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Manufacturing · head to head

Maintenance Connection vs Markforged Eiger

Maintenance Connection logo

Maintenance Connection

Manufacturing

Enterprise CMMS from Accruent for multi-site asset management

From
On request
Rated
-
Full reviewWebsite
Markforged Eiger logo

Markforged Eiger

Manufacturing

Free cloud print preparation for Markforged printers, because the money is in the hardware

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Markforged Eiger has a free tier, so it costs nothing to try first.
  • Each has a real cost: Maintenance Connection implementation is a project measured in months, and the cost of that work frequently exceeds the first year of licensing; Markforged Eiger eiger only drives Markforged printers, so the free software is a lock-in mechanism; the moment you want a different machine none of your prepared parts or fibre routing transfers.
  • They diverge on capability: Maintenance Connection covers Deep asset hierarchies, Markforged Eiger covers Continuous fibre routing.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Maintenance Connection and Markforged Eiger actually diverge.

Attributes where Maintenance Connection and Markforged Eiger differ
AttributeMaintenance ConnectionMarkforged Eiger
Starting priceOn requestFree
Free tierNoYes
PlatformsWeb, iOS, AndroidWeb, Windows, macOS, Cloud

Identical on both: pricing model (quote), user rating (Not yet rated), category (Manufacturing).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Maintenance Connection

  • Deep asset hierarchies
  • Labour and cost tracking
  • Multi-storeroom inventory
  • Preventive and predictive
  • Compliance reporting
  • Enterprise integration

Only in Markforged Eiger

  • Continuous fibre routing
  • Cloud slicing
  • Fleet management
  • Part library
  • Material tracking
  • Simulation add-on
  • Eiger Offline
  • Access control

What people use each for

The jobs each tool is most often brought in to do.

Maintenance Connection

  • Multi-site manufacturing or healthcare estates with large asset registersnot Markforged Eiger
  • Organisations that must evidence a maintenance regime to a regulatornot Markforged Eiger
  • Operations replacing an ageing enterprise CMMS rather than papernot Markforged Eiger
  • Estates needing maintenance integrated with ERP and financenot Markforged Eiger

Markforged Eiger

  • A tooling department printing carbon fibre reinforced jigs and fixtures strong enough to replace machined aluminiumnot Maintenance Connection
  • A defence contractor needing air-gapped print preparation because part geometry cannot leave the site, which requires Eiger Offlinenot Maintenance Connection
  • A manufacturing engineering group running several Markforged machines across sites from one queue and part librarynot Maintenance Connection
  • A maintenance team producing reinforced replacement brackets on demand rather than holding sparesnot Maintenance Connection

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Maintenance Connection

  • Implementation is a project measured in months, and the cost of that work frequently exceeds the first year of licensing
  • Pricing is entirely quote-based with no published entry point, so early comparison is impossible
  • The interface reflects its age and is a common objection from technicians used to consumer-grade mobile apps
  • Overpowered for single-site operations, where the configuration burden buys capability that will not be used
  • Accruent sells a broad portfolio, so the buying process involves more product than a maintenance team asked for

Markforged Eiger

  • Eiger only drives Markforged printers, so the free software is a lock-in mechanism; the moment you want a different machine none of your prepared parts or fibre routing transfers.
  • The standard product is cloud only, meaning part geometry is uploaded to a vendor service, which is unacceptable for many defence and aerospace sites and forces them onto the paid Eiger Offline subscription per machine.
  • Eiger Offline pricing is not published and is charged per machine, so a shop with several printers pays repeatedly for software the cloud users receive free.
  • Slicing control is deliberately simplified compared with open slicers, and experienced operators regularly find they cannot reach a parameter they want without contacting support.
  • Markforged has been through financial pressure and consolidation in the additive sector, and because the software is inseparable from the hardware, a change of ownership or product line pruning would strand the fleet rather than just the tool.

Pricing, plan by plan

Maintenance Connection

On request
  • Maintenance Connection$undefined/year
    • Work and asset management
    • Multi-site
    • Inventory

Markforged Eiger

Free
  • Eiger Basic$undefined/year
    • Included at no additional charge with every Markforged printer
    • No per-user or per-printer software fee
    • Cloud print preparation and fleet management
  • Eiger Offline$undefined/year
    • Air-gapped installation for secure and classified environments
    • Sold per machine on subscription
    • Quarterly feature and material updates

Which should you pick?

Choose Maintenance Connection if

  • You need deep asset hierarchies.
  • You work on Web, iOS, Android.
  • You also want labour and cost tracking.
Maintenance Connection review

Choose Markforged Eiger if

  • You need continuous fibre routing.
  • You want to start without paying.
  • You work on Web, Windows, macOS, Cloud.
  • You also want cloud slicing.
Markforged Eiger review

Questions people ask

Is Maintenance Connection or Markforged Eiger better?
Neither clearly leads. Maintenance Connection starts at On request and Markforged Eiger at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Maintenance Connection or Markforged Eiger?
Markforged Eiger has a free tier; the other does not. Paid plans start at On request for Maintenance Connection and Free for Markforged Eiger.
Does Maintenance Connection or Markforged Eiger run on more platforms?
Maintenance Connection runs on Web, iOS, Android. Markforged Eiger runs on Web, Windows, macOS, Cloud.
Can I use Markforged Eiger for free?
Yes. Markforged Eiger has a free tier, so you can try it without paying. Maintenance Connection starts at On request.
What is Maintenance Connection best used for?
Maintenance Connection is most often used for multi-site manufacturing or healthcare estates with large asset registers, organisations that must evidence a maintenance regime to a regulator, operations replacing an ageing enterprise cmms rather than paper, estates needing maintenance integrated with erp and finance. Of those, multi-site manufacturing or healthcare estates with large asset registers and organisations that must evidence a maintenance regime to a regulator are not what Markforged Eiger is typically brought in for.
What can Maintenance Connection do that Markforged Eiger cannot?
Maintenance Connection covers Deep asset hierarchies, Labour and cost tracking, Multi-storeroom inventory, Preventive and predictive. Markforged Eiger covers Continuous fibre routing, Cloud slicing, Fleet management, Part library.

Answered from the vendors’ own pages

Maintenance Connection: Who is Maintenance Connection for?

Multi-site organisations with large asset registers and formal maintenance governance. Below that scale, the configuration effort is not repaid.

Markforged Eiger: How much does Eiger cost?

Nothing, if you own a Markforged printer. It is included with every machine with no per-user or per-printer software fee. Eiger Offline is a separate paid per-machine subscription.

Maintenance Connection: What does it cost?

Not published. It is quoted, and implementation is a separate line that often exceeds first-year licensing.

Markforged Eiger: Can I use Eiger with a non-Markforged printer?

No. It only prepares and drives Markforged machines.

Maintenance Connection: How does it differ from MaintainX?

Almost entirely. This is an enterprise system configured to enforce an existing process; MaintainX is a mobile app a team adopts in a day. They rarely appear on the same shortlist honestly.

Markforged Eiger: Is my part geometry uploaded to the cloud?

Yes, in the standard product. Sites that cannot allow that need Eiger Offline.

Maintenance Connection: Is it good for regulated industries?

That is its strongest case. Audit trails, evidence of preventive regimes and multi-site consistency are what it is built to produce.

Markforged Eiger: Where is the actual cost then?

In the printers and the proprietary filament and continuous fibre spools, which are the recurring spend.

Maintenance Connection: What is the biggest risk in adopting it?

Under-resourcing implementation. A partially configured enterprise CMMS is worse than a well-run simple one, and this is the most common way these projects disappoint.

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