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Government · head to head

CitizenLab vs Semperis

CitizenLab logo

CitizenLab

Government

Digital Democracy Platform

From
$500/month
Free plan
No
Full reviewWebsite
Semperis logo

Semperis

Cybersecurity

Identity threat detection and Active Directory forest recovery for AD, Entra ID and Okta, from a privately held US vendor.

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CitizenLab citizenLab has rebranded to Go Vocal and the product now sells under govocal.com; Semperis scope is limited to Active Directory, Entra ID and Okta, so an organisation whose critical identity lives elsewhere gets little from it, and the recovery value declines in direct proportion to how much has already moved off on-premises AD.
  • They diverge on capability: CitizenLab covers Participatory Budgeting, Semperis covers Active Directory Forest Recovery.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CitizenLab and Semperis actually diverge.

Attributes where CitizenLab and Semperis differ
AttributeCitizenLabSemperis
Starting price$500/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Ios, AndroidWeb
CategoryGovernmentCybersecurity
Founded2015Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CitizenLab

  • Participatory Budgeting
  • Idea Management
  • Online Consultations
  • Surveys & Polls
  • AI-powered Analysis
  • Single Sign-On
  • Open Data Portals
  • GIS Systems

Only in Semperis

  • Active Directory Forest Recovery
  • Malware-free restore
  • Replication-stream monitoring
  • Automated rollback
  • Attack indicator scoring
  • Entra ID and Okta coverage
  • Purple Knight
  • Forest Druid

What people use each for

The jobs each tool is most often brought in to do.

CitizenLab

  • Running community consultation and participatory budgeting for a citynot Semperis
  • Collecting resident input through surveys, ideation, mapping and votingnot Semperis
  • Centralising engagement data across multiple municipal departmentsnot Semperis

Semperis

  • An organisation that cannot answer an auditor or insurer asking how long it would take to rebuild Active Directory after a destructive attacknot CitizenLab
  • Post-incident recovery where domain controllers are compromised and restoring from system-state backup would reintroduce the attacker's footholdnot CitizenLab
  • Continuous detection of privileged group changes and directory-level tampering that domain controller security logs missnot CitizenLab
  • Hybrid estates where AD, Entra ID and Okta all matter and no single tool currently shows changes across the threenot CitizenLab

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CitizenLab

  • CitizenLab has rebranded to Go Vocal and the product now sells under govocal.com
  • No prices are published on the plans page; every tier requires scheduling a demo
  • The Essential plan allows only 1 active project and 1 admin seat, with no project manager seats
  • Standard is limited to 4 admin seats and 5 project manager seats, and Premium to 8 admin seats and 25 project manager seats
  • Standard restricts Sensemaking to Light, capped at 30 inputs; auto-insights require Premium
  • The integrated Konveio document annotation and Echo blended engagement methods are excluded from Standard and require Premium
  • Auto-translation on Premium is limited to 3 languages
  • Custom fonts and other premium styling options are Premium only
  • Priority support is Premium only
  • Plans are split by population band, with separate ladders for cities under and over 100K population

Semperis

  • Scope is limited to Active Directory, Entra ID and Okta, so an organisation whose critical identity lives elsewhere gets little from it, and the recovery value declines in direct proportion to how much has already moved off on-premises AD.
  • The licence buys tooling, not a proven runbook: forest recovery is only worth what your last rehearsal demonstrated, and a plan that has never been executed end to end in a lab is an untested assumption regardless of what was purchased.
  • It overlaps with backup and directory management products from Quest, Veeam, Commvault and others, so the buyer must argue internally why a dedicated product is needed alongside a backup contract that already claims to protect Active Directory.
  • Running Directory Services Protector well requires someone who understands AD internals, replication metadata and Tier 0 attack paths, and without that person the alerts on privileged changes are either ignored or auto-reverted in ways that break legitimate administration.
  • Licensing is driven by identity object counts, so directories carrying years of stale user accounts and service principals pay for objects that should have been deleted, and the cleanup project that would reduce the bill is the one nobody has time for.

Pricing, plan by plan

CitizenLab

$500/month
  • Government$500/month
    • Participatory Budgeting
    • Idea Collection
    • Surveys

Semperis

On request

No published plan breakdown. See the Semperis review.

Which should you pick?

Choose CitizenLab if

  • You need participatory budgeting.
  • You work on Web, Ios, Android.
  • You also want idea management.
CitizenLab review

Choose Semperis if

  • You need active directory forest recovery.
  • You also want malware-free restore.
Semperis review

Questions people ask

Is CitizenLab or Semperis better?
Neither clearly leads. CitizenLab starts at $500/month and Semperis at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CitizenLab or Semperis?
CitizenLab starts at $500/month and Semperis at On request.
Does CitizenLab or Semperis run on more platforms?
CitizenLab runs on Web, Ios, Android. Semperis runs on Web.
What is CitizenLab best used for?
CitizenLab is most often used for running community consultation and participatory budgeting for a city, collecting resident input through surveys, ideation, mapping and voting, centralising engagement data across multiple municipal departments. Of those, running community consultation and participatory budgeting for a city and collecting resident input through surveys, ideation, mapping and voting are not what Semperis is typically brought in for.
What can CitizenLab do that Semperis cannot?
CitizenLab covers Participatory Budgeting, Idea Management, Online Consultations, Surveys & Polls. Semperis covers Active Directory Forest Recovery, Malware-free restore, Replication-stream monitoring, Automated rollback.

Answered from the vendors’ own pages

CitizenLab: How many projects can Essential tier teams manage?

The Essential tier is designed for teams starting small and is limited to 1 active project with 1 admin seat and no project manager seats.

Source
Semperis: Does this replace my backups?

No. It replaces the Active Directory recovery procedure specifically. You still need backups for everything else, and the point of Semperis is that a generic system-state backup of a domain controller is a poor way to recover a forest because it restores the operating system along with whatever compromised it.

CitizenLab: How many projects can Standard and Premium tiers manage?

Both Standard and Premium tiers support unlimited projects. Standard includes 4 admin seats and 5 project manager seats, while Premium includes 8 admin seats and 25 project manager seats.

Source
Semperis: Is it useful if we are cloud-only on Entra ID?

Partly. Directory Services Protector covers Entra ID and Okta for change tracking and posture, but the forest recovery product, which is the strongest reason to buy, applies to on-premises Active Directory. A genuinely cloud-only organisation should weigh it against Microsoft's own tooling.

CitizenLab: Does Enterprise tier have any user seat limits?

No, the Enterprise tier is designed for organizations aiming to embed engagement deeply within their infrastructure and includes unlimited admin seats and project managers.

Source
Semperis: Are Purple Knight and Forest Druid really free?

Yes, both are free downloads with no licence requirement, and they are widely used by organisations that are not Semperis customers. They are also, transparently, the top of the sales funnel.

CitizenLab: What are the specific pricing amounts for each tier?

Specific pricing amounts are not disclosed on the plans page. The company directs interested organizations to talk to their team for personalized pricing offers.

Source
Semperis: How long does forest recovery actually take?

The honest answer is whatever your rehearsal took. The vendor's case is hours instead of days, and automation genuinely removes most manual steps, but the number that matters for your board is the one from a test in your own environment.

Semperis: Does it require agents on domain controllers?

It collects directory changes from the AD replication stream, which is what lets it see changes that bypass the security log. Deployment details vary by product and version, so confirm the exact architecture against your domain controller change-control rules.

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