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Arize AI vs Humanloop

Arize AI logo

Arize AI

Software

AI engineering platform for observability and evaluation of agents and LLM apps

From
Free
Rated
-
Full reviewWebsite
H

Humanloop

Software

The LLM evals platform for enterprises

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Arize AI the free plan caps trace spans at 25,000 per month with only 15 days of retention.; Humanloop the free plan caps at 2 members, 50 eval runs, and 10,000 logs per month; every tier above that requires contacting sales, with no self-serve paid plan published, as of August 2026.

Where they differ

Only the attributes on which Arize AI and Humanloop actually diverge.

Attributes where Arize AI and Humanloop differ
AttributeArize AIHumanloop
Platformsweb, apiWeb

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Arize AI

  • End-to-end tracing
  • Evaluation framework
  • Prompt testing and improvement
  • Alyx AI engineering agent
  • Custom dashboards
  • Data warehouse integrations

Only in Humanloop

Nothing recorded that Arize AI does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Arize AI

  • Tracing and debugging production AI agentsnot Humanloop
  • Running large-scale evaluations across traces and sessionsnot Humanloop
  • Improving prompts before production rolloutnot Humanloop
  • Storing and querying GenAI traces alongside a data warehousenot Humanloop

Humanloop

No use cases recorded yet. See the Humanloop review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Arize AI

  • The free plan caps trace spans at 25,000 per month with only 15 days of retention.
  • Self-hosted deployment and Data Fabric integration are restricted to the custom-priced Enterprise tier.
  • Pricing beyond the $50/month Pro plan requires a custom quote, making cost planning less transparent at scale.
  • Advanced compliance features like HIPAA are only available on Enterprise.

Humanloop

  • The free plan caps at 2 members, 50 eval runs, and 10,000 logs per month; every tier above that requires contacting sales, with no self-serve paid plan published, as of August 2026.

Pricing, plan by plan

Arize AI

Free
  • AX FreeFree
    • 25k trace spans/month
    • 1 GB storage/month
    • 15-day retention
  • AX Pro$50/month
    • 50k trace spans/month
    • 10 GB storage/month
    • 30-day retention
  • AX Enterprise$undefined/mo
    • Custom trace spans, storage, and retention
    • SaaS or self-hosted deployment
    • Managed agents and Data Fabric

Humanloop

Free

No published plan breakdown. See the Humanloop review.

Which should you pick?

Choose Arize AI if

  • You need end-to-end tracing.
  • You want to start without paying.
  • You work on web, api.
  • You also want evaluation framework.
Arize AI review

Choose Humanloop if

  • You want to start without paying.
Humanloop review

Questions people ask

Is Arize AI or Humanloop better?
Neither clearly leads. Arize AI starts at Free and Humanloop at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Arize AI or Humanloop?
Arize AI starts at Free and Humanloop at Free.
Does Arize AI or Humanloop run on more platforms?
Arize AI runs on web, api. Humanloop runs on Web.
Can I use Arize AI for free?
Both have a free tier, so you can try either at no cost before committing.
What is Arize AI best used for?
Arize AI is most often used for tracing and debugging production ai agents, running large-scale evaluations across traces and sessions, improving prompts before production rollout, storing and querying genai traces alongside a data warehouse. Of those, tracing and debugging production ai agents and running large-scale evaluations across traces and sessions are not what Humanloop is typically brought in for.
What can Arize AI do that Humanloop cannot?
Arize AI covers End-to-end tracing, Evaluation framework, Prompt testing and improvement, Alyx AI engineering agent.

Answered from the vendors’ own pages

Arize AI: What does Arize AX cost?

Arize AX offers a free plan, a Pro plan at $50/month, and a custom-priced Enterprise plan, with pricing based on trace spans, storage, and retention needs.

Source
Arize AI: Is there a free plan, and what are its limits?

The AX Free plan includes 25,000 trace spans and 1 GB of storage per month with 15-day retention, plus unlimited users, evaluations, and experiments.

Source
Arize AI: What deployment options are available?

Free and Pro plans are SaaS-only, while Enterprise customers can choose SaaS or self-hosted deployment with custom SLAs.

Source
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