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Government · head to head

CitizenLab vs Rapid7 InsightVM

CitizenLab logo

CitizenLab

Government

Digital Democracy Platform

From
$500/month
Free plan
No
Full reviewWebsite
Rapid7 InsightVM logo

Rapid7 InsightVM

Cybersecurity

Vulnerability management at scale

From
$1.62/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CitizenLab citizenLab has rebranded to Go Vocal and the product now sells under govocal.com; Rapid7 InsightVM insightVM is now sold inside Exposure Command rather than as a standalone product
  • They diverge on capability: CitizenLab covers Participatory Budgeting, Rapid7 InsightVM covers Asset discovery.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CitizenLab and Rapid7 InsightVM actually diverge.

Attributes where CitizenLab and Rapid7 InsightVM differ
AttributeCitizenLabRapid7 InsightVM
Starting price$500/month$1.62/month
Pricing modelsubscriptionusage-based
PlatformsWeb, Ios, AndroidWeb, Cloud, Api
CategoryGovernmentCybersecurity
Founded20152000

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CitizenLab

  • Participatory Budgeting
  • Idea Management
  • Online Consultations
  • Surveys & Polls
  • AI-powered Analysis
  • Single Sign-On
  • Open Data Portals
  • GIS Systems

Only in Rapid7 InsightVM

  • Asset discovery
  • Vulnerability scanning
  • Risk prioritization
  • Threat intelligence
  • Custom policies
  • Remediation tracking
  • Compliance reporting
  • API access

What people use each for

The jobs each tool is most often brought in to do.

CitizenLab

  • Running community consultation and participatory budgeting for a citynot Rapid7 InsightVM
  • Collecting resident input through surveys, ideation, mapping and votingnot Rapid7 InsightVM
  • Centralising engagement data across multiple municipal departmentsnot Rapid7 InsightVM

Rapid7 InsightVM

  • Vulnerability management and risk assessmentnot CitizenLab
  • Web application security scanningnot CitizenLab
  • Cloud infrastructure security monitoringnot CitizenLab

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CitizenLab

  • CitizenLab has rebranded to Go Vocal and the product now sells under govocal.com
  • No prices are published on the plans page; every tier requires scheduling a demo
  • The Essential plan allows only 1 active project and 1 admin seat, with no project manager seats
  • Standard is limited to 4 admin seats and 5 project manager seats, and Premium to 8 admin seats and 25 project manager seats
  • Standard restricts Sensemaking to Light, capped at 30 inputs; auto-insights require Premium
  • The integrated Konveio document annotation and Echo blended engagement methods are excluded from Standard and require Premium
  • Auto-translation on Premium is limited to 3 languages
  • Custom fonts and other premium styling options are Premium only
  • Priority support is Premium only
  • Plans are split by population band, with separate ladders for cities under and over 100K population

Rapid7 InsightVM

  • InsightVM is now sold inside Exposure Command rather than as a standalone product
  • Rapid7 states pricing is not publicly listed and is provided by custom quote based on the customer's environment
  • Billing counts billable assets including devices, software, identities, cloud compute instances and applications, so the asset count grows faster than a device inventory suggests
  • Cloud security, compliance, infrastructure as code scanning and application security testing require the Ultimate package rather than Essentials
  • Volume discounts are described as commonly available for larger asset counts, so smaller buyers pay the higher unit rate

Pricing, plan by plan

CitizenLab

$500/month
  • Government$500/month
    • Participatory Budgeting
    • Idea Collection
    • Surveys

Rapid7 InsightVM

$1.62/month
  • InsightVM$1.62/month per asset
    • Vulnerability risk management
    • Unlimited user accounts
    • 24/7 technical support
  • InsightAppSec$175/month
    • Web application security
    • Per application pricing
    • Unlimited user accounts
  • InsightCloudsec$5775/month
    • Cloud security
    • Up to 500 instances
    • Unlimited user accounts

Which should you pick?

Choose CitizenLab if

  • You need participatory budgeting.
  • You work on Web, Ios, Android.
  • You also want idea management.
CitizenLab review

Choose Rapid7 InsightVM if

  • You need asset discovery.
  • You work on Web, Cloud, Api.
  • You also want vulnerability scanning.
Rapid7 InsightVM review

Questions people ask

Is CitizenLab or Rapid7 InsightVM better?
Neither clearly leads. CitizenLab starts at $500/month and Rapid7 InsightVM at $1.62/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CitizenLab or Rapid7 InsightVM?
CitizenLab starts at $500/month and Rapid7 InsightVM at $1.62/month.
Does CitizenLab or Rapid7 InsightVM run on more platforms?
CitizenLab runs on Web, Ios, Android. Rapid7 InsightVM runs on Web, Cloud, Api.
What is CitizenLab best used for?
CitizenLab is most often used for running community consultation and participatory budgeting for a city, collecting resident input through surveys, ideation, mapping and voting, centralising engagement data across multiple municipal departments. Of those, running community consultation and participatory budgeting for a city and collecting resident input through surveys, ideation, mapping and voting are not what Rapid7 InsightVM is typically brought in for.
What can CitizenLab do that Rapid7 InsightVM cannot?
CitizenLab covers Participatory Budgeting, Idea Management, Online Consultations, Surveys & Polls. Rapid7 InsightVM covers Asset discovery, Vulnerability scanning, Risk prioritization, Threat intelligence.

Answered from the vendors’ own pages

CitizenLab: How many projects can Essential tier teams manage?

The Essential tier is designed for teams starting small and is limited to 1 active project with 1 admin seat and no project manager seats.

Source
Rapid7 InsightVM: What is the starting price for Rapid7 InsightVM?

InsightVM starts at $1.62 per month per asset, with example pricing provided for 500-asset deployments.

Source
CitizenLab: How many projects can Standard and Premium tiers manage?

Both Standard and Premium tiers support unlimited projects. Standard includes 4 admin seats and 5 project manager seats, while Premium includes 8 admin seats and 25 project manager seats.

Source
Rapid7 InsightVM: How much does InsightAppSec cost?

InsightAppSec starts at $175 per month per application for web application security scanning.

Source
CitizenLab: Does Enterprise tier have any user seat limits?

No, the Enterprise tier is designed for organizations aiming to embed engagement deeply within their infrastructure and includes unlimited admin seats and project managers.

Source
Rapid7 InsightVM: What does InsightCloudsec cover?

InsightCloudsec starts at $5,775 per month for cloud security monitoring of up to 500 instances.

Source
CitizenLab: What are the specific pricing amounts for each tier?

Specific pricing amounts are not disclosed on the plans page. The company directs interested organizations to talk to their team for personalized pricing offers.

Source
Rapid7 InsightVM: Do Rapid7 products include unlimited user accounts?

Yes, all Rapid7 products include unlimited user accounts, 24/7 technical support, single sign-on, and customer-success team access.

Source
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