Travel · head to head
Stayntouch vs Guesty
Stayntouch
Travel
Cloud property management system for independent hotels
- From
- On request
- Rated
- -
Guesty
Travel
Property management platform for short-term rentals
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Stayntouch quote-only pricing scaled by rooms, with no published rates; Guesty quote-only pricing, typically scaled by listing count, so small operators find it expensive per unit
- They diverge on capability: Stayntouch covers Mobile check-in, Guesty covers Multi-channel listings.
Where they differ
Only the attributes on which Stayntouch and Guesty actually diverge.
| Attribute | Stayntouch | Guesty |
|---|
Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android, Cloud), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Stayntouch
- Mobile check-in
- Guest self-service
- Cloud PMS
- Open API
- Housekeeping
- Payments
Only in Guesty
- Multi-channel listings
- Unified inbox
- Automation
- Dynamic pricing
- Operations
- Owner reporting
What people use each for
The jobs each tool is most often brought in to do.
Stayntouch
- Hotels wanting to check guests in away from a fixed desknot Guesty
- Properties reducing lobby queuing at peak arrivalnot Guesty
- Independents replacing an on-premise PMS with cloudnot Guesty
Guesty
- Managers running rental properties across several booking platformsnot Stayntouch
- Operators whose margin is lost to cleaning and turnover coordinationnot Stayntouch
- Companies producing owner statements for properties under managementnot Stayntouch
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Stayntouch
- Quote-only pricing scaled by rooms, with no published rates
- Mobile-first depends on property-wide wireless coverage that many older hotels do not have
- A smaller vendor than the major PMS providers, with a narrower integration ecosystem
- Strongest in North America, with less coverage elsewhere
Guesty
- Quote-only pricing, typically scaled by listing count, so small operators find it expensive per unit
- Aimed at professional managers rather than individuals with one or two listings
- Channel sync depends on the booking platforms, whose API changes and outages surface as your problem
- Breadth means individual modules are shallower than dedicated tools
Pricing, plan by plan
Stayntouch
On requestNo published plan breakdown. See the Stayntouch review.
Guesty
On requestNo published plan breakdown. See the Guesty review.
Which should you pick?
Choose Stayntouch if
- You need mobile check-in.
- You work on Web, iOS, Android, Cloud.
- You also want guest self-service.
Choose Guesty if
- You need multi-channel listings.
- You work on Web, iOS, Android, Cloud.
- You also want unified inbox.
Questions people ask
- Is Stayntouch or Guesty better?
- Neither clearly leads. Stayntouch starts at On request and Guesty at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Stayntouch or Guesty?
- Stayntouch starts at On request and Guesty at On request.
- Does Stayntouch or Guesty run on more platforms?
- Both run on Web, iOS, Android, Cloud, so platform support will not decide this one for you.
- What is Stayntouch best used for?
- Stayntouch is most often used for hotels wanting to check guests in away from a fixed desk, properties reducing lobby queuing at peak arrival, independents replacing an on-premise pms with cloud. Of those, hotels wanting to check guests in away from a fixed desk and properties reducing lobby queuing at peak arrival are not what Guesty is typically brought in for.
- What can Stayntouch do that Guesty cannot?
- Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API. Guesty covers Multi-channel listings, Unified inbox, Automation, Dynamic pricing.
Answered from the vendors’ own pages
Stayntouch: What does Stayntouch cost?
Quoted per property by room count; not published.
Guesty: What does Guesty cost?
Guesty quotes based on listing count and modules and does not publish standard rates.
Stayntouch: What does mobile-first actually change?
Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.
Guesty: Is Guesty worth it for one property?
Generally not. It is built for professional managers with portfolios; individuals with one or two listings usually find the cost per unit hard to justify.
Stayntouch: What does it need to work well?
Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.
Guesty: Which booking channels does it support?
Airbnb, Vrbo and Booking.com among others, synchronised from one inventory so a booking on one channel closes the dates everywhere.