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Software · head to head

Yellow.ai vs Botpress

Yellow.ai logo

Yellow.ai

Software

Enterprise AI platform for customer experience

From
On request
Rated
-
Full reviewWebsite
Botpress logo

Botpress

Software

Open-source chatbot platform and framework

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Botpress has a free tier, so it costs nothing to try first.
  • Each has a real cost: Yellow.ai free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution; Botpress managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
  • They diverge on capability: Yellow.ai covers AI chatbots, Botpress covers Visual bot builder.

Where they differ

Only the attributes on which Yellow.ai and Botpress actually diverge.

Attributes where Yellow.ai and Botpress differ
AttributeYellow.aiBotpress
Starting priceOn requestFree
Pricing modelsubscriptionopen-source
Free tierNoYes
PlatformsWeb, Mobile, Messaging apps, Voice assistantsOpen-source (self-hosted), Cloud-managed (Botpress Cloud)

Identical on both: user rating (Not yet rated), category (Unknown), founded (2016).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Yellow.ai

  • AI chatbots
  • NLU capabilities
  • Analytics dashboard
  • Zendesk
  • Salesforce
  • HubSpot
  • Web support
  • Mobile support

Only in Botpress

  • Visual bot builder
  • NLU integration
  • Analytics
  • Teams
  • Messenger
  • WhatsApp
  • On-premise support
  • Cloud support

Both cover

  • Multi-channel support
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Yellow.ai

  • Businesses wanting to trial an AI chat agent before committing to per-resolution or enterprise billingnot Botpress

Botpress

  • Development teams building chatbots and conversational AI using MIT-licensed open-source frameworknot Yellow.ai
  • Organisations needing custom conversational interfaces with programmatic control via SDK/CLInot Yellow.ai

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Yellow.ai

  • Free plan caps chat sessions at 500 per month, then charges $0.99 per additional resolution
  • Enterprise plan pricing is not published and requires contacting sales for a custom quote
  • Basic plan pricing is not disclosed on the pricing page either, only feature details

Botpress

  • Managed cloud version (Botpress Cloud) availability and pricing not accessible; open-source deployment requires managing infrastructure
  • Dependent on OpenAI integration; users must provide and manage OpenAI API keys and costs

Pricing, plan by plan

Yellow.ai

On request
  • Starter$150/month
    • AI chatbot
    • 1 integration
  • Professional$400/month
    • Multi-channel
    • Advanced analytics
  • Enterprise$undefined/month
    • Custom solutions
    • Dedicated team

Botpress

Free

No published plan breakdown. See the Botpress review.

Which should you pick?

Choose Yellow.ai if

  • You need ai chatbots.
  • You work on Web, Mobile, Messaging apps, Voice assistants.
  • You also want nlu capabilities.
Yellow.ai review

Choose Botpress if

  • You need visual bot builder.
  • You want to start without paying.
  • You work on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
  • You also want nlu integration.
Botpress review

Questions people ask

Is Yellow.ai or Botpress better?
Neither clearly leads. Yellow.ai starts at On request and Botpress at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Yellow.ai or Botpress?
Botpress has a free tier; the other does not. Paid plans start at On request for Yellow.ai and Free for Botpress.
Does Yellow.ai or Botpress run on more platforms?
Yellow.ai runs on Web, Mobile, Messaging apps, Voice assistants. Botpress runs on Open-source (self-hosted), Cloud-managed (Botpress Cloud).
Can I use Botpress for free?
Yes. Botpress has a free tier, so you can try it without paying. Yellow.ai starts at On request.
What is Yellow.ai best used for?
Yellow.ai is most often used for businesses wanting to trial an ai chat agent before committing to per-resolution or enterprise billing. Of those, businesses wanting to trial an ai chat agent before committing to per-resolution or enterprise billing is not what Botpress is typically brought in for.
What can Yellow.ai do that Botpress cannot?
Yellow.ai covers AI chatbots, NLU capabilities, Analytics dashboard, Zendesk. Botpress covers Visual bot builder, NLU integration, Analytics, Teams. Both handle Multi-channel support, Slack.
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Related pages

More on Yellow.ai

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