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Manufacturing · head to head

MachineMetrics vs Markforged Eiger

MachineMetrics logo

MachineMetrics

Manufacturing

Collect, monitor, analyze and drive action with machine data

From
On request
Rated
-
Full reviewWebsite
Markforged Eiger logo

Markforged Eiger

Manufacturing

Free cloud print preparation for Markforged printers, because the money is in the hardware

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Markforged Eiger has a free tier, so it costs nothing to try first.
  • Each has a real cost: MachineMetrics no specific pricing published; vendor uses volume-based subscription model requiring sales contact; Markforged Eiger eiger only drives Markforged printers, so the free software is a lock-in mechanism; the moment you want a different machine none of your prepared parts or fibre routing transfers.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which MachineMetrics and Markforged Eiger actually diverge.

Attributes where MachineMetrics and Markforged Eiger differ
AttributeMachineMetricsMarkforged Eiger
Starting priceOn requestFree
Free tierNoYes
PlatformsWebWeb, Windows, macOS, Cloud

Identical on both: pricing model (quote), user rating (Not yet rated), category (Manufacturing).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MachineMetrics

Nothing recorded that Markforged Eiger does not also cover.

Only in Markforged Eiger

  • Continuous fibre routing
  • Cloud slicing
  • Fleet management
  • Part library
  • Material tracking
  • Simulation add-on
  • Eiger Offline
  • Access control

What people use each for

The jobs each tool is most often brought in to do.

MachineMetrics

  • Tracking real-time machine performance and outputnot Markforged Eiger
  • Identifying and analyzing production downtime causesnot Markforged Eiger
  • Detecting equipment issues before failures happennot Markforged Eiger
  • Managing job scheduling with drag-and-drop toolsnot Markforged Eiger
  • Syncing shop floor data to ERP automaticallynot Markforged Eiger

Markforged Eiger

  • A tooling department printing carbon fibre reinforced jigs and fixtures strong enough to replace machined aluminiumnot MachineMetrics
  • A defence contractor needing air-gapped print preparation because part geometry cannot leave the site, which requires Eiger Offlinenot MachineMetrics
  • A manufacturing engineering group running several Markforged machines across sites from one queue and part librarynot MachineMetrics
  • A maintenance team producing reinforced replacement brackets on demand rather than holding sparesnot MachineMetrics

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MachineMetrics

  • No specific pricing published; vendor uses volume-based subscription model requiring sales contact
  • Costs scale with number of connected machines; exact rates not disclosed publicly
  • Customers must book demo or request quote to receive pricing

Markforged Eiger

  • Eiger only drives Markforged printers, so the free software is a lock-in mechanism; the moment you want a different machine none of your prepared parts or fibre routing transfers.
  • The standard product is cloud only, meaning part geometry is uploaded to a vendor service, which is unacceptable for many defence and aerospace sites and forces them onto the paid Eiger Offline subscription per machine.
  • Eiger Offline pricing is not published and is charged per machine, so a shop with several printers pays repeatedly for software the cloud users receive free.
  • Slicing control is deliberately simplified compared with open slicers, and experienced operators regularly find they cannot reach a parameter they want without contacting support.
  • Markforged has been through financial pressure and consolidation in the additive sector, and because the software is inseparable from the hardware, a change of ownership or product line pruning would strand the fleet rather than just the tool.

Pricing, plan by plan

MachineMetrics

On request

No published plan breakdown. See the MachineMetrics review.

Markforged Eiger

Free
  • Eiger Basic$undefined/year
    • Included at no additional charge with every Markforged printer
    • No per-user or per-printer software fee
    • Cloud print preparation and fleet management
  • Eiger Offline$undefined/year
    • Air-gapped installation for secure and classified environments
    • Sold per machine on subscription
    • Quarterly feature and material updates

Which should you pick?

Choose MachineMetrics if

Nothing in the data separates MachineMetrics from Markforged Eiger on the points above - pick on price and on how each one feels to use.

MachineMetrics review

Choose Markforged Eiger if

  • You need continuous fibre routing.
  • You want to start without paying.
  • You work on Web, Windows, macOS, Cloud.
  • You also want cloud slicing.
Markforged Eiger review

Questions people ask

Is MachineMetrics or Markforged Eiger better?
Neither clearly leads. MachineMetrics starts at On request and Markforged Eiger at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MachineMetrics or Markforged Eiger?
Markforged Eiger has a free tier; the other does not. Paid plans start at On request for MachineMetrics and Free for Markforged Eiger.
Does MachineMetrics or Markforged Eiger run on more platforms?
MachineMetrics runs on Web. Markforged Eiger runs on Web, Windows, macOS, Cloud.
Can I use Markforged Eiger for free?
Yes. Markforged Eiger has a free tier, so you can try it without paying. MachineMetrics starts at On request.
What is MachineMetrics best used for?
MachineMetrics is most often used for tracking real-time machine performance and output, identifying and analyzing production downtime causes, detecting equipment issues before failures happen, managing job scheduling with drag-and-drop tools. Of those, tracking real-time machine performance and output and identifying and analyzing production downtime causes are not what Markforged Eiger is typically brought in for.
What can MachineMetrics do that Markforged Eiger cannot?
Markforged Eiger covers Continuous fibre routing, Cloud slicing, Fleet management, Part library.

Answered from the vendors’ own pages

MachineMetrics: How much does MachineMetrics cost?

MachineMetrics does not publish specific pricing rates on its website. The company uses a volume-based subscription model where the more machines you connect, the less it costs per machine. Exact pricing requires contacting the company for a custom quote or booking a demo.

Source
Markforged Eiger: How much does Eiger cost?

Nothing, if you own a Markforged printer. It is included with every machine with no per-user or per-printer software fee. Eiger Offline is a separate paid per-machine subscription.

MachineMetrics: What are MachineMetrics' pricing tiers?

MachineMetrics offers three tiers: Core Platform for entry-level machine connectivity, Intelligent MES for mid-tier with ERP integration, and Enterprise for multi-site support with business intelligence. Exact pricing is based on machine count and requires a quote.

Source
Markforged Eiger: Can I use Eiger with a non-Markforged printer?

No. It only prepares and drives Markforged machines.

MachineMetrics: What support is included with MachineMetrics plans?

All MachineMetrics plans include customer support with unlimited remote assistance and training, regardless of tier selection.

Source
Markforged Eiger: Is my part geometry uploaded to the cloud?

Yes, in the standard product. Sites that cannot allow that need Eiger Offline.

Markforged Eiger: Where is the actual cost then?

In the printers and the proprietary filament and continuous fibre spools, which are the recurring spend.

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