Accela vs CyberGhost VPN

Accela provides solutions for permitting (building, planning, zoning), licensing (business, occupational, alcohol), public health (environmental health, fire prevention), asset management, and citizen services (complaints, requests).

Kape Technologies, which acquired it in 2017. Kape was formerly called Crossrider and also owns ExpressVPN, Private Internet Access and Zenmate, plus the review sites vpnMentor and Wizcase.

Yes. Accela offers CivicAI, described as AI built for government rather than adapted from commercial solutions, with emphasis on explainability and auditability for regulatory compliance.

Yes. Deloitte has examined the no-logs policy and server configuration and published an assurance report. Note that this is a point-in-time engagement, not continuous monitoring.

Yes. Accela's building permitting module enables concurrent multi-department review where fire, planning, public works, and utilities departments review applications simultaneously, with real-time tracking of annotations and approvals.

The service is operated from Romania, which has no mandatory communications data retention law in force and is not a member of the Five, Nine or Fourteen Eyes intelligence-sharing arrangements. Ownership sits with Kape, headquartered in the UK.

Accela serves 900+ government agencies globally, including over 50% of top U.S. cities and counties.

Often, using the servers labelled for each service, but this changes constantly as platforms block address ranges. Treat streaming access as a feature that may stop working on any given day rather than a guarantee.

No. Accela does not publish pricing on its website. Costs are custom-quoted based on agency size, modules deployed, and integration needs, typically through government procurement processes.

There is a command-line Linux client with fewer features than the desktop apps, and router use requires manual OpenVPN configuration rather than an official app.