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Government · head to head

Citizen vs Malwarebytes

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Free plan
Yes
Malwarebytes logo

Malwarebytes

Cybersecurity

Protects every device, everywhere

From
Free
Free plan
Yes

The short version

  • Each has a real cost: Citizen no premium or paid features mentioned; Malwarebytes pricing page information is incomplete or dynamically loaded, making transparent pricing comparison difficult for potential customers
  • They diverge on capability: Citizen covers Real-time Alerts, Malwarebytes covers Malware detection & removal.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Citizen and Malwarebytes actually diverge.

Attributes where Citizen and Malwarebytes differ
AttributeCitizenMalwarebytes
PlatformsIos, AndroidWindows, macOS, iOS, Android
CategoryGovernmentCybersecurity
Founded20162008

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in Malwarebytes

  • Malware detection & removal
  • Ransomware protection
  • Real-time protection
  • Anti-exploit
  • Anti-phishing
  • Browser Guard
  • VPN
  • Brute Force Protection

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Servicesnot Malwarebytes
  • Records Managementnot Malwarebytes
  • Public Safetynot Malwarebytes
  • Civic Engagementnot Malwarebytes

Malwarebytes

  • Budget-conscious users performing manual scans via free versionnot Citizen
  • Organisations needing real-time malware and ransomware protection via Premium subscriptionnot Citizen
  • Users combining antivirus with privacy via Premium plus Privacy VPN bundlenot Citizen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

Malwarebytes

  • Pricing page information is incomplete or dynamically loaded, making transparent pricing comparison difficult for potential customers
  • Specific price amounts for different tiers (Individual, Family, Small business) are not clearly displayed on the main pricing page
  • No mention of free tier or free trial duration on pricing page, unclear what features are included in each tier

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

Malwarebytes

Free

No published plan breakdown. See the Malwarebytes review.

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.

Choose Malwarebytes if

  • You need malware detection & removal.
  • You want to start without paying.
  • You work on Windows, macOS, iOS, Android.
  • You also want ransomware protection.

Questions people ask

Is Citizen or Malwarebytes better?
Neither clearly leads. Citizen starts at Free and Malwarebytes at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or Malwarebytes?
Citizen starts at Free and Malwarebytes at Free.
Does Citizen or Malwarebytes run on more platforms?
Citizen runs on Ios, Android. Malwarebytes runs on Windows, macOS, iOS, Android.
Can I use Citizen for free?
Both have a free tier, so you can try either at no cost before committing.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what Malwarebytes is typically brought in for.
What can Citizen do that Malwarebytes cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. Malwarebytes covers Malware detection & removal, Ransomware protection, Real-time protection, Anti-exploit.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
Malwarebytes: What is the refund policy for Malwarebytes subscriptions?

Malwarebytes offers a 60-day money back guarantee on all purchases. This allows customers to test the product across their devices (PC, Mac, Android, iOS) with full refund protection if unsatisfied.

Source
Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
Malwarebytes: What platforms does Malwarebytes support?

Malwarebytes works on Windows PC, macOS, Android, and iOS. Multi-platform protection is available across all subscription tiers including Individual, Family, Small business, and Standard single device options.

Source
Malwarebytes: What is included in customer support with Malwarebytes?

Free customer support is included with all Malwarebytes subscription tiers. The product is backed by a 60-day money back guarantee for risk-free purchasing.

Source
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