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Software · head to head

Insightly vs Capsule

Insightly logo

Insightly

Software

CRM & project management for any business

From
Free
Rated
-
Full reviewWebsite
Capsule logo

Capsule

Software

Visual CRM for small teams

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Only Insightly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Insightly record counts are capped by plan, at 100,000 on Plus and 500,000 on Enterprise, so the database size decides the tier; Capsule the free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • They diverge on capability: Insightly covers Project management, Capsule covers Email sync.

Where they differ

Only the attributes on which Insightly and Capsule actually diverge.

Attributes where Insightly and Capsule differ
AttributeInsightlyCapsule
Starting priceFree$19/month
Free tierYesNo
Founded20102008

Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Insightly

  • Project management
  • Email integration
  • Reporting
  • Mobile app
  • Mailchimp
  • Google Drive
  • DocuSign
  • SOC2

Only in Capsule

  • Email sync
  • Activity timeline
  • Google Apps
  • English language support

Both cover

  • Contact management
  • Deal tracking
  • Task management
  • Slack
  • Zapier
  • GDPR
  • Cloud deployment
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Insightly

  • CRM with project delivery tracking after the salenot Capsule
  • Managing leads, opportunities and customer projects in one record setnot Capsule

Capsule

  • Simple contact and pipeline CRM for a small teamnot Insightly
  • Tracking deals and follow-up tasksnot Insightly
  • Linking emails and notes to contact recordsnot Insightly
  • Multiple sales pipelines on the paid tiersnot Insightly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Insightly

  • Record counts are capped by plan, at 100,000 on Plus and 500,000 on Enterprise, so the database size decides the tier
  • Workflow automation requires the Professional plan at $49 per user per month
  • AI Copilot is metered by query, at 75 on Plus and 100 on Professional
  • Mass email is capped daily, at 2,500 on Plus and 10,000 on Enterprise
  • CRM, Marketing and Service are sold as three separate products, and Marketing is priced per account by prospect count starting at $99 for 2,000
  • Sandboxes and audit logging are Enterprise only at $99 per user per month

Capsule

  • The free plan is capped at 2 users, 250 contacts, 5 custom fields and a single pipeline
  • Contact ceilings gate every tier, from 30,000 on Starter to 120,000 on Advanced
  • Per-user prices are not shown as figures on the pricing page, only as tier names
  • Ultimate is quote-only

Pricing, plan by plan

Insightly

Free
  • FreeFree
    • Up to 2 users
    • Contact management
  • Plus$29/month
    • Everything in Free
    • CRM features
    • Project management
  • Professional$59/month
    • Everything in Plus
    • Advanced reporting
    • Custom fields

Capsule

$19/month
  • Starter$19/month
    • Contact management
    • Task tracking
  • Professional$39/month
    • Everything in Starter
    • Pipeline management
    • Reporting
  • Enterprise$99/month
    • Everything in Professional
    • Custom fields
    • API access

Which should you pick?

Choose Insightly if

  • You need project management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want email integration.
Insightly review

Choose Capsule if

  • You need email sync.
  • You work on Web, Ios, Android.
  • You also want activity timeline.
Capsule review

Questions people ask

Is Insightly or Capsule better?
Neither clearly leads. Insightly starts at Free and Capsule at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Insightly or Capsule?
Insightly has a free tier; the other does not. Paid plans start at Free for Insightly and $19/month for Capsule.
Does Insightly or Capsule run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Insightly for free?
Yes. Insightly has a free tier, so you can try it without paying. Capsule starts at $19/month.
What is Insightly best used for?
Insightly is most often used for crm with project delivery tracking after the sale, managing leads, opportunities and customer projects in one record set. Of those, crm with project delivery tracking after the sale and managing leads, opportunities and customer projects in one record set are not what Capsule is typically brought in for.
What can Insightly do that Capsule cannot?
Insightly covers Project management, Email integration, Reporting, Mobile app. Capsule covers Email sync, Activity timeline, Google Apps, English language support. Both handle Contact management, Deal tracking, Task management, Slack.
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Related pages

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