Softwr

Event Management · head to head

Universe vs Zoom Webinars

Universe logo

Universe

Event Management

Ticketing and event management made simple

From
Free
Rated
-
Full reviewWebsite
Zoom Webinars logo

Zoom Webinars

Webinar & Virtual Events

Dedicated webinar platform by Zoom for large-scale events

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Universe has a free tier, so it costs nothing to try first.
  • Each has a real cost: Universe limited design customization for event pages and branding control; Zoom Webinars webinars tier limited to standard platform features; advanced features like pre-recorded content and multi-session events require Webinars Plus or Events tier
  • They diverge on capability: Universe covers Ticketing, Zoom Webinars covers Attendee registration.

Where they differ

Only the attributes on which Universe and Zoom Webinars actually diverge.

Attributes where Universe and Zoom Webinars differ
AttributeUniverseZoom Webinars
Starting priceFreeOn request
Pricing modelUnknownsubscription
Free tierYesNo
PlatformsWeb, iOS, AndroidCloud-based SaaS
CategoryEvent ManagementWebinar & Virtual Events

Identical on both: user rating (Not yet rated), founded (2011).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Universe

  • Ticketing
  • Event pages
  • Guest lists
  • Check-in app
  • Stripe
  • PayPal
  • Facebook
  • Google Analytics

Only in Zoom Webinars

  • Attendee registration
  • HD video
  • Screen sharing
  • Polls and surveys
  • Q&A
  • Breakout rooms
  • Recording
  • Salesforce

Both cover

  • Analytics
  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Universe

  • Event planningnot Zoom Webinars
  • Ticket salesnot Zoom Webinars
  • Attendee managementnot Zoom Webinars
  • Virtual eventsnot Zoom Webinars
  • Event marketingnot Zoom Webinars

Zoom Webinars

  • Large-scale broadcasts with 10,000+ attendeesnot Universe
  • Multi-session virtual events and hybrid conferencesnot Universe

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Universe

  • Limited design customization for event pages and branding control
  • User interface becomes unintuitive for advanced features and complex event types
  • No ability to transfer attendees between time slots; requires full refund and repurchase
  • Difficult walk-up/credit card sales processing at physical events
  • Slow customer support for refunds and technical issues

Zoom Webinars

  • Webinars tier limited to standard platform features; advanced features like pre-recorded content and multi-session events require Webinars Plus or Events tier
  • All tiers support up to 100,000 attendees but 30-hour event limit applies across all packages

Pricing, plan by plan

Universe

Free
  • Free EventsFree
    • Free event creation and ticketing
  • Starter$0.79/per ticket
    • 2% + $0.79 per ticket
    • Capped at $19.95 per ticket
    • Basic event management
  • Standard$1.99/per ticket
    • 2.5% + $1.99 per ticket
    • Capped at $19.95 per ticket
    • Advanced features
  • Pro$null/custom
    • Dynamic pricing
    • RFID access control
    • Ticketmaster distribution

Zoom Webinars

On request

No published plan breakdown. See the Zoom Webinars review.

Which should you pick?

Choose Universe if

  • You need ticketing.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want event pages.
Universe review

Choose Zoom Webinars if

  • You need attendee registration.
  • You work on Cloud-based SaaS.
  • You also want hd video.
Zoom Webinars review

Questions people ask

Is Universe or Zoom Webinars better?
Neither clearly leads. Universe starts at Free and Zoom Webinars at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Universe or Zoom Webinars?
Universe has a free tier; the other does not. Paid plans start at Free for Universe and On request for Zoom Webinars.
Does Universe or Zoom Webinars run on more platforms?
Universe runs on Web, iOS, Android. Zoom Webinars runs on Cloud-based SaaS.
Can I use Universe for free?
Yes. Universe has a free tier, so you can try it without paying. Zoom Webinars starts at On request.
What is Universe best used for?
Universe is most often used for event planning, ticket sales, attendee management, virtual events. Of those, event planning and ticket sales are not what Zoom Webinars is typically brought in for.
What can Universe do that Zoom Webinars cannot?
Universe covers Ticketing, Event pages, Guest lists, Check-in app. Zoom Webinars covers Attendee registration, HD video, Screen sharing, Polls and surveys. Both handle Analytics, Web support, Android support.

Answered from the vendors’ own pages

Universe: What platforms does Universe support?

Universe is available on web, iOS, and Android, with support across 25 countries and 9 languages. Organizers can accept online, mobile, onsite, kiosk, and print-at-home tickets.

Source
Universe: Does Universe integrate with other tools?

Yes. Universe integrates with 5,000+ partner applications through Zapier, allowing automation of ticket sales data to CRM, invoicing, and other business tools without code.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Universe

More on Zoom Webinars

Keep looking

Other head to heads