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AI · head to head

Chatbase vs Scaleway

Chatbase logo

Chatbase

AI

Build AI chatbots trained on your data

From
Free
Free plan
Yes
Full reviewWebsite
Scaleway logo

Scaleway

Cloud

European cloud for developers

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Chatbase enterprise plan requires custom pricing with sales contact; Scaleway no free tier or trial period mentioned on homepage
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Chatbase and Scaleway actually diverge.

Attributes where Chatbase and Scaleway differ
AttributeChatbaseScaleway
Pricing modelfreemiumusage-based
PlatformsWebWeb, Api, Cli
CategoryAICloud
FoundedUnknown1999

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chatbase

Nothing recorded that Scaleway does not also cover.

Only in Scaleway

  • Virtual Instances
  • Bare Metal
  • Kubernetes Kapsule
  • Object Storage
  • Serverless Functions
  • Managed Databases
  • Container Registry
  • Load Balancer

What people use each for

The jobs each tool is most often brought in to do.

Chatbase

  • Automating customer support for returnsnot Scaleway
  • Answering product questions 24/7 across channelsnot Scaleway
  • Routing conversations to sales teamsnot Scaleway
  • Escalating complex issues to human agentsnot Scaleway

Scaleway

  • Web hostingnot Chatbase
  • Container orchestrationnot Chatbase
  • Development environmentsnot Chatbase
  • Data storagenot Chatbase

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chatbase

  • Enterprise plan requires custom pricing with sales contact
  • Message credits are consumption-based; exceeding monthly allocation requires additional purchase

Scaleway

  • No free tier or trial period mentioned on homepage
  • Specific pricing requires navigating to individual product category pages
  • Base pricing starts at 4.99 EUR per month but varies significantly by service type

Pricing, plan by plan

Chatbase

Free
  • FreeFree
    • 50 message credits monthly
    • 1 member
    • Limited model access
  • Hobby$40/month
    • 700 message credits
    • 2 members
    • Advanced models
  • Standard$150/month
    • 4,000 message credits
    • 3 members
    • Voice
  • Pro$500/month
    • 15,000 message credits
    • 5 members
    • Advanced analytics

Scaleway

Free
  • DEV1-S$7.99/month
    • 2 vCPU
    • 2GB RAM
    • 20GB SSD

Which should you pick?

Choose Chatbase if

  • You want to start without paying.
Chatbase review

Choose Scaleway if

  • You need virtual instances.
  • You want to start without paying.
  • You work on Web, Api, Cli.
  • You also want bare metal.
Scaleway review

Questions people ask

Is Chatbase or Scaleway better?
Neither clearly leads. Chatbase starts at Free and Scaleway at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chatbase or Scaleway?
Chatbase starts at Free and Scaleway at Free.
Does Chatbase or Scaleway run on more platforms?
Chatbase runs on Web. Scaleway runs on Web, Api, Cli.
Can I use Chatbase for free?
Both have a free tier, so you can try either at no cost before committing.
What is Chatbase best used for?
Chatbase is most often used for automating customer support for returns, answering product questions 24/7 across channels, routing conversations to sales teams, escalating complex issues to human agents. Of those, automating customer support for returns and answering product questions 24/7 across channels are not what Scaleway is typically brought in for.
What can Chatbase do that Scaleway cannot?
Scaleway covers Virtual Instances, Bare Metal, Kubernetes Kapsule, Object Storage.

Answered from the vendors’ own pages

Chatbase: Is there a free tier for Chatbase?

Yes, Chatbase offers a free plan with 50 message credits per month, 1 team member, and limited access to AI models. Agents created on the free plan automatically delete after 14 days of inactivity.

Source
Scaleway: Does Scaleway have a free tier?

Scaleway does not mention a free tier or trial period on its pricing or homepage. Users must select specific services to see rates.

Source
Chatbase: What are the differences between Standard and Pro plans?

Standard ($150/month) includes 4,000 message credits and 3 team members with voice, telephony, and API access. Pro ($500/month) includes 15,000 message credits, 5 team members, and advanced analytics with ticket support.

Source
Scaleway: What is Scaleway's pricing model?

Scaleway uses transparent, usage-based pricing that varies by service. Different categories (bare metal, compute, AI, storage, network) have separate pricing. Dedibox servers start at 4.99 EUR per month.

Source
Chatbase: How much does it cost to add extra team members beyond the plan limit?

Chatbase's pricing page does not specify the cost for adding extra team members beyond the included count in each plan. Contact sales for custom member add-on pricing.

Source
Scaleway: How does Scaleway billing work?

Scaleway emphasizes transparent, predictable billing where customers know exactly what they'll pay. Users must select products and view pricing within each category.

Source
Chatbase: Do annual plans offer a discount?

Yes, yearly plans save 20% compared to monthly billing across all tiers.

Source
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