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Cybersecurity · head to head

Diligent vs Feedzai

Diligent logo

Diligent

Cybersecurity

Board management and enterprise GRC platform assembled from Galvanize, Steele and Diligent Boards

From
On request
Rated
-
Full reviewWebsite
Feedzai logo

Feedzai

Cybersecurity

Real-time transaction fraud and financial crime detection for banks and payment processors

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Diligent the platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.; Feedzai pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.
  • They diverge on capability: Diligent covers Diligent Boards, Feedzai covers Real-time scoring.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Diligent and Feedzai actually diverge.

Attributes where Diligent and Feedzai differ
AttributeDiligentFeedzai
PlatformsWeb, iOS, Android, WindowsWeb, Linux

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Cybersecurity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Diligent

  • Diligent Boards
  • Entity management
  • Audit and analytics
  • Risk management
  • Third-party risk
  • Ethics and compliance
  • ESG and sustainability
  • Market intelligence

Only in Feedzai

  • Real-time scoring
  • Rule and model hybrid
  • Case manager
  • Behavioural biometrics
  • Model explainability
  • Deployment options

What people use each for

The jobs each tool is most often brought in to do.

Diligent

  • A listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance systemnot Feedzai
  • An internal audit function moving from sampling to full-population transaction testing using the ACL heritage analytics enginenot Feedzai
  • A regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement findingnot Feedzai
  • A group needing sustainability disclosure data collected with the same audit trail and controls as financial reportingnot Feedzai

Feedzai

  • A bank joining an instant payments scheme where transfers are irrevocable and post-hoc recovery is impossiblenot Diligent
  • A card issuer whose existing rules engine cannot be changed without a release, so fraud waves run for daysnot Diligent
  • An acquirer needing per-merchant risk models rather than one portfolio-wide modelnot Diligent
  • A bank required by its regulator to explain automated declines to customers, which rules out opaque scoringnot Diligent

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Diligent

  • The platform is an assembly of acquisitions, with the analytics engine from ACL, risk from Rsam, ethics and third-party diligence from Steele and the board portal from Diligent itself, so cross-module reporting and consistent user experience should be tested in a proof of concept rather than assumed.
  • Pricing is unpublished and consistently at the top of the market, and organisations that need only one capability, a board portal or an audit analytics tool, generally pay less and get more from a specialist.
  • Renewal leverage is weak once the board portal is embedded, because directors are the least willing user group to be migrated and that dependency is well understood by the vendor at renewal time.
  • The analytics engine expects real data skills, and audit teams without an analytics-capable member typically use a fraction of what they licensed while paying for all of it.
  • Module-by-module implementation means the promised single view of governance and risk usually arrives years after the first purchase, if the later modules are ever funded.

Feedzai

  • Pricing is per transaction with an annual minimum, so a bank with seasonal or growing volume commits to a floor it may not use and pays overage above the band.
  • It sits in the authorisation path, which makes every upgrade a change-controlled event with rollback plans, and the operational burden falls on the bank rather than the vendor.
  • Out of the box models need months of the customer own labelled fraud history before they beat the rules they replace, so the value case starts late.
  • AML and fraud are licensed as separate modules, so institutions expecting one platform fee find the transaction monitoring capability is a second line item.
  • The buyer profile is large institutions, so smaller banks and fintechs face minimums that make per-transaction economics unattractive below significant scale.

Pricing, plan by plan

Diligent

On request
  • Diligent One Platform$undefined/year
    • Quoted by module and user count
    • Board portal seats priced separately from GRC modules
    • Annual subscription, commonly multi-year

Feedzai

On request
  • Feedzai Financial Crime Platform$undefined/year
    • Priced by transaction volume with annual minimum commitment
    • Modules for fraud, AML and account opening licensed separately
    • Cloud, private cloud and on-premises deployment

Which should you pick?

Choose Diligent if

  • You need diligent boards.
  • You work on Web, iOS, Android, Windows.
  • You also want entity management.
Diligent review

Choose Feedzai if

  • You need real-time scoring.
  • You work on Web, Linux.
  • You also want rule and model hybrid.
Feedzai review

Questions people ask

Is Diligent or Feedzai better?
Neither clearly leads. Diligent starts at On request and Feedzai at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Diligent or Feedzai?
Diligent starts at On request and Feedzai at On request.
Does Diligent or Feedzai run on more platforms?
Diligent runs on Web, iOS, Android, Windows. Feedzai runs on Web, Linux.
What is Diligent best used for?
Diligent is most often used for a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system, an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine, a regulated firm consolidating a whistleblower hotline, third-party due diligence and policy attestation after an enforcement finding, a group needing sustainability disclosure data collected with the same audit trail and controls as financial reporting. Of those, a listed company that wants board papers, entity records and the audit committee reporting pack produced from one governance system and an internal audit function moving from sampling to full-population transaction testing using the acl heritage analytics engine are not what Feedzai is typically brought in for.
What can Diligent do that Feedzai cannot?
Diligent covers Diligent Boards, Entity management, Audit and analytics, Risk management. Feedzai covers Real-time scoring, Rule and model hybrid, Case manager, Behavioural biometrics.

Answered from the vendors’ own pages

Diligent: Is Diligent One the same product as Galvanize?

It contains it. Diligent bought Galvanize, the ACL and Rsam merger, for around one billion dollars in April 2021, and its audit analytics and risk modules are that heritage rebranded into Diligent One.

Feedzai: Can Feedzai run on-premises?

Yes. On-premises and private cloud deployments are supported, which is why it appears in markets where transaction data cannot legally leave the country.

Diligent: What does Diligent cost?

Not published. It is quoted by module and user, and board portal seats are priced differently from GRC seats. Expect an annual or multi-year enterprise agreement.

Feedzai: Does it cover AML as well as fraud?

It does, but transaction monitoring is a separately licensed module. Assume two line items if you want both.

Diligent: Can you buy just the board portal?

Yes, Diligent Boards is sold on its own and is the most common entry point. The GRC modules are separate purchases.

Feedzai: How fast are decisions?

Designed for the authorisation window, typically tens of milliseconds. This is the constraint that rules out batch scoring architectures.

Diligent: Does it replace a SOC 2 automation tool?

No. Diligent is aimed at enterprise audit, risk and governance, not at automated evidence collection for security certifications.

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