Softwr

All industries · head to head

Microsoft Teams vs Outreach

Microsoft Teams logo

Microsoft Teams

All industries

Meet, chat, call, and collaborate in just one place

From
Free
Rated
-
Full reviewWebsite
Outreach logo

Outreach

CRM & Sales

Sales execution platform for revenue teams

From
$100/month
Rated
-
Full reviewWebsite

The short version

  • Only Microsoft Teams has a free tier, so it costs nothing to try first.
  • Each has a real cost: Microsoft Teams resource-heavy application; slow to load and consumes significant CPU/memory compared to alternatives; Outreach pricing not transparent, requiring custom quotes for most implementations
  • They diverge on capability: Microsoft Teams covers Chat & channels, Outreach covers Sales engagement.

Where they differ

Only the attributes on which Microsoft Teams and Outreach actually diverge.

Attributes where Microsoft Teams and Outreach differ
AttributeMicrosoft TeamsOutreach
Starting priceFree$100/month
Free tierYesNo
PlatformsWeb, Windows, macOS, iOS, AndroidWeb
CategoryAll industriesCRM & Sales
Founded19752014

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Microsoft Teams

  • Chat & channels
  • Video conferencing
  • Screen sharing
  • File collaboration
  • Office integration
  • Live events
  • Phone system
  • Apps & workflows

Only in Outreach

  • Sales engagement
  • Conversation intelligence
  • Revenue intelligence
  • Pipeline management
  • Analytics & reporting
  • Salesforce
  • Microsoft Dynamics
  • LinkedIn

What people use each for

The jobs each tool is most often brought in to do.

Microsoft Teams

  • Remote meetingsnot Outreach
  • Team collaborationnot Outreach
  • Document sharingnot Outreach
  • Project managementnot Outreach
  • Webinarsnot Outreach

Outreach

  • Sales outreachnot Microsoft Teams
  • Pipeline managementnot Microsoft Teams
  • Revenue forecastingnot Microsoft Teams
  • Team performancenot Microsoft Teams

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Microsoft Teams

  • Resource-heavy application; slow to load and consumes significant CPU/memory compared to alternatives
  • Limited channel structure; maximum of 200 public and 30 private channels per team
  • Cannot invite guest users to specific channels; guest access grants full team visibility
  • Unable to chat during screen sharing; limits real-time collaborative communication
  • Limited customization options for branding and interface; cluttered UX compared to Slack
  • Channels cannot be moved between teams; requires manual replication for reorganization

Outreach

  • Pricing not transparent, requiring custom quotes for most implementations
  • Complex setup requiring deep Salesforce configuration and customization
  • Primarily designed for enterprise SDR and sales teams, less suitable for small businesses

Pricing, plan by plan

Microsoft Teams

Free
  • FreeFree
    • Unlimited chat
    • 100 participants in meetings
    • 5GB file storage
  • Microsoft Teams Essentials$4/month
    • 300 participants in meetings
    • 10GB cloud storage
    • Phone & web support
  • Microsoft 365 Business Basic$6/month
    • Everything in Essentials
    • 1TB OneDrive storage
    • Web & mobile Office apps
  • Microsoft 365 Business Standard$12.5/month
    • Everything in Basic
    • Desktop Office apps
    • Webinar hosting

Outreach

$100/month
  • Standard$100/month
    • Email sequencing
    • Task management
    • Basic analytics
  • ProfessionalFree
    • All Standard features
    • Conversation intelligence
    • Advanced analytics
  • EnterpriseFree
    • All Professional features
    • Revenue intelligence
    • Custom integrations

Which should you pick?

Choose Microsoft Teams if

  • You need chat & channels.
  • You want to start without paying.
  • You work on Web, Windows, macOS, iOS, Android.
  • You also want video conferencing.
Microsoft Teams review

Choose Outreach if

  • You need sales engagement.
  • You also want conversation intelligence.
Outreach review

Questions people ask

Is Microsoft Teams or Outreach better?
Neither clearly leads. Microsoft Teams starts at Free and Outreach at $100/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Microsoft Teams or Outreach?
Microsoft Teams has a free tier; the other does not. Paid plans start at Free for Microsoft Teams and $100/month for Outreach.
Does Microsoft Teams or Outreach run on more platforms?
Microsoft Teams runs on Web, Windows, macOS, iOS, Android. Outreach runs on Web.
Can I use Microsoft Teams for free?
Yes. Microsoft Teams has a free tier, so you can try it without paying. Outreach starts at $100/month.
What is Microsoft Teams best used for?
Microsoft Teams is most often used for remote meetings, team collaboration, document sharing, project management. Of those, remote meetings and team collaboration are not what Outreach is typically brought in for.
What can Microsoft Teams do that Outreach cannot?
Microsoft Teams covers Chat & channels, Video conferencing, Screen sharing, File collaboration. Outreach covers Sales engagement, Conversation intelligence, Revenue intelligence, Pipeline management.

Answered from the vendors’ own pages

Microsoft Teams: Does Microsoft Teams have a free tier?

Yes. Microsoft Teams offers a free Home tier with unlimited chat, 60-minute group meetings for up to 100 people, 5GB cloud storage, and basic file sharing, though limits are restrictive for growing teams.

Source
Outreach: What channels does Outreach support for sales engagement?

Outreach enables outreach across email, phone calls, SMS, and social media with multi-channel sequencing and automated cadences.

Source
Microsoft Teams: What are Microsoft Teams' paid plans?

Microsoft Teams Essentials costs $4/user/month (chat, calling, meetings, 10GB storage). Microsoft 365 Business Basic costs $7/user/month (includes desktop Office apps, 1TB storage). Premium plans with Copilot start at $23.50/user/month.

Source
Outreach: Does Outreach integrate with Salesforce?

Yes, Outreach deeply integrates with Salesforce to automatically log emails, calls, and tasks back to CRM records, keeping both platforms synchronized.

Source
Microsoft Teams: What are Microsoft Teams' primary features?

Teams provides real-time chat, video and voice calling, meetings with up to 300 participants, file sharing and storage integration with OneDrive, recording and transcripts, and deep integration with Microsoft 365 apps (Word, Excel, PowerPoint, Outlook).

Outreach: Can Outreach sync with calendar systems?

Yes, Outreach syncs calendar events to Salesforce as Events records, supporting two-way synchronization between Outreach meetings and Salesforce Events.

Source
Microsoft Teams: What integrations does Teams support?

Microsoft Teams integrates with calendar apps (Outlook, Google Calendar), project management tools (Trello), and works with Zapier for custom workflow automation. Teams also has native connectors to many Microsoft 365 apps and third-party services.

ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Microsoft Teams

More on Outreach

Keep looking

Other head to heads