Cloud · head to head
Alibaba Cloud vs Grafana Cloud
The short version
- Each has a real cost: Alibaba Cloud technical support is a separate subscription, from $19.99 a month for Developer up to $8,000 a month for Enterprise, with only Basic included; Grafana Cloud active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
- They diverge on capability: Alibaba Cloud covers Elastic Compute Service, Grafana Cloud covers Grafana Dashboards.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Alibaba Cloud and Grafana Cloud actually diverge.
| Attribute | Alibaba Cloud | Grafana Cloud |
|---|---|---|
| Pricing model | usage-based | Unknown |
| Platforms | Linux, Windows, Api, Cli | Web (Chrome, Edge, Firefox, Safari), API |
| Founded | 2009 | 2014 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Cloud).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Alibaba Cloud
- Elastic Compute Service
- Object Storage Service
- RDS Database
- MaxCompute
- Function Compute
- CDN
- Load Balancer
- API Gateway
Only in Grafana Cloud
- Grafana Dashboards
- Prometheus Metrics
- Loki Logs
- Tempo Traces
- Alerting
- OnCall
- Synthetic Monitoring
- Incident Management
Both cover
- Docker
- Kubernetes
- SOC2
- Cloud deployment
What people use each for
The jobs each tool is most often brought in to do.
Alibaba Cloud
- Cloud compute and storage with a strong footprint in China and Asia Pacificnot Grafana Cloud
- Pay-as-you-go infrastructure without upfront commitmentnot Grafana Cloud
- Committed-use discounts through savings plans for steady workloadsnot Grafana Cloud
- CDN and data transfer packages for content deliverynot Grafana Cloud
Grafana Cloud
- Infrastructure monitoringnot Alibaba Cloud
- Application monitoringnot Alibaba Cloud
- Log aggregationnot Alibaba Cloud
- Distributed tracingnot Alibaba Cloud
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Alibaba Cloud
- Technical support is a separate subscription, from $19.99 a month for Developer up to $8,000 a month for Enterprise, with only Basic included
- Service prices are not shown as a rate card and route through a calculator or sales
- Committed discounts require savings plans, reserved instances or capacity packages rather than being automatic
Grafana Cloud
- Active Series (AS) billing model is difficult to predict and control; misconfiguration can cause sudden spikes and unexpected bills
- Reduced control and customization compared to self-hosted Grafana instances
- Data sovereignty concerns for organizations requiring on-premises data retention
- Limited reporting types compared to traditional BI tools for compliance and audit requirements
Pricing, plan by plan
Alibaba Cloud
Free- Free TrialFree
- Free tier credits
- ECS instances
- Cloud storage
- Pay-as-You-GoFree
- Flexible billing
- No commitments
- Global reach
Grafana Cloud
Free- FreeFree
- 10k active series (metrics)
- 50GB logs/traces per month
- 3 active users
- Pro$19/month
- Usage-based pricing beyond free tier
- 8 USD per active visualization user
- Included Grafana Alerting
- Enterprise$25000/year
- Minimum annual commitment
- Full-service deployment options
- Premium support
Which should you pick?
Choose Alibaba Cloud if
- You need elastic compute service.
- You want to start without paying.
- You work on Linux, Windows, Api, Cli.
- You also want object storage service.
Choose Grafana Cloud if
- You need grafana dashboards.
- You want to start without paying.
- You work on Web (Chrome, Edge, Firefox, Safari), API.
- You also want prometheus metrics.
Questions people ask
- Is Alibaba Cloud or Grafana Cloud better?
- Neither clearly leads. Alibaba Cloud starts at Free and Grafana Cloud at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Alibaba Cloud or Grafana Cloud?
- Alibaba Cloud starts at Free and Grafana Cloud at Free.
- Does Alibaba Cloud or Grafana Cloud run on more platforms?
- Alibaba Cloud runs on Linux, Windows, Api, Cli. Grafana Cloud runs on Web (Chrome, Edge, Firefox, Safari), API.
- Can I use Alibaba Cloud for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Alibaba Cloud best used for?
- Alibaba Cloud is most often used for cloud compute and storage with a strong footprint in china and asia pacific, pay-as-you-go infrastructure without upfront commitment, committed-use discounts through savings plans for steady workloads, cdn and data transfer packages for content delivery. Of those, cloud compute and storage with a strong footprint in china and asia pacific and pay-as-you-go infrastructure without upfront commitment are not what Grafana Cloud is typically brought in for.
- What can Alibaba Cloud do that Grafana Cloud cannot?
- Alibaba Cloud covers Elastic Compute Service, Object Storage Service, RDS Database, MaxCompute. Grafana Cloud covers Grafana Dashboards, Prometheus Metrics, Loki Logs, Tempo Traces. Both handle Docker, Kubernetes, SOC2, Cloud deployment.
Answered from the vendors’ own pages
Grafana Cloud: What are the exact limits of Grafana Cloud's free tier?
Grafana Cloud free tier includes 10,000 active series for metrics, 50GB logs and traces per month, 3 active visualization users, and 14-day retention with community support. No credit card required.
SourceGrafana Cloud: How is Grafana Cloud billed, and what are the per-unit costs?
Grafana Cloud Pro tier starts at $19/month platform fee plus usage-based charges. Metrics cost $6.50 per 1,000 active series above free limits, logs and traces are charged per GB ingested, and visualization users are $8 per active user.
SourceGrafana Cloud: Can I use Grafana Cloud for open-source Grafana deployments?
Grafana Cloud is the managed cloud service version. Open-source Grafana is free and can be self-hosted indefinitely on your own infrastructure.
SourceGrafana Cloud: What observability signals does Grafana Cloud include?
Grafana Cloud includes metrics (via Mimir), logs (via Loki), traces (via Tempo), profiles, and synthetics, with unified querying and visualization across all signals.
SourceGrafana Cloud: Does Grafana Cloud include alerting and how is it priced?
Yes, Grafana Alerting is included at no additional charge across all tiers. Rule storage, evaluation, and notification delivery are covered by the platform fee with no per-alert or per-notification fees.
SourceRelated pages
More on Alibaba Cloud
More on Grafana Cloud
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