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Software · head to head

Fathom vs Fresha

Fathom logo

Fathom

Software

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite
Fresha logo

Fresha

Software

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing; Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • They diverge on capability: Fathom covers Auto-recording, Fresha covers Online booking.

Where they differ

Only the attributes on which Fathom and Fresha actually diverge.

Attributes where Fathom and Fresha differ
AttributeFathomFresha
Pricing modelUnknownfree
PlatformsWeb, Zoom, Google Meet, Microsoft TeamsWeb, Ios, Android
Founded20202015

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Salesforce

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Fresha
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Fresha

Fresha

  • Running appointment booking and point of sale for salons and spasnot Fathom
  • Attracting new clients through the Fresha consumer marketplacenot Fathom
  • Sending appointment reminders and marketing campaigns to clientsnot Fathom

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Pricing, plan by plan

Fathom

Free

No published plan breakdown. See the Fathom review.

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Which should you pick?

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Questions people ask

Is Fathom or Fresha better?
Neither clearly leads. Fathom starts at Free and Fresha at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fathom or Fresha?
Fathom starts at Free and Fresha at Free.
Does Fathom or Fresha run on more platforms?
Fathom runs on Web, Zoom, Google Meet, Microsoft Teams. Fresha runs on Web, Ios, Android.
Can I use Fathom for free?
Both have a free tier, so you can try either at no cost before committing.
What is Fathom best used for?
Fathom is most often used for ai-powered meeting transcription and automatic note-taking for sales teams and professionals, meeting analysis with ai scorecards and action item generation that syncs to crms. Of those, ai-powered meeting transcription and automatic note-taking for sales teams and professionals and meeting analysis with ai scorecards and action item generation that syncs to crms are not what Fresha is typically brought in for.
What can Fathom do that Fresha cannot?
Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Fresha covers Online booking, Appointment management, Client database, Point of sale. Both handle Web support.
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