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Scheduling & Booking · head to head

Acuity Scheduling vs Fathom

Acuity Scheduling logo

Acuity Scheduling

Scheduling & Booking

Scheduling made simple

From
$16/month
Rated
-
Full reviewWebsite
Fathom logo

Fathom

AI Tools

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Fathom has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acuity Scheduling starter tier limited to 1 calendar only; Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • They diverge on capability: Acuity Scheduling covers Online booking, Fathom covers Auto-recording.

Where they differ

Only the attributes on which Acuity Scheduling and Fathom actually diverge.

Attributes where Acuity Scheduling and Fathom differ
AttributeAcuity SchedulingFathom
Starting price$16/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWebWeb, Zoom, Google Meet, Microsoft Teams
CategoryScheduling & BookingAI Tools
Founded20032020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acuity Scheduling

  • Online booking
  • Appointment types
  • Calendar sync
  • Payment processing
  • Email reminders
  • Client self-scheduling
  • Packages & memberships
  • Timezone detection

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Google Meet
  • HubSpot
  • Salesforce
  • Web support

Both cover

  • Zoom

What people use each for

The jobs each tool is most often brought in to do.

Acuity Scheduling

  • Client self-scheduling with automated time zone conversionnot Fathom
  • HIPAA-compliant scheduling for healthcare practitionersnot Fathom
  • Multi-location scheduling with multiple staff membersnot Fathom
  • Membership, package sales, and gift certificate managementnot Fathom

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot Acuity Scheduling
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot Acuity Scheduling

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acuity Scheduling

  • Starter tier limited to 1 calendar only
  • SMS/text reminders, memberships, and gift certificates require Standard or Premium tier
  • HIPAA compliance (BAA signature) exclusive to Premium tier at $49/month
  • Custom API and CSS access, and Acuity branding removal require Premium tier

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

Acuity Scheduling

$16/month

No published plan breakdown. See the Acuity Scheduling review.

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose Acuity Scheduling if

  • You need online booking.
  • You also want appointment types.
Acuity Scheduling review

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Questions people ask

Is Acuity Scheduling or Fathom better?
Neither clearly leads. Acuity Scheduling starts at $16/month and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acuity Scheduling or Fathom?
Fathom has a free tier; the other does not. Paid plans start at $16/month for Acuity Scheduling and Free for Fathom.
Does Acuity Scheduling or Fathom run on more platforms?
Acuity Scheduling runs on Web. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use Fathom for free?
Yes. Fathom has a free tier, so you can try it without paying. Acuity Scheduling starts at $16/month.
What is Acuity Scheduling best used for?
Acuity Scheduling is most often used for client self-scheduling with automated time zone conversion, hipaa-compliant scheduling for healthcare practitioners, multi-location scheduling with multiple staff members, membership, package sales, and gift certificate management. Of those, client self-scheduling with automated time zone conversion and hipaa-compliant scheduling for healthcare practitioners are not what Fathom is typically brought in for.
What can Acuity Scheduling do that Fathom cannot?
Acuity Scheduling covers Online booking, Appointment types, Calendar sync, Payment processing. Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips. Both handle Zoom.
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Related pages

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