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Restaurants · head to head

Rezku POS vs UrbanPiper

Rezku POS logo

Rezku POS

Restaurants

Modern restaurant POS with zero fees

From
Free
Rated
-
Full reviewWebsite
UrbanPiper logo

UrbanPiper

Restaurants

Order and menu middleware connecting Indian delivery marketplaces to restaurant point of sale systems

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Rezku POS has a free tier, so it costs nothing to try first.
  • Each has a real cost: Rezku POS platform exclusivity: only available on iPad, excluding Android, Windows, and other platforms limiting deployment flexibility; UrbanPiper the commission paid to Swiggy and Zomato is unchanged, so the per outlet fee is an additional cost layered on top of marketplace economics rather than a saving.
  • They diverge on capability: Rezku POS covers Table management, UrbanPiper covers Marketplace order injection.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Rezku POS and UrbanPiper actually diverge.

Attributes where Rezku POS and UrbanPiper differ
AttributeRezku POSUrbanPiper
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
PlatformsiPadWeb, Android, iOS
Founded2012Unknown

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Rezku POS

  • Table management
  • Online ordering
  • Kitchen display
  • Delivery management
  • Inventory
  • Reporting
  • DoorDash
  • Uber Eats

Only in UrbanPiper

  • Marketplace order injection
  • Catalogue management
  • Stock and availability sync
  • Direct ordering storefront
  • Consolidated reporting
  • Outlet level controls

What people use each for

The jobs each tool is most often brought in to do.

Rezku POS

  • Point of Salenot UrbanPiper
  • Order Managementnot UrbanPiper
  • Inventory Controlnot UrbanPiper
  • Staff Schedulingnot UrbanPiper

UrbanPiper

  • An Indian chain whose staff currently re key Swiggy and Zomato orders into the till during peak servicenot Rezku POS
  • A cloud kitchen running several brands that need separate menus kept in step across marketplacesnot Rezku POS
  • An operator who needs to pause an outlet on every channel instantly when the kitchen is backed upnot Rezku POS
  • A group that wants marketplace and direct order performance reported in the same placenot Rezku POS

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Rezku POS

  • Platform exclusivity: only available on iPad, excluding Android, Windows, and other platforms limiting deployment flexibility
  • Payment processing lock-in: requires use of Rezku Pay proprietary payment processing with no ability to negotiate rates or switch
  • Hardware reliability issues: card readers have 30-day warranty with frequent connectivity issues and premature failures
  • Limited integration options: the list of integrations is solid but shorter than competitors with less third-party support
  • No free trial: requires sales team demos rather than offering self-service trial access

UrbanPiper

  • The commission paid to Swiggy and Zomato is unchanged, so the per outlet fee is an additional cost layered on top of marketplace economics rather than a saving.
  • Integrations exist at the discretion of two dominant marketplaces, and any change they make to partner access or API terms lands directly on customers.
  • Value is concentrated in Indian and adjacent markets, so a group expanding to Europe or North America needs a different middleware vendor there.
  • POS integration depth varies, and where item level mapping is incomplete orders arrive lumped, which undermines the product mix reporting that justified the purchase.
  • As with all order middleware it is a failure point between the marketplace and the kitchen, so an incident stops orders arriving while the apps continue to accept them.

Pricing, plan by plan

Rezku POS

Free
  • EssentialFree
    • All-in-one POS
    • Hardware included
  • Growth$49/month
    • Software only
    • Hardware purchased separately

UrbanPiper

On request
  • UrbanPiper$undefined/year
    • Quoted per outlet per month
    • Channel connections counted per outlet
    • Direct ordering storefront licensed separately

Which should you pick?

Choose Rezku POS if

  • You need table management.
  • You want to start without paying.
  • You work on iPad.
  • You also want online ordering.
Rezku POS review

Choose UrbanPiper if

  • You need marketplace order injection.
  • You work on Web, Android, iOS.
  • You also want catalogue management.
UrbanPiper review

Questions people ask

Is Rezku POS or UrbanPiper better?
Neither clearly leads. Rezku POS starts at Free and UrbanPiper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Rezku POS or UrbanPiper?
Rezku POS has a free tier; the other does not. Paid plans start at Free for Rezku POS and On request for UrbanPiper.
Does Rezku POS or UrbanPiper run on more platforms?
Rezku POS runs on iPad. UrbanPiper runs on Web, Android, iOS.
Can I use Rezku POS for free?
Yes. Rezku POS has a free tier, so you can try it without paying. UrbanPiper starts at On request.
What is Rezku POS best used for?
Rezku POS is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what UrbanPiper is typically brought in for.
What can Rezku POS do that UrbanPiper cannot?
Rezku POS covers Table management, Online ordering, Kitchen display, Delivery management. UrbanPiper covers Marketplace order injection, Catalogue management, Stock and availability sync, Direct ordering storefront.

Answered from the vendors’ own pages

Rezku POS: What platforms does Rezku POS support?

Rezku POS exclusively operates on iPad and does not support Android, Windows, or other platforms. This hardware exclusivity may limit deployment flexibility for some restaurants.

Source
UrbanPiper: Does it reduce Swiggy and Zomato commission?

No. Commission is set by the marketplaces. UrbanPiper removes manual order entry and menu drift.

Rezku POS: Does Rezku POS include online ordering?

Yes, Rezku POS includes white-label online ordering, which restaurants can brand and integrate into their own websites. It also includes delivery dispatch management capabilities.

Source
UrbanPiper: Which point of sale systems does it support?

Most Indian cloud POS platforms, including Restroworks and Petpooja, along with several international systems.

Rezku POS: What are Rezku's customer support hours?

Rezku provides 24/7 US-based customer support with quick response times through multiple channels including phone, chat, and email. Support is considered a standout strength of the platform.

Source
UrbanPiper: Can it run my own ordering channel?

Yes, through its direct storefront and app products, licensed in addition to marketplace integration.

Rezku POS: Does Rezku lock you into their payment processing?

Yes, Rezku requires users to use their proprietary Rezku Pay payment processing. Users cannot negotiate rates or switch to a cheaper processor, which is a significant pricing lock-in.

Source
UrbanPiper: Is it available outside India?

It operates in South East Asia and the Middle East as well, but its channel coverage advantage is in India.

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