Softwr

Testing · head to head

BugHerd vs Keycloak

BugHerd logo

BugHerd

Testing

Visual feedback and bug tracking for websites

From
Free
Rated
-
Full reviewWebsite
Keycloak logo

Keycloak

Developer Tools

Open-source identity and access management server.

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BugHerd additional team members cost $8/user/month or $6.60/user/year; Keycloak requires self-hosted deployment and operational expertise to install, configure and maintain

Where they differ

Only the attributes on which BugHerd and Keycloak actually diverge.

Attributes where BugHerd and Keycloak differ
AttributeBugHerdKeycloak
Pricing modelsubscriptionopen-source
PlatformsWebSelf-hosted, Docker, Kubernetes, Linux, Windows, API
CategoryTestingDeveloper Tools

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What people use each for

The jobs each tool is most often brought in to do.

BugHerd

  • Website feedback collectionnot Keycloak
  • Design review collaborationnot Keycloak
  • Client feedback managementnot Keycloak

Keycloak

  • Organisations requiring self-hosted identity infrastructure for compliance or data residencynot BugHerd
  • Companies with existing LDAP/Active Directory systems needing federated authenticationnot BugHerd
  • Open-source projects and communities requiring free IAM without licensing costsnot BugHerd
  • Enterprises building custom identity workflows requiring fine-grained authorisationnot BugHerd
  • Teams with sufficient operational expertise to manage infrastructurenot BugHerd

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BugHerd

  • Additional team members cost $8/user/month or $6.60/user/year
  • Premium plan required for custom branding and advanced integrations

Keycloak

  • Requires self-hosted deployment and operational expertise to install, configure and maintain
  • No managed cloud option provided by Red Hat; organisations must operate infrastructure themselves or use third-party distributions
  • Clustering and high-availability configurations require additional operational knowledge
  • Community support only; commercial support requires third-party vendors or distributions

Pricing, plan by plan

BugHerd

Free
  • Standard$50/month
    • 5 included members
    • 10 GB storage
    • Unlimited projects and client users
  • Studio$80/month
    • 10 included members
    • 25 GB storage
    • Unlimited projects and client users
  • Premium$150/month
    • 25 included members
    • 50 GB storage
    • Custom branding, premium integrations
  • Enterprise$null/mo
    • Custom member limit
    • Everything in Premium plus dedicated success manager
    • SSO, 99.9% SLA

Keycloak

Free
  • Open-sourceFree
    • Full platform functionality
    • Self-hosted deployment
    • Community support

Which should you pick?

Choose BugHerd if

  • You want to start without paying.
BugHerd review

Choose Keycloak if

  • You want to start without paying.
  • You work on Self-hosted, Docker, Kubernetes, Linux, Windows, API.
Keycloak review

Questions people ask

Is BugHerd or Keycloak better?
Neither clearly leads. BugHerd starts at Free and Keycloak at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BugHerd or Keycloak?
BugHerd starts at Free and Keycloak at Free.
Does BugHerd or Keycloak run on more platforms?
BugHerd runs on Web. Keycloak runs on Self-hosted, Docker, Kubernetes, Linux, Windows, API.
Can I use BugHerd for free?
Both have a free tier, so you can try either at no cost before committing.
What is BugHerd best used for?
BugHerd is most often used for website feedback collection, design review collaboration, client feedback management. Of those, website feedback collection and design review collaboration are not what Keycloak is typically brought in for.

Answered from the vendors’ own pages

BugHerd: How much does BugHerd cost?

Plans start at $50/month (Standard); Studio is $80/month; Premium is $150/month; Enterprise has custom pricing. Annual billing saves approximately 2 months' cost.

Source
Keycloak: What protocols does Keycloak support?

Keycloak supports OpenID Connect, OAuth 2.0 and SAML 2.0 protocols for authentication and authorisation.

Source
BugHerd: How many team members are included in each BugHerd plan?

Standard includes 5 members; Studio includes 10; Premium includes 25. Additional members cost $8/user/month or $6.60/user/year with annual billing.

Source
Keycloak: Can Keycloak integrate with existing user directories?

Yes. Keycloak supports user federation with LDAP and Active Directory systems, allowing organisations to leverage existing user directories.

Source
BugHerd: What storage limits does BugHerd provide?

Standard includes 10 GB storage; Studio includes 25 GB; Premium includes 50 GB. All plans offer unlimited projects and unlimited client user access.

Source
Keycloak: Is Keycloak free?

Yes. Keycloak is fully open-source and free to deploy and use. No licensing fees are required.

Source
BugHerd: Does BugHerd offer a money-back guarantee?

Yes, 60-day money-back guarantee available on purchases. Free trial also available to test the platform.

Source
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