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Software · head to head

Bitstamp vs Crypto.com

Bitstamp logo

Bitstamp

Software

The original crypto exchange since 2011

From
Free
Rated
-
Crypto.com logo

Crypto.com

Software

The best place to buy, sell, and pay with crypto

From
Free
Rated
-

The short version

  • Each has a real cost: Bitstamp trading fees are higher than some competitors; Crypto.com trading fees are significantly higher than industry average at 0.25%/0.5% versus 0.15%/0.194%
  • They diverge on capability: Bitstamp covers Spot Trading, Crypto.com covers Cryptocurrency Trading.

Where they differ

Only the attributes on which Bitstamp and Crypto.com actually diverge.

Attributes where Bitstamp and Crypto.com differ
AttributeBitstampCrypto.com
Pricing modelfreemiumUnknown
PlatformsWeb, Mobile iOS, Mobile AndroidWeb, iOS, Android
Founded20112016

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bitstamp

  • Spot Trading
  • Staking
  • Instant Orders
  • API Trading
  • SEPA
  • SWIFT
  • Credit Card

Only in Crypto.com

  • Cryptocurrency Trading
  • Visa Card
  • Crypto Earn
  • DeFi Wallet
  • NFT
  • Visa
  • Apple Pay
  • Google Pay

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Bitstamp

  • Exchanges
  • Tradingnot Crypto.com
  • Compliancenot Crypto.com

Crypto.com

  • Exchanges
  • Walletsnot Bitstamp
  • Paymentsnot Bitstamp

Both are used for exchanges, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bitstamp

  • Trading fees are higher than some competitors
  • Limited selection of newer or smaller altcoins compared to larger exchanges
  • Customer service response times can be slow during high-volume periods

Crypto.com

  • Trading fees are significantly higher than industry average at 0.25%/0.5% versus 0.15%/0.194%
  • Bitcoin withdrawal fees are excessive at 0.0004 BTC (approximately $47) versus actual blockchain mining fees
  • Customer support experiences significant delays up to months, with Trustpilot rating of 2.0/5
  • CRO token dependency for fee reductions and card rewards exposes users to token price volatility
  • Account freezes, card blocks, and verification delays reported by users

Pricing, plan by plan

Bitstamp

Free
  • StandardFree
    • Spot trading
    • Staking
    • Instant orders

Crypto.com

Free

No published plan breakdown. See the Crypto.com review.

Which should you pick?

Choose Bitstamp if

  • You need spot trading.
  • You want to start without paying.
  • You work on Web, Mobile iOS, Mobile Android.
  • You also want staking.

Choose Crypto.com if

  • You need cryptocurrency trading.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want visa card.

Questions people ask

Is Bitstamp or Crypto.com better?
Neither clearly leads. Bitstamp starts at Free and Crypto.com at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bitstamp or Crypto.com?
Bitstamp starts at Free and Crypto.com at Free.
Does Bitstamp or Crypto.com run on more platforms?
Bitstamp runs on Web, Mobile iOS, Mobile Android. Crypto.com runs on Web, iOS, Android.
Can I use Bitstamp for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bitstamp best used for?
Bitstamp is most often used for exchanges, trading, compliance. Of those, trading and compliance are not what Crypto.com is typically brought in for.
What can Bitstamp do that Crypto.com cannot?
Bitstamp covers Spot Trading, Staking, Instant Orders, API Trading. Crypto.com covers Cryptocurrency Trading, Visa Card, Crypto Earn, DeFi Wallet. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Bitstamp: When was Bitstamp founded?

Bitstamp was founded in August 2011 in Slovenia by Nejc Kodrič and Damjan Merlak.

Source
Crypto.com: What are Crypto.com's trading fees?

Base spot trading fees are 0.25% for makers and 0.5% for takers. Fees decrease with higher 30-day trading volume and CRO staking, with volume-based discounts reaching 0.065% maker and 0.1% taker fees at $5M volume.

Source
Bitstamp: Where is Bitstamp registered?

Bitstamp is registered in Luxembourg and was recognized by Luxembourg as a virtual currency exchange in 2016.

Source
Crypto.com: What is the difference between Crypto.com App and Exchange?

The App is designed for beginners with embedded spreads reaching 0.5-1%, while the Exchange platform shows transparent maker/taker fees starting from 0.25%/0.50%, with costs decreasing with CRO staking and VIP levels.

Source
Bitstamp: How many cryptocurrencies does Bitstamp list?

Bitstamp lists approximately 107 cryptocurrencies with close to 230 spot trading pairs including USD, EUR, GBP, and stablecoin base currencies.

Source
Crypto.com: What are the total costs of trading on Crypto.com?

Estimated total costs are approximately 1.30% per trade, composed of 0.75% trading fees and an approximate spread of 0.55%.

Source
Bitstamp: Who owns Bitstamp?

Bitstamp is owned by Robinhood, which acquired the exchange to expand its cryptocurrency trading capabilities.

Source
Crypto.com: What integrations does Crypto.com have?

Crypto.com integrates with Coinbase and Kraken for cryptocurrency trading and account activity, enabling multi-exchange portfolio management.

Source
Bitstamp: How many customers does Bitstamp have?

Bitstamp is trusted by more than 5 million customers worldwide.

Source
Bitstamp: How does Bitstamp store customer cryptocurrencies?

Bitstamp keeps most client crypto in cold storage for security and offers additional security features including 2FA and withdrawal-address whitelisting.

Source

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