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Automotive · head to head

Audatex vs Five Sigma

A

Audatex

Automotive

Damage assessment and estimating software

From
On request
Rated
-
Full reviewWebsite
Five Sigma logo

Five Sigma

Insurance

Cloud claims management with decision support aimed at insurers who cannot fund a full core programme

From
On request
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Audatex covers Damage assessment, Five Sigma covers Claim file management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Audatex and Five Sigma actually diverge.

Attributes where Audatex and Five Sigma differ
AttributeAudatexFive Sigma
PlatformsWeb, Mobile, DesktopWeb, API
CategoryAutomotiveInsurance
Founded1974Unknown

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Audatex

  • Damage assessment
  • Estimating engine
  • Parts pricing
  • Labor lookup
  • Photo management
  • Mobile application
  • Report generation
  • Quality assurance

Only in Five Sigma

  • Claim file management
  • Automation rules
  • Adjuster decision support
  • Vendor and litigation management
  • Configurable lines
  • Reporting and data export

What people use each for

The jobs each tool is most often brought in to do.

Audatex

  • Dealership Managementnot Five Sigma
  • Service Schedulingnot Five Sigma
  • Inventory Managementnot Five Sigma
  • Sales Operationsnot Five Sigma
  • Customer Relationshipnot Five Sigma

Five Sigma

  • A third-party administrator replacing a homegrown claims system without a multi-year programmenot Audatex
  • An MGA taking claims handling in house from a delegated authority arrangementnot Audatex
  • A mid-sized carrier that needs a modern claims system but cannot fund a core suite replacementnot Audatex
  • A programme business that must report claims data to capacity providers in a consistent formatnot Audatex

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Audatex

Nothing recorded yet. See the Audatex review.

Five Sigma

  • The reference base is small compared with established claims vendors, so procurement and audit committees will ask for viability assurances you cannot fully answer.
  • Automation benefits depend entirely on your claim mix, and a book with high-complexity liability claims sees far less handling time reduction than a high-volume property book.
  • There is almost no third-party integrator market, so implementation, configuration and later changes route through the vendor and its capacity becomes your constraint.
  • Deep integration with legacy policy systems is your responsibility, and claims platforms are only as useful as the policy and coverage data flowing into them.
  • Regulatory reporting for many United States states is not as complete out of the box as it is on platforms that have served American carriers for decades, so expect some reporting build.

Pricing, plan by plan

Audatex

On request
  • Standard$undefined/month
    • Damage assessment
    • Estimate creation
    • Parts lookup
  • Professional$undefined/month
    • Advanced assessment
    • Mobile estimating
    • Claims integration
  • Enterprise$undefined/month
    • Complete platform
    • All modules
    • Custom workflows

Five Sigma

On request
  • Five Sigma Claims$undefined/year
    • Claims administration
    • Automation and decision support
    • Configurable lines of business

Which should you pick?

Choose Audatex if

  • You need damage assessment.
  • You work on Web, Mobile, Desktop.
  • You also want estimating engine.
Audatex review

Choose Five Sigma if

  • You need claim file management.
  • You work on Web, API.
  • You also want automation rules.
Five Sigma review

Questions people ask

Is Audatex or Five Sigma better?
Neither clearly leads. Audatex starts at On request and Five Sigma at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Audatex or Five Sigma?
Audatex starts at On request and Five Sigma at On request.
Does Audatex or Five Sigma run on more platforms?
Audatex runs on Web, Mobile, Desktop. Five Sigma runs on Web, API.
What is Audatex best used for?
Audatex is most often used for dealership management, service scheduling, inventory management, sales operations. Of those, dealership management and service scheduling are not what Five Sigma is typically brought in for.
What can Audatex do that Five Sigma cannot?
Audatex covers Damage assessment, Estimating engine, Parts pricing, Labor lookup. Five Sigma covers Claim file management, Automation rules, Adjuster decision support, Vendor and litigation management.

Answered from the vendors’ own pages

Five Sigma: Who is the typical buyer?

Third-party administrators, MGAs and small to mid-sized carriers that need a real claims system without a core suite budget.

Five Sigma: How does it compare with Guidewire ClaimCenter?

ClaimCenter has far more depth, references and integrator support, and costs correspondingly more with a longer implementation. Five Sigma competes on time to live.

Five Sigma: What should we test in a pilot?

Adjuster handling time on your own claim mix. The commercial case rests on that measurement, not on the feature list.

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