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Business Intelligence · head to head

Chartio vs Segment

Chartio logo

Chartio

Business Intelligence

Cloud-based data exploration (discontinued)

From
On request
Rated
-
Full reviewWebsite
Segment logo

Segment

Technology

Customer data platform that unifies your data

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Segment has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chartio product was discontinued and sunset on March 1, 2022 after company acquisition by Atlassian; Segment pricing is not transparent; requires sales contact for quotes
  • They diverge on capability: Chartio covers Visual Query Builder, Segment covers Data collection.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Chartio and Segment actually diverge.

Attributes where Chartio and Segment differ
AttributeChartioSegment
Starting priceOn requestFree
Free tierNoYes
PlatformsWebWeb, API
CategoryBusiness IntelligenceTechnology
Founded20102011

Identical on both: pricing model (Unknown), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chartio

  • Visual Query Builder
  • Interactive Dashboards
  • Data Blending
  • Collaboration
  • Embedding
  • PostgreSQL
  • MySQL
  • Redshift

Only in Segment

  • Data collection
  • Data routing
  • Data warehouse
  • Identity resolution
  • Protocols
  • Privacy portal
  • Functions
  • Replay

Both cover

  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Chartio

  • Drag and drop chart building over SQL databasesnot Segment
  • Shared business dashboards for non-technical teamsnot Segment
  • Exploring warehouse data without writing SQLnot Segment

Segment

  • Customer data unificationnot Chartio
  • Marketing attributionnot Chartio
  • Product analyticsnot Chartio
  • Data governancenot Chartio
  • Personalizationnot Chartio

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chartio

  • Product was discontinued and sunset on March 1, 2022 after company acquisition by Atlassian
  • No current pricing available as service no longer operates
  • Users were migrated to alternative Atlassian solutions

Segment

  • Pricing is not transparent; requires sales contact for quotes
  • No lower-tier option for small businesses without contacting sales
  • Custom pricing can be expensive for mid-market companies
  • Now owned by Twilio, which affects long-term independence and focus

Pricing, plan by plan

Chartio

On request
  • DiscontinuedFree
    • Service ended March 2022

Segment

Free

No published plan breakdown. See the Segment review.

Which should you pick?

Choose Chartio if

  • You need visual query builder.
  • You also want interactive dashboards.
Chartio review

Choose Segment if

  • You need data collection.
  • You want to start without paying.
  • You work on Web, API.
  • You also want data routing.
Segment review

Questions people ask

Is Chartio or Segment better?
Neither clearly leads. Chartio starts at On request and Segment at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chartio or Segment?
Segment has a free tier; the other does not. Paid plans start at On request for Chartio and Free for Segment.
Does Chartio or Segment run on more platforms?
Chartio runs on Web. Segment runs on Web, API.
Can I use Segment for free?
Yes. Segment has a free tier, so you can try it without paying. Chartio starts at On request.
What is Chartio best used for?
Chartio is most often used for drag and drop chart building over sql databases, shared business dashboards for non-technical teams, exploring warehouse data without writing sql. Of those, drag and drop chart building over sql databases and shared business dashboards for non-technical teams are not what Segment is typically brought in for.
What can Chartio do that Segment cannot?
Chartio covers Visual Query Builder, Interactive Dashboards, Data Blending, Collaboration. Segment covers Data collection, Data routing, Data warehouse, Identity resolution. Both handle Salesforce.

Answered from the vendors’ own pages

Chartio: Is Chartio still available?

No, Chartio was discontinued on March 1, 2022. The product was acquired by Atlassian and the service was shut down. Users were offered migration to alternative solutions.

Source
Segment: Does Segment have a free plan?

Segment uses a freemium model with 10K users included free. Additional users require paid plans based on monthly active users (MTUs), calculated as monthly active users plus anonymous visitors per month.

Source
Chartio: What should I use instead of Chartio after its discontinuation?

Atlassian, which acquired Chartio, recommends users migrate to other data visualization and business intelligence tools within the Atlassian ecosystem or compatible alternatives.

Source
Segment: What is Segment's pricing based on?

Segment pricing is based on monthly active users (MTU), which equals your monthly active users plus anonymous visitors. Pricing is customized; contact sales for specific quotes.

Source
Chartio: Can I still access Chartio's pricing information?

No, historical pricing is not relevant as Chartio ceased operations in March 2022. Any archived pricing information would not reflect current market options.

Source
Segment: What is the difference between Customer Data Pipeline and Customer Data Platform?

Pipeline (Business) focuses on data collection and delivery to 700+ destinations. CDP includes Pipeline plus Unify for unified profiles and Engage for audience orchestration with AI capabilities.

Source
Segment: How many integrations does Segment have?

Segment connects to over 700 destinations, allowing data to be sent to analytics platforms, data warehouses, CRMs, and other business tools.

Source
Segment: Does Segment have SSO and HIPAA compliance?

Yes. Both Pipeline and CDP tiers offer multi-factor authentication, single sign-on (SSO), and HIPAA eligibility for healthcare organizations.

Source
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