offered.

Grafana: What support is included in each tier?

Free tier includes community support only. Pro tier provides 8 times 5 email support. Enterprise includes premium 24/7 support.

Source
Grafana: Does Grafana offer volume discounts?

Yes, Grafana uses adaptive pricing with automatic volume discounts as usage scales, and provides cost-optimization tools to help eliminate spending on unused data.

Source
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