Technology · head to head
Aha! vs Countly
The short version
- Only Countly has a free tier, so it costs nothing to try first.
- Each has a real cost: Aha! sold as eight separate products rather than one subscription, so Roadmaps, Discovery, Ideas, Whiteboards, Builder, Develop, Teamwork and Knowledge are each priced per user; Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit
- They diverge on capability: Aha! covers Strategic roadmaps, Countly covers Event tracking.
Where they differ
Only the attributes on which Aha! and Countly actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Aha!
- Strategic roadmaps
- Release planning
- Idea management
- Requirements & user stories
- Visual workflows
- Gantt charts
- Pivot tables
- Custom scorecards
Only in Countly
- Event tracking
- Crash reporting
- Analytics dashboard
- User retention
- Open-source
- Cloud deployment
- On-premise deployment
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Aha!
- Product roadmapping linked to strategy and goalsnot Countly
- Collecting and scoring customer feedback through Ideasnot Countly
- Customer research and interview analysis with Discoverynot Countly
- Agile delivery tracking with Developnot Countly
- Internal product documentation with Knowledgenot Countly
Countly
- Product analytics for mobile and web applicationsnot Aha!
- Self hosting analytics where data cannot leave the organisationnot Aha!
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Aha!
- Sold as eight separate products rather than one subscription, so Roadmaps, Discovery, Ideas, Whiteboards, Builder, Develop, Teamwork and Knowledge are each priced per user
- Roadmaps at $59 per user per month is expensive next to general project tools, and Discovery and Ideas add $39 each
- The Develop integration with Roadmaps requires the Enterprise or Enterprise+ tier
- Annual billing is by invoice only; monthly is card
Countly
- The private cloud plan starts at $175 a month and is described as usage based without stating the unit
- No event cap, data point limit or user limit is published for either paid plan
- The self hosted Enterprise edition is custom priced and billed annually
- Adaptivity and intelligence features are separately priced add ons on the cheaper plan
Pricing, plan by plan
Aha!
$59/month- Startup$29/month
- All premium features
- Discounted pricing for early-stage startups
- Premium$59/month
- Strategy setting
- Roadmap creation
- Feature prioritization
- Enterprise$null/month
- Unlimited reviewers and viewers
- Advanced features
- Enterprise+$null/month
- Everything in Enterprise plus workflow automation
- Capacity planning
- Concierge support
Countly
Free- Open SourceFree
- Open-source
- Self-hosted
- Full features
Which should you pick?
Choose Countly if
- You need event tracking.
- You want to start without paying.
- You work on Web, Mobile, Api.
- You also want crash reporting.
Questions people ask
- Is Aha! or Countly better?
- Neither clearly leads. Aha! starts at $59/month and Countly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Aha! or Countly?
- Countly has a free tier; the other does not. Paid plans start at $59/month for Aha! and Free for Countly.
- Does Aha! or Countly run on more platforms?
- Aha! runs on Web. Countly runs on Web, Mobile, Api.
- Can I use Countly for free?
- Yes. Countly has a free tier, so you can try it without paying. Aha! starts at $59/month.
- What is Aha! best used for?
- Aha! is most often used for product roadmapping linked to strategy and goals, collecting and scoring customer feedback through ideas, customer research and interview analysis with discovery, agile delivery tracking with develop. Of those, product roadmapping linked to strategy and goals and collecting and scoring customer feedback through ideas are not what Countly is typically brought in for.
- What can Aha! do that Countly cannot?
- Aha! covers Strategic roadmaps, Release planning, Idea management, Requirements & user stories. Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention.
Answered from the vendors’ own pages
Aha!: Does Aha! have a free tier?
No. Aha! offers a 30-day free trial without requiring a credit card, but there is no permanent free plan. Pricing starts at $59/user/month for Aha! Roadmaps.
SourceAha!: How is Aha! pricing structured?
Aha! uses per-user billing. Premium plan charges all users equally regardless of permission level. Enterprise plans only charge for workspace owners and contributors, with unlimited reviewers and viewers at no additional cost.
SourceAha!: Can I use Aha! offline?
Aha! is a cloud-based SaaS platform with no offline mode mentioned in documentation. All features require internet connectivity to the cloud servers.
SourceAha!: What does Enterprise+ plan include?
Enterprise+ includes workflow automation, capacity planning, custom tables and calculations, advanced license management, account backup and export, anti-virus scanning, IP access control, and concierge white-glove support.
SourceAha!: How many integrations does Aha! support?
Aha! Roadmaps offers 40+ integrations including Jira, Azure DevOps, Slack, Salesforce, and Zendesk. Salesforce and Zendesk require additional add-on purchases.
SourceRelated pages
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