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Fresha vs Pi

Fresha logo

Fresha

Software

Free salon and spa software

From
Free
Rated
-
Full reviewWebsite
Pi logo

Pi

Software

Personal AI by Inflection

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Fresha fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client; Pi inflection AI's own homepage (2024 archive) pivoted its headline positioning to enterprise AI licensing rather than the consumer Pi assistant, with no consumer pricing or plans published on the corporate site
  • They diverge on capability: Fresha covers Online booking, Pi covers Conversational AI.

Where they differ

Only the attributes on which Fresha and Pi actually diverge.

Attributes where Fresha and Pi differ
AttributeFreshaPi
Founded20152022

Identical on both: starting price (Free), pricing model (free), free tier (Yes), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Fresha

  • Online booking
  • Appointment management
  • Client database
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Marketing tools
  • Reports & analytics

Only in Pi

  • Conversational AI
  • Voice mode
  • Empathetic responses
  • Multi-platform
  • Mobile apps
  • Web interface
  • Ios support
  • Android support

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Fresha

  • Running appointment booking and point of sale for salons and spasnot Pi
  • Attracting new clients through the Fresha consumer marketplacenot Pi
  • Sending appointment reminders and marketing campaigns to clientsnot Pi

Pi

  • ai tools managementnot Fresha
  • Workflow automationnot Fresha
  • Reportingnot Fresha

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Fresha

  • Fresha charges a 50 percent one time commission on each new client booked through its marketplace, subject to a minimum fee per client
  • Online card payments carry a 4.90 percent plus fixed fee per transaction charge on top of the subscription
  • Only 20 SMS or WhatsApp notifications and 50 marketing emails are free each month; everything beyond that is billed per message
  • Team and Enterprise plans are quoted as custom rates with no published figure
  • Add ons such as Team Connect and Insights are billed per team member per month on top of the plan
  • Enterprise pricing applies to businesses with 20 or more team members

Pi

  • Inflection AI's own homepage (2024 archive) pivoted its headline positioning to enterprise AI licensing rather than the consumer Pi assistant, with no consumer pricing or plans published on the corporate site
  • Requires iOS 16 or later, per the App Store listing

Pricing, plan by plan

Fresha

Free
  • FreeFree
    • Unlimited appointments
    • Unlimited staff
    • Online booking
  • Payments (Add-on)$2.19/transaction
    • Card payments
    • Contactless payments
    • Online payments
  • Marketing (Add-on)$0.01/message
    • Email campaigns
    • SMS marketing
    • Automated messages

Pi

Free
  • FreeFree
    • Unlimited conversations
    • Voice mode
    • All platforms

Which should you pick?

Choose Fresha if

  • You need online booking.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want appointment management.
Fresha review

Choose Pi if

  • You need conversational ai.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want voice mode.
Pi review

Questions people ask

Is Fresha or Pi better?
Neither clearly leads. Fresha starts at Free and Pi at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Fresha or Pi?
Fresha starts at Free and Pi at Free.
Does Fresha or Pi run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Fresha for free?
Both have a free tier, so you can try either at no cost before committing.
What is Fresha best used for?
Fresha is most often used for running appointment booking and point of sale for salons and spas, attracting new clients through the fresha consumer marketplace, sending appointment reminders and marketing campaigns to clients. Of those, running appointment booking and point of sale for salons and spas and attracting new clients through the fresha consumer marketplace are not what Pi is typically brought in for.
What can Fresha do that Pi cannot?
Fresha covers Online booking, Appointment management, Client database, Point of sale. Pi covers Conversational AI, Voice mode, Empathetic responses, Multi-platform. Both handle Web support.
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