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Heartland Restaurant vs Mural

Heartland Restaurant logo

Heartland Restaurant

Software

Complete restaurant management ecosystem

From
$89/month
Rated
-
Full reviewWebsite
Mural logo

Mural

Software

The digital workspace for visual collaboration

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Mural has a free tier, so it costs nothing to try first.
  • Each has a real cost: Heartland Restaurant high processing fees and early termination penalties increase total cost of ownership; Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • They diverge on capability: Heartland Restaurant covers POS system, Mural covers Infinite canvas.

Where they differ

Only the attributes on which Heartland Restaurant and Mural actually diverge.

Attributes where Heartland Restaurant and Mural differ
AttributeHeartland RestaurantMural
Starting price$89/monthFree
Free tierNoYes
PlatformsWeb, iPad, AndroidWeb, Ios, Android
Founded20012011

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heartland Restaurant

  • POS system
  • Payment processing
  • Payroll
  • Customer engagement
  • Gift cards
  • Reporting
  • Heartland Payroll
  • QuickBooks

Only in Mural

  • Infinite canvas
  • Sticky notes
  • Shapes & connectors
  • Image uploads
  • Real-time collaboration
  • Templates
  • Voting & feedback
  • Slack

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Heartland Restaurant

  • Point of Salenot Mural
  • Order Managementnot Mural
  • Inventory Controlnot Mural
  • Staff Schedulingnot Mural

Mural

  • Running collaborative workshops and retrospectives on a shared whiteboardnot Heartland Restaurant
  • Mapping journeys and diagrams with a distributed teamnot Heartland Restaurant

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heartland Restaurant

  • High processing fees and early termination penalties increase total cost of ownership
  • Lack of customization compared to open-source POS systems
  • Data migration to Heartland has been reported as problematic by users
  • Pricing details are not transparent, making budgeting difficult for prospective customers

Mural

  • The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
  • SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
  • Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price

Pricing, plan by plan

Heartland Restaurant

$89/month
  • Basic$89/month
    • POS
    • Payment processing
  • Professional$149/month
    • Advanced features
    • Payroll integration

Mural

Free
  • FreeFree
    • 1 mural
    • Basic shapes
    • File uploads
  • Team$16/month
    • Unlimited murals
    • Advanced templates
    • Team collaboration

Which should you pick?

Choose Heartland Restaurant if

  • You need pos system.
  • You work on Web, iPad, Android.
  • You also want payment processing.
Heartland Restaurant review

Choose Mural if

  • You need infinite canvas.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sticky notes.
Mural review

Questions people ask

Is Heartland Restaurant or Mural better?
Neither clearly leads. Heartland Restaurant starts at $89/month and Mural at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heartland Restaurant or Mural?
Mural has a free tier; the other does not. Paid plans start at $89/month for Heartland Restaurant and Free for Mural.
Does Heartland Restaurant or Mural run on more platforms?
Heartland Restaurant runs on Web, iPad, Android. Mural runs on Web, Ios, Android.
Can I use Mural for free?
Yes. Mural has a free tier, so you can try it without paying. Heartland Restaurant starts at $89/month.
What is Heartland Restaurant best used for?
Heartland Restaurant is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Mural is typically brought in for.
What can Heartland Restaurant do that Mural cannot?
Heartland Restaurant covers POS system, Payment processing, Payroll, Customer engagement. Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Heartland Restaurant: Does Heartland Restaurant work with multiple locations?

Yes, Heartland Restaurant is designed for multi-location operations with the Complete plan targeting restaurants with more complex requirements across multiple sites.

Source
Heartland Restaurant: What payment methods does Heartland accept?

Heartland includes integrated payment processing and accepts all popular payment methods, but specific details are available on their pricing and features pages.

Source
Heartland Restaurant: What hardware options does Heartland Restaurant offer?

Heartland provides touchscreen terminals ranging from $1,295 to $1,895, handheld devices at $695, and supporting equipment like printers ($275-$375) and cash drawers.

Source
Heartland Restaurant: Can Heartland Restaurant integrate with other business systems?

Yes, Heartland offers a developer-friendly API that enables custom integrations with various third-party systems.

Source
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