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Software · head to head

Crypto.com vs FTX

Crypto.com logo

Crypto.com

Software

The best place to buy, sell, and pay with crypto

From
Free
Rated
-
Full reviewWebsite
F

FTX

Software

Cryptocurrency derivatives exchange

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Crypto.com trading fees are significantly higher than industry average at 0.25%/0.5% versus 0.15%/0.194%; FTX the exchange collapsed and FTX Trading Ltd filed for Chapter 11 bankruptcy protection on 11 November 2022
  • They diverge on capability: Crypto.com covers Cryptocurrency Trading, FTX covers Futures Trading.

Where they differ

Only the attributes on which Crypto.com and FTX actually diverge.

Attributes where Crypto.com and FTX differ
AttributeCrypto.comFTX
Pricing modelUnknownfreemium
Founded20162019

Identical on both: starting price (Free), free tier (Yes), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Crypto.com

  • Cryptocurrency Trading
  • Visa Card
  • Crypto Earn
  • DeFi Wallet
  • NFT
  • Visa
  • Apple Pay
  • Google Pay

Only in FTX

  • Futures Trading
  • Options
  • Leveraged Tokens
  • Spot Trading
  • FTT Token
  • Serum DEX

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Crypto.com

  • Exchanges
  • Walletsnot FTX
  • Paymentsnot FTX

FTX

  • Exchanges
  • Derivativesnot Crypto.com
  • Tradingnot Crypto.com

Both are used for exchanges, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Crypto.com

  • Trading fees are significantly higher than industry average at 0.25%/0.5% versus 0.15%/0.194%
  • Bitcoin withdrawal fees are excessive at 0.0004 BTC (approximately $47) versus actual blockchain mining fees
  • Customer support experiences significant delays up to months, with Trustpilot rating of 2.0/5
  • CRO token dependency for fee reductions and card rewards exposes users to token price volatility
  • Account freezes, card blocks, and verification delays reported by users

FTX

  • The exchange collapsed and FTX Trading Ltd filed for Chapter 11 bankruptcy protection on 11 November 2022
  • Around 130 affiliated companies including Alameda Research entered the same proceedings, with more than 100,000 creditors and assets and liabilities each between $10 billion and $50 billion
  • Founder Sam Bankman-Fried resigned as CEO on the filing and was replaced by John J. Ray III
  • It is not a service anyone can sign up for; the estate exists to repay creditors

Pricing, plan by plan

Crypto.com

Free

No published plan breakdown. See the Crypto.com review.

FTX

Free
  • StandardFree
    • Spot trading
    • Futures
    • Options

Which should you pick?

Choose Crypto.com if

  • You need cryptocurrency trading.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want visa card.
Crypto.com review

Choose FTX if

  • You need futures trading.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want options.
FTX review

Questions people ask

Is Crypto.com or FTX better?
Neither clearly leads. Crypto.com starts at Free and FTX at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Crypto.com or FTX?
Crypto.com starts at Free and FTX at Free.
Does Crypto.com or FTX run on more platforms?
Crypto.com runs on Web, iOS, Android. FTX runs on Web, Ios, Android.
Can I use Crypto.com for free?
Both have a free tier, so you can try either at no cost before committing.
What is Crypto.com best used for?
Crypto.com is most often used for exchanges, wallets, payments. Of those, wallets and payments are not what FTX is typically brought in for.
What can Crypto.com do that FTX cannot?
Crypto.com covers Cryptocurrency Trading, Visa Card, Crypto Earn, DeFi Wallet. FTX covers Futures Trading, Options, Leveraged Tokens, Spot Trading. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Crypto.com: What are Crypto.com's trading fees?

Base spot trading fees are 0.25% for makers and 0.5% for takers. Fees decrease with higher 30-day trading volume and CRO staking, with volume-based discounts reaching 0.065% maker and 0.1% taker fees at $5M volume.

Source
FTX: What happened to FTX?

FTX filed for bankruptcy on November 11, 2022, after revelations about Alameda Research's massive holdings of FTX's token (FTT) triggered a liquidity crisis. The platform collapsed within days as a competing rescue deal fell through.

Source
Crypto.com: What is the difference between Crypto.com App and Exchange?

The App is designed for beginners with embedded spreads reaching 0.5-1%, while the Exchange platform shows transparent maker/taker fees starting from 0.25%/0.50%, with costs decreasing with CRO staking and VIP levels.

Source
FTX: Can I recover funds from FTX bankruptcy?

FTX has been in Chapter 11 bankruptcy proceedings since November 11, 2022. Customer funds have been subject to claims through the bankruptcy process, with asset recovery efforts ongoing.

Source
Crypto.com: What are the total costs of trading on Crypto.com?

Estimated total costs are approximately 1.30% per trade, composed of 0.75% trading fees and an approximate spread of 0.55%.

Source
Crypto.com: What integrations does Crypto.com have?

Crypto.com integrates with Coinbase and Kraken for cryptocurrency trading and account activity, enabling multi-exchange portfolio management.

Source
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Related pages

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