Softwr

Software · head to head

ClassPass vs Milano

ClassPass logo

ClassPass

Software

One membership to access thousands of fitness studios

From
$19/month
Rated
-
M

Milano

Software

Hair salon and beauty studio management software

From
$69/month
Rated
-

The short version

  • They diverge on capability: ClassPass covers Multi-studio access, Milano covers Appointment scheduling.

Where they differ

Only the attributes on which ClassPass and Milano actually diverge.

Attributes where ClassPass and Milano differ
AttributeClassPassMilano
Starting price$19/month$69/month
Pricing modelUnknownsubscription
Founded20132014

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ClassPass

  • Multi-studio access
  • Credit-based booking
  • Wellness services
  • Live classes
  • Gym day passes
  • Apple Health
  • Google Calendar

Only in Milano

  • Appointment scheduling
  • Client profiles
  • Styling notes
  • Photo gallery
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Instagram

Both cover

  • Ios support
  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

ClassPass

  • Workout trackingnot Milano
  • Nutrition managementnot Milano
  • Health monitoringnot Milano
  • Fitness coachingnot Milano
  • Wellness improvementnot Milano

Milano

  • Salon managementnot ClassPass
  • Styling notesnot ClassPass

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ClassPass

  • Limited class availability from partner studios; typically only 1-2 spots per class for ClassPass members
  • Late cancellation and no-show fees accumulate quickly and stack on top of subscription costs
  • Poor customer service with limited phone support and unhelpful AI chatbots
  • Premium credits pricing means high-demand classes cost significantly more
  • Expensive compared to direct membership at a single preferred studio

Milano

Nothing recorded yet. See the Milano review.

Pricing, plan by plan

ClassPass

$19/month
  • Entry Plan$19/month
    • 8 credits per month
  • Mid-tier$99/month
    • 80 credits per month
  • Premium$249/month
    • 125 credits per month

Milano

$69/month
  • Essentials$69/month
    • Scheduling
    • Client profiles
    • Styling notes
  • Professional$139/month
    • Everything in Essentials
    • POS
    • Inventory

Which should you pick?

Choose ClassPass if

  • You need multi-studio access.
  • You work on Web, iOS, Android.
  • You also want credit-based booking.

Choose Milano if

  • You need appointment scheduling.
  • You work on Web, Ios, Android.
  • You also want client profiles.

Questions people ask

Is ClassPass or Milano better?
Neither clearly leads. ClassPass starts at $19/month and Milano at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ClassPass or Milano?
ClassPass starts at $19/month and Milano at $69/month.
Does ClassPass or Milano run on more platforms?
ClassPass runs on Web, iOS, Android. Milano runs on Web, Ios, Android.
What is ClassPass best used for?
ClassPass is most often used for workout tracking, nutrition management, health monitoring, fitness coaching. Of those, workout tracking and nutrition management are not what Milano is typically brought in for.
What can ClassPass do that Milano cannot?
ClassPass covers Multi-studio access, Credit-based booking, Wellness services, Live classes. Milano covers Appointment scheduling, Client profiles, Styling notes, Photo gallery. Both handle Ios support, Android support, Web support.

Answered from the vendors’ own pages

ClassPass: How does ClassPass credit pricing work?

ClassPass allocates monthly credits to members; each class or service costs a variable number of credits (typically 8-14). Members can attend any participating studio, with higher costs during peak times.

Source
ClassPass: Are there cancellation fees?

Yes. ClassPass charges late cancellation and no-show fees that accumulate and can significantly increase the effective cost of membership.

Source
ClassPass: How many partner studios does ClassPass have?

As of 2025, ClassPass operates a network of approximately 30,000 partner studios and wellness businesses globally.

Source

Related pages

Other head to heads