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Technology · head to head

Canny vs Ona (formerly Gitpod)

Canny logo

Canny

Technology

Capture, organize, and analyze product feedback

From
Free
Free plan
Yes
Full reviewWebsite
Ona (formerly Gitpod) logo

Ona (formerly Gitpod)

Developer Tools

Cloud development environments repositioned as a control plane for software engineering agents

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Canny tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs; Ona (formerly Gitpod) acquisition risk has already materialised: the company closed a sale to OpenAI on 10 August 2026 and now sits inside the Codex team, so nothing public guarantees pricing, continuity or neutrality between model vendors beyond honouring existing commitments.
  • They diverge on capability: Canny covers Feedback boards, Ona (formerly Gitpod) covers Ephemeral environments.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Canny and Ona (formerly Gitpod) actually diverge.

Attributes where Canny and Ona (formerly Gitpod) differ
AttributeCannyOna (formerly Gitpod)
Pricing modelsubscriptionPer month by compute unit
PlatformsWeb, Claude AI (MCP)Web, Linux, macOS, Windows, AWS, Google Cloud Platform
CategoryTechnologyDeveloper Tools
Founded2015Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Canny

  • Feedback boards
  • Voting system
  • Roadmap planning
  • Changelog
  • User segmentation
  • Status updates
  • Admin moderation
  • Analytics

Only in Ona (formerly Gitpod)

  • Ephemeral environments
  • Agent sessions
  • Bring your own cloud
  • Devcontainer standard
  • Compute unit budgeting
  • Enterprise identity

What people use each for

The jobs each tool is most often brought in to do.

Canny

  • Feature request managementnot Ona (formerly Gitpod)
  • Product roadmappingnot Ona (formerly Gitpod)
  • Customer feedback collectionnot Ona (formerly Gitpod)
  • Changelog communicationnot Ona (formerly Gitpod)
  • User engagementnot Ona (formerly Gitpod)

Ona (formerly Gitpod)

  • Giving a large engineering team identical, disposable environments so onboarding is a link rather than a two day setupnot Canny
  • Running several coding agents in parallel against real databases and services instead of on a laptopnot Canny
  • Keeping source code off contractor and offshore laptops by moving the whole environment into a controlled accountnot Canny
  • Reproducing a hard-to-configure toolchain for a short-lived project without polluting anyone machinenot Canny

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Canny

  • Tracked user pricing model causes costs to balloon as product grows and engagement increases, creating perverse incentive where more successful feedback gathering means higher costs
  • Limited integrations on Core plan; must upgrade to Pro to connect with Jira and Linear
  • Lacks built-in analytics for identifying themes and patterns across hundreds of feedback requests without manual tagging
  • Customizations limited for public-facing interfaces regarding branding and information presentation
  • Autopilot AI cannot be linked to product knowledge bases to better understand products and improve function
  • Slow response times reported by users, affecting feedback management efficiency
  • Limited custom user fields and manual data updates require API access

Ona (formerly Gitpod)

  • Acquisition risk has already materialised: the company closed a sale to OpenAI on 10 August 2026 and now sits inside the Codex team, so nothing public guarantees pricing, continuity or neutrality between model vendors beyond honouring existing commitments.
  • Two disruptive changes of direction inside a year, from development environments to agent orchestration and then from independence to acquisition, mean the product a browser IDE buyer originally chose no longer exists in that form.
  • The Gitpod Classic sunset on 15 October 2025 required manual conversion of configuration, hand-moved secrets, self-rescued workspace data and a brand new account, which is the clearest available precedent for how the vendor handles deprecation.
  • Community self-hosting is finished: the AGPL-3.0 repository is deprecated by its own README, and self-hosted now means a vendor-operated install in your AWS or GCP account, with no Azure, no on-premises and no air-gapped path.
  • Pricing is difficult to model because it runs on a compute unit currency where subscription credits expire at the end of the month, the mapping from units to actual compute is not published on the pricing page, and Enterprise is quotation only.

Pricing, plan by plan

Canny

Free
  • FreeFree
    • Up to 100 tracked users
    • Unlimited feedback
    • 1 board
  • Starter$400/month
    • 1,000 tracked users
    • Unlimited boards
    • Private boards
  • Growth$900/month
    • 5,000 tracked users
    • API access
    • SSO
  • Business$undefined/month
    • Unlimited tracked users
    • White label
    • SLA

Ona (formerly Gitpod)

Free
  • FreeFree
    • Up to 3 parallel environments
    • Machines up to 4 vCPU, 16 GB memory and 80 GB disk
    • Ona Cloud multi-tenant only
  • Core$20/month
    • From 20 US dollars a month, up to 100 team members
    • Includes 80 to 2,200 recurring compute units a month depending on tier
    • Additional units from 10 US dollars per 40 units
  • Enterprise$undefined/year
    • Single-tenant deployment in your own AWS or GCP account
    • SAML and OIDC single sign-on
    • Dedicated account management and forward deployed engineers

Which should you pick?

Choose Canny if

  • You need feedback boards.
  • You want to start without paying.
  • You work on Web, Claude AI (MCP).
  • You also want voting system.
Canny review

Choose Ona (formerly Gitpod) if

  • You need ephemeral environments.
  • You want to start without paying.
  • You work on Web, Linux, macOS, Windows, AWS, Google Cloud Platform.
  • You also want agent sessions.
Ona (formerly Gitpod) review

Questions people ask

Is Canny or Ona (formerly Gitpod) better?
Neither clearly leads. Canny starts at Free and Ona (formerly Gitpod) at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Canny or Ona (formerly Gitpod)?
Canny starts at Free and Ona (formerly Gitpod) at Free.
Does Canny or Ona (formerly Gitpod) run on more platforms?
Canny runs on Web, Claude AI (MCP). Ona (formerly Gitpod) runs on Web, Linux, macOS, Windows, AWS, Google Cloud Platform.
Can I use Canny for free?
Both have a free tier, so you can try either at no cost before committing.
What is Canny best used for?
Canny is most often used for feature request management, product roadmapping, customer feedback collection, changelog communication. Of those, feature request management and product roadmapping are not what Ona (formerly Gitpod) is typically brought in for.
What can Canny do that Ona (formerly Gitpod) cannot?
Canny covers Feedback boards, Voting system, Roadmap planning, Changelog. Ona (formerly Gitpod) covers Ephemeral environments, Agent sessions, Bring your own cloud, Devcontainer standard.

Answered from the vendors’ own pages

Canny: Does Canny offer a free plan?

Yes. Canny offers a free plan that allows collecting up to 100 feedback ideas. Free users get basic features without roadmap, changelog, or integrations.

Source
Ona (formerly Gitpod): Is Gitpod still called Gitpod?

No. It rebranded to Ona in September 2025, and gitpod.io now redirects to ona.com. The company was acquired by OpenAI in a deal that closed on 10 August 2026.

Canny: How is Canny priced?

Canny pricing scales based on tracked users. Core starts at $19/month (100 users, annual), Pro starts at $79/month (100 users, annual). Prices increase as tracked users grow.

Source
Ona (formerly Gitpod): Can I still self-host it for free?

No. The AGPL-3.0 self-hosted project is deprecated by its own README. What is offered now is a vendor-operated single-tenant install in your AWS or GCP account on the Enterprise plan.

Canny: What is a tracked user in Canny?

A tracked user is anyone who posts, votes, or comments on your Canny board or embedded widget. Each unique end user counts once and the count accumulates.

Source
Ona (formerly Gitpod): What happened to Gitpod Classic?

Pay-as-you-go Classic was switched off on 15 October 2025. Migration required converting gitpod.yml to devcontainer.json, moving secrets by hand, downloading workspace data before the cutoff and creating a new account.

Canny: What is Canny Autopilot?

Canny Autopilot is an AI feature that automatically captures feature requests from communication tools like Gong, Intercom, Slack, and Zendesk. It prioritizes requests by revenue impact.

Source
Ona (formerly Gitpod): What does it cost?

Core starts at 20 US dollars a month and includes a monthly allowance of Ona Compute Units, with more from 10 dollars per 40 units. Subscription credits expire monthly. Enterprise is quoted.

Canny: Does Canny have a public roadmap feature?

Yes. Canny provides a public roadmap where customers can see what is planned, building, and shipped. Customers can vote on features and watch their feedback progress.

Source
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