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Education · head to head

360Learning vs Glassbox

360Learning logo

360Learning

Education

Collaborative learning that transforms L&D

From
Free
Rated
-
Full reviewWebsite
Glassbox logo

Glassbox

Business Intelligence

Digital experience intelligence

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only 360Learning has a free tier, so it costs nothing to try first.
  • Each has a real cost: 360Learning the published Team plan at $8 per user per month covers up to 100 users; beyond that pricing is custom; Glassbox no fixed pricing tiers published; custom quotes required based on package, data retention, and session volume
  • They diverge on capability: 360Learning covers Collaborative authoring, Glassbox covers Session Replay.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 360Learning and Glassbox actually diverge.

Attributes where 360Learning and Glassbox differ
Attribute360LearningGlassbox
Starting priceFreeOn request
Free tierYesNo
PlatformsWeb, IOS, Android, APIWeb, Mobile, Hybrid
CategoryEducationBusiness Intelligence

Identical on both: pricing model (subscription), user rating (Not yet rated), founded (2010).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 360Learning

  • Collaborative authoring
  • AI-powered recommendations
  • Social learning
  • Assessments
  • Mobile learning
  • Analytics
  • Integrations
  • Gamification

Only in Glassbox

  • Session Replay
  • Struggle Detection
  • Journey Mapping
  • AI Insights
  • Voice of Customer
  • Adobe Analytics
  • Google Analytics
  • ServiceNow

Both cover

  • Salesforce
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

360Learning

  • Collaborative course authoring by internal subject matter expertsnot Glassbox
  • Onboarding and compliance training deliverynot Glassbox
  • Upskilling programmes tracked across a workforcenot Glassbox
  • Customer and partner trainingnot Glassbox

Glassbox

  • User experience analysisnot 360Learning
  • Bug reproductionnot 360Learning
  • Conversion optimizationnot 360Learning
  • Customer journey mappingnot 360Learning
  • Usability testingnot 360Learning

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

360Learning

  • The published Team plan at $8 per user per month covers up to 100 users; beyond that pricing is custom
  • Business and Enterprise pricing is not published
  • Priority SLA, dedicated technical support and premium onboarding are Enterprise only
  • Business and Enterprise plans are typically annual contracts rather than monthly

Glassbox

  • No fixed pricing tiers published; custom quotes required based on package, data retention, and session volume

Pricing, plan by plan

360Learning

Free
  • Team$8/month
    • Up to 100 users
    • No minimum number of users required
    • Pay only for active users
  • Business$null/custom
    • Flexible user models: registered and monthly active users
    • Growing organizations and L&D teams ready to scale
    • Annual contracts generally offered
  • Enterprise$null/custom
    • Flexible user models: registered and monthly active users
    • Large organizations seeking enterprise-wide L&D transformation
    • Annual contracts generally offered

Glassbox

On request
  • CustomFree
    • Full Platform
    • Mobile Analytics
    • Enterprise Support

Which should you pick?

Choose 360Learning if

  • You need collaborative authoring.
  • You want to start without paying.
  • You work on Web, IOS, Android, API.
  • You also want ai-powered recommendations.
360Learning review

Choose Glassbox if

  • You need session replay.
  • You work on Web, Mobile, Hybrid.
  • You also want struggle detection.
Glassbox review

Questions people ask

Is 360Learning or Glassbox better?
Neither clearly leads. 360Learning starts at Free and Glassbox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 360Learning or Glassbox?
360Learning has a free tier; the other does not. Paid plans start at Free for 360Learning and On request for Glassbox.
Does 360Learning or Glassbox run on more platforms?
360Learning runs on Web, IOS, Android, API. Glassbox runs on Web, Mobile, Hybrid.
Can I use 360Learning for free?
Yes. 360Learning has a free tier, so you can try it without paying. Glassbox starts at On request.
What is 360Learning best used for?
360Learning is most often used for collaborative course authoring by internal subject matter experts, onboarding and compliance training delivery, upskilling programmes tracked across a workforce, customer and partner training. Of those, collaborative course authoring by internal subject matter experts and onboarding and compliance training delivery are not what Glassbox is typically brought in for.
What can 360Learning do that Glassbox cannot?
360Learning covers Collaborative authoring, AI-powered recommendations, Social learning, Assessments. Glassbox covers Session Replay, Struggle Detection, Journey Mapping, AI Insights. Both handle Salesforce, Web support.

Answered from the vendors’ own pages

360Learning: Does 360Learning offer a free trial before committing to a paid plan?

Yes, a 30-day free trial is available with no credit card required. Customers can easily upgrade to a paid plan or add more users at any time without disrupting their setup.

Source
Glassbox: How much does Glassbox cost?

Glassbox uses custom pricing based on three factors: the selected package (Production Operation, Marketing/Business, or Product), data retention period, and session volume. The vendor encourages contacting sales to build customized packages.

Source
360Learning: Can I scale up my user count on the Team plan, or do I need to upgrade to Business?

The Team plan accommodates up to 100 users with no minimum user requirement. You pay only for active users on the platform. To exceed 100 users, you would need to contact sales for a Business or Enterprise plan with custom pricing.

Source
Glassbox: Does Glassbox offer add-ons for specific industries?

Yes, Glassbox offers specialized add-on solutions including fraud prevention, accessibility features, and call center solutions tailored for financial organizations.

Source
360Learning: What billing flexibility does 360Learning offer for larger organizations?

Business and Enterprise plans use flexible user models that combine both registered and monthly active users. Annual contracts are generally offered for these tiers, with no hidden setup fees.

Source
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