Travel · head to head
Stayntouch vs Cloudbeds
Stayntouch
Travel
Cloud property management system for independent hotels
- From
- On request
- Rated
- -
Cloudbeds
Travel
Cloud-based hospitality management platform unifying PMS, channel management, and booking engine
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Stayntouch quote-only pricing scaled by rooms, with no published rates; Cloudbeds pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult
Where they differ
Only the attributes on which Stayntouch and Cloudbeds actually diverge.
| Attribute | Stayntouch | Cloudbeds |
|---|---|---|
| Platforms | Web, iOS, Android, Cloud | Web, iOS, Android, API |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Stayntouch
- Mobile check-in
- Guest self-service
- Cloud PMS
- Open API
- Housekeeping
- Payments
Only in Cloudbeds
Nothing recorded that Stayntouch does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Stayntouch
- Hotels wanting to check guests in away from a fixed desknot Cloudbeds
- Properties reducing lobby queuing at peak arrivalnot Cloudbeds
- Independents replacing an on-premise PMS with cloudnot Cloudbeds
Cloudbeds
- Independent hotels and boutique hospitality businesses automating PMS and distributionnot Stayntouch
- Vacation rental hosts (Airbnb, VRBO) consolidating multi-channel bookings and messagingnot Stayntouch
- Hostels and backpacker accommodations using commission-free booking engine to reduce dependency on OTAsnot Stayntouch
- Small-chain hospitality operators managing multiple properties from one interfacenot Stayntouch
- Properties seeking revenue management and dynamic pricing without enterprise-level PMS costsnot Stayntouch
- Hospitality businesses using AI-driven guest messaging and support automationnot Stayntouch
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Stayntouch
- Quote-only pricing scaled by rooms, with no published rates
- Mobile-first depends on property-wide wireless coverage that many older hotels do not have
- A smaller vendor than the major PMS providers, with a narrower integration ecosystem
- Strongest in North America, with less coverage elsewhere
Cloudbeds
- Pricing requires custom quote; no published pricing tiers visible, making budgeting and comparison difficult
- Per-property pricing model means costs scale rapidly for multi-property management; portfolio growth increases operational expenses
- Revenue Intelligence (AI pricing) locked behind premium tier; base offering lacks dynamic pricing automation
- Limited offline functionality; properties with poor connectivity face operational challenges
- Chatbot and messaging automation require configuration; setup complexity increases for non-technical operators
Pricing, plan by plan
Stayntouch
On requestNo published plan breakdown. See the Stayntouch review.
Cloudbeds
On requestNo published plan breakdown. See the Cloudbeds review.
Which should you pick?
Choose Stayntouch if
- You need mobile check-in.
- You work on Web, iOS, Android, Cloud.
- You also want guest self-service.
Questions people ask
- Is Stayntouch or Cloudbeds better?
- Neither clearly leads. Stayntouch starts at On request and Cloudbeds at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Stayntouch or Cloudbeds?
- Stayntouch starts at On request and Cloudbeds at On request.
- Does Stayntouch or Cloudbeds run on more platforms?
- Stayntouch runs on Web, iOS, Android, Cloud. Cloudbeds runs on Web, iOS, Android, API.
- What is Stayntouch best used for?
- Stayntouch is most often used for hotels wanting to check guests in away from a fixed desk, properties reducing lobby queuing at peak arrival, independents replacing an on-premise pms with cloud. Of those, hotels wanting to check guests in away from a fixed desk and properties reducing lobby queuing at peak arrival are not what Cloudbeds is typically brought in for.
- What can Stayntouch do that Cloudbeds cannot?
- Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API.
Answered from the vendors’ own pages
Stayntouch: What does Stayntouch cost?
Quoted per property by room count; not published.
Cloudbeds: Does Cloudbeds have a commission-free booking engine?
Yes. Cloudbeds provides a commission-free booking engine allowing guests to reserve directly on the property website without OTA transaction fees. This reduces distribution costs compared to Booking.com and Airbnb.
SourceStayntouch: What does mobile-first actually change?
Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.
Cloudbeds: What channels does Cloudbeds distribute to?
Cloudbeds distributes to 450+ booking channels including Airbnb, Booking.com, Expedia, Agoda, and regional OTAs, all managed from one interface.
SourceStayntouch: What does it need to work well?
Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.
Cloudbeds: Does Cloudbeds provide revenue management?
Yes. Revenue Intelligence uses AI-powered demand forecasting (95% accuracy) to recommend dynamic pricing, maximising revenue per available room (RevPAR).
Source