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Business Intelligence · head to head

Chartio vs Lucidchart

Chartio logo

Chartio

Business Intelligence

Cloud-based data exploration (discontinued)

From
On request
Rated
-
Lucidchart logo

Lucidchart

Technology

Intelligent diagramming for every team

From
Free
Rated
-

The short version

  • Only Lucidchart has a free tier, so it costs nothing to try first.
  • Each has a real cost: Chartio product was discontinued and sunset on March 1, 2022 after company acquisition by Atlassian; Lucidchart interface can overwhelm new users due to extensive features and customization options
  • They diverge on capability: Chartio covers Visual Query Builder, Lucidchart covers Flowcharts & diagrams.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Chartio and Lucidchart actually diverge.

Attributes where Chartio and Lucidchart differ
AttributeChartioLucidchart
Starting priceOn requestFree
Free tierNoYes
PlatformsWebWeb, Desktop, macOS, Windows
CategoryBusiness IntelligenceTechnology

Identical on both: pricing model (Unknown), user rating (Not yet rated), founded (2010).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Chartio

  • Visual Query Builder
  • Interactive Dashboards
  • Data Blending
  • Collaboration
  • Embedding
  • PostgreSQL
  • MySQL
  • Redshift

Only in Lucidchart

  • Flowcharts & diagrams
  • Process mapping
  • Mind maps
  • Wireframes & mockups
  • Network diagrams
  • Data visualization
  • Real-time collaboration
  • Presentation mode

Both cover

  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Chartio

  • Drag and drop chart building over SQL databasesnot Lucidchart
  • Shared business dashboards for non-technical teamsnot Lucidchart
  • Exploring warehouse data without writing SQLnot Lucidchart

Lucidchart

  • Process documentationnot Chartio
  • System architecturenot Chartio
  • Workflow designnot Chartio
  • Brainstormingnot Chartio
  • Technical documentationnot Chartio

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Chartio

  • Product was discontinued and sunset on March 1, 2022 after company acquisition by Atlassian
  • No current pricing available as service no longer operates
  • Users were migrated to alternative Atlassian solutions

Lucidchart

  • Interface can overwhelm new users due to extensive features and customization options
  • Drag-and-drop canvas can feel clunky compared to modern whiteboard tools like Miro

Pricing, plan by plan

Chartio

On request
  • DiscontinuedFree
    • Service ended March 2022

Lucidchart

Free
  • FreeFree
    • 3 documents
    • 60 shapes
    • Basic templates
  • Individual$7.95/month
    • Unlimited documents
    • Advanced templates
    • Cloud storage
  • Team$9/editor/month
    • Real-time collaboration
    • Team management
    • All integrations
  • Enterprise$undefined/custom
    • Advanced security
    • SSO
    • Dedicated support

Which should you pick?

Choose Chartio if

  • You need visual query builder.
  • You also want interactive dashboards.

Choose Lucidchart if

  • You need flowcharts & diagrams.
  • You want to start without paying.
  • You work on Web, Desktop, macOS, Windows.
  • You also want process mapping.

Questions people ask

Is Chartio or Lucidchart better?
Neither clearly leads. Chartio starts at On request and Lucidchart at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Chartio or Lucidchart?
Lucidchart has a free tier; the other does not. Paid plans start at On request for Chartio and Free for Lucidchart.
Does Chartio or Lucidchart run on more platforms?
Chartio runs on Web. Lucidchart runs on Web, Desktop, macOS, Windows.
Can I use Lucidchart for free?
Yes. Lucidchart has a free tier, so you can try it without paying. Chartio starts at On request.
What is Chartio best used for?
Chartio is most often used for drag and drop chart building over sql databases, shared business dashboards for non-technical teams, exploring warehouse data without writing sql. Of those, drag and drop chart building over sql databases and shared business dashboards for non-technical teams are not what Lucidchart is typically brought in for.
What can Chartio do that Lucidchart cannot?
Chartio covers Visual Query Builder, Interactive Dashboards, Data Blending, Collaboration. Lucidchart covers Flowcharts & diagrams, Process mapping, Mind maps, Wireframes & mockups. Both handle Salesforce.

Answered from the vendors’ own pages

Chartio: Is Chartio still available?

No, Chartio was discontinued on March 1, 2022. The product was acquired by Atlassian and the service was shut down. Users were offered migration to alternative solutions.

Source
Lucidchart: What pricing plans does Lucidchart offer?

Lucidchart has a free plan (3 documents, 60 shapes), Individual plan ($7.95/month), Team plan ($9/editor/month), and Enterprise with custom pricing.

Source
Chartio: What should I use instead of Chartio after its discontinuation?

Atlassian, which acquired Chartio, recommends users migrate to other data visualization and business intelligence tools within the Atlassian ecosystem or compatible alternatives.

Source
Lucidchart: Can I use Lucidchart offline?

Lucidchart is a cloud-based platform, but offers an offline desktop option for users who need to work without internet access.

Source
Chartio: Can I still access Chartio's pricing information?

No, historical pricing is not relevant as Chartio ceased operations in March 2022. Any archived pricing information would not reflect current market options.

Source
Lucidchart: What compliance certifications does Lucidchart have?

Lucidchart provides SOC 2 Type II, FedRAMP, HIPAA BAA, and GDPR compliance, making it suitable for regulated industries.

Source
Lucidchart: Does Lucidchart have AI diagram generation?

Yes, Lucidchart uses AI to auto-generate flowcharts, UML diagrams, ER diagrams, and org charts from text prompts, Excel data, CSV files, code snippets, or database schemas.

Source
Lucidchart: What integrations does Lucidchart support?

Lucidchart integrates with Microsoft Teams, Slack, Jira, Confluence, Google Workspace, and Salesforce for seamless workflow integration.

Source
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