Inventory · head to head
DEAR Inventory vs Rootstock

DEAR Inventory
Inventory
Complete inventory and order management system
- From
- On request
- Rated
- -

Rootstock
ERP
Manufacturing ERP built natively on the Salesforce platform
- From
- On request
- Rated
- -
The short version
- Each has a real cost: DEAR Inventory starting price of $349/month is high for small businesses; Rootstock every Rootstock user also needs a paid Salesforce platform licence, so the true cost is two subscriptions stacked; third-party estimates put a fully loaded seat around 200 to 500 US dollars per user per month, which is far above the Rootstock line item alone.
- They diverge on capability: DEAR Inventory covers Manufacturing, Rootstock covers Native Salesforce architecture.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which DEAR Inventory and Rootstock actually diverge.
| Attribute | DEAR Inventory | Rootstock |
|---|---|---|
| Pricing model | subscription | quote |
| Platforms | Web, Mobile app, Cloud-based | Web, Salesforce Platform, iOS, Android |
| Category | Inventory | ERP |
| Founded | 2013 | Unknown |
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in DEAR Inventory
- Manufacturing
- Purchase orders
- Sales orders
- Accounting
- Xero
- QuickBooks
- Shopify
- Amazon
Only in Rootstock
- Native Salesforce architecture
- Production and work orders
- Materials and MRP
- Order to cash
- Project accounting
- Financials
- Quality and compliance
- Salesforce reporting and Flow
Both cover
- Inventory management
What people use each for
The jobs each tool is most often brought in to do.
DEAR Inventory
- Inventory management and trackingnot Rootstock
- E-commerce integration and synchronizationnot Rootstock
- Multi-channel order managementnot Rootstock
- Stock and supply chain managementnot Rootstock
Rootstock
- A discrete manufacturer already running Salesforce Sales Cloud that wants configured quotes to become works orders without an integration layer between two systemsnot DEAR Inventory
- An engineer-to-order equipment maker that needs project cost tracking and CRM opportunity data in one database for margin reportingnot DEAR Inventory
- A medical device supplier that needs lot and serial traceability under the same security and audit model as its customer recordsnot DEAR Inventory
- A manufacturer replacing an on-premise ERP whose IT team wants to stop maintaining servers and standardise administration on a platform it already supportsnot DEAR Inventory
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
DEAR Inventory
- Starting price of $349/month is high for small businesses
- Base plan limited to 6 integrations; additional integrations require separate purchase
- No published details on integration add-on costs
- Redirects to Cin7.com, indicating product has been acquired or rebranded
Rootstock
- Every Rootstock user also needs a paid Salesforce platform licence, so the true cost is two subscriptions stacked; third-party estimates put a fully loaded seat around 200 to 500 US dollars per user per month, which is far above the Rootstock line item alone.
- Rootstock publishes no pricing whatsoever, so budget-setting depends on reseller and analyst figures rather than vendor rates, and there is no public benchmark to test a quote against.
- Building on Salesforce means inheriting Salesforce governor limits and API constraints, which surface as batch size and data volume ceilings in high-transaction manufacturing that a purpose-built ERP would not hit.
- Your ERP is now hostage to another vendors commercial decisions: Salesforce list price rises, edition changes or licence policy shifts flow straight into your ERP running cost with no alternative supplier.
- Implementation is a serious project, commonly quoted in the tens to hundreds of thousands of dollars and measured in months, and the partner pool that genuinely knows both manufacturing and Salesforce-native ERP is small, which lengthens timelines and raises day rates.
Pricing, plan by plan
DEAR Inventory
On request- Standard$249/month
- Core features
- 5 users
- Standard support
- Professional$449/month
- Advanced manufacturing
- 10 users
- Priority support
- Enterprise$849/month
- Full features
- Unlimited users
- Dedicated support
Rootstock
On request- Rootstock Cloud ERP$undefined/year
- Manufacturing, inventory and supply chain modules
- Runs as a managed package on the Salesforce Platform
- Salesforce platform licences purchased separately for every user
Which should you pick?
Choose DEAR Inventory if
- You need manufacturing.
- You work on Web, Mobile app, Cloud-based.
- You also want purchase orders.
Choose Rootstock if
- You need native salesforce architecture.
- You work on Web, Salesforce Platform, iOS, Android.
- You also want production and work orders.
Questions people ask
- Is DEAR Inventory or Rootstock better?
- Neither clearly leads. DEAR Inventory starts at On request and Rootstock at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, DEAR Inventory or Rootstock?
- DEAR Inventory starts at On request and Rootstock at On request.
- Does DEAR Inventory or Rootstock run on more platforms?
- DEAR Inventory runs on Web, Mobile app, Cloud-based. Rootstock runs on Web, Salesforce Platform, iOS, Android.
- What is DEAR Inventory best used for?
- DEAR Inventory is most often used for inventory management and tracking, e-commerce integration and synchronization, multi-channel order management, stock and supply chain management. Of those, inventory management and tracking and e-commerce integration and synchronization are not what Rootstock is typically brought in for.
- What can DEAR Inventory do that Rootstock cannot?
- DEAR Inventory covers Manufacturing, Purchase orders, Sales orders, Accounting. Rootstock covers Native Salesforce architecture, Production and work orders, Materials and MRP, Order to cash. Both handle Inventory management.
Answered from the vendors’ own pages
DEAR Inventory: How much does DEAR Inventory cost?
DEAR Inventory (now Cin7) pricing starts at $349 per month for plans that accommodate up to 6 e-commerce and app integrations. Additional integrations are available for purchase.
SourceRootstock: Do I need Salesforce to run Rootstock?
Yes, and it is not optional. Rootstock is a managed package on the Salesforce Platform and every user requires a Salesforce licence in addition to the Rootstock subscription.
DEAR Inventory: Is there a free trial for DEAR Inventory?
Yes, Cin7 (formerly DEAR Inventory) offers a free trial option. Contact the vendor directly or visit their website to start a free trial.
SourceRootstock: What does Rootstock actually cost?
Rootstock does not publish rates. Third-party estimates put the ERP subscription at roughly 150 to 300 US dollars per user per month before Salesforce licences, with implementation quoted separately.
DEAR Inventory: What integrations does DEAR Inventory support?
DEAR Inventory base plans include up to 6 e-commerce and app integrations. Additional integrations beyond the base 6 are available but require separate purchase.
SourceRootstock: Is it suitable for process manufacturing?
It is built for discrete manufacturing. Recipe and batch-driven process manufacturers are a poor fit and should look elsewhere.
DEAR Inventory: Is DEAR Inventory still available?
DEAR Inventory has been rebranded as Cin7. The Cin7 platform continues to provide inventory management with e-commerce integrations at $349/month starting price.
SourceRootstock: Has Rootstock been acquired?
No. Rootstock remains independent and was itself the acquirer, buying Salesforce-native applications firm Ascent Solutions in March 2026.
Related pages
More on DEAR Inventory
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