Softwr

Software · head to head

Booksy vs DelightChat

Booksy logo

Booksy

Software

Book local beauty services

From
$29.99/month
Rated
-
Full reviewWebsite
DelightChat logo

DelightChat

Software

Omnichannel customer support for D2C brands

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Booksy the Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in; DelightChat startup plan at $29/month has limited features compared to competitors
  • They diverge on capability: Booksy covers Online booking, DelightChat covers Unified inbox.

Where they differ

Only the attributes on which Booksy and DelightChat actually diverge.

Attributes where Booksy and DelightChat differ
AttributeBooksyDelightChat
Starting price$29.99/month$29/month
Pricing modelsubscriptionUnknown
Founded20142020

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Booksy

  • Online booking
  • Calendar management
  • Client database
  • Automated reminders
  • Marketing tools
  • Reviews management
  • Mobile apps
  • Analytics dashboard

Only in DelightChat

  • Unified inbox
  • WhatsApp integration
  • Instagram DM
  • Facebook Messenger
  • Email
  • Order management
  • Shopify
  • WooCommerce

Both cover

  • Web support
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Booksy

  • Appointment booking and client management for salons and barbersnot DelightChat
  • Taking payments and deposits against bookingsnot DelightChat

DelightChat

  • E-commerce supportnot Booksy
  • WhatsApp marketingnot Booksy
  • Order inquiriesnot Booksy
  • Social commercenot Booksy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Booksy

  • The Boost marketplace feature charges a one time 30% fee on the first visit cost for each client it brings in
  • Additional team members are $20 a month each on top of the $29.99 base
  • Card processing runs from 2.49% plus $0.10 to 2.69% plus $0.30 depending on how the payment is taken
  • Getting paid out within 30 minutes costs a further 1.5%
  • Card readers are bought separately at $53.10 or $219.85 plus shipping

DelightChat

  • Startup plan at $29/month has limited features compared to competitors
  • WhatsApp integration requires the official WhatsApp Business API approval process
  • Limited customization options for workflow automation compared to enterprise alternatives

Pricing, plan by plan

Booksy

$29.99/month
  • Solo$29.99/month
    • Unlimited bookings
    • Client management
    • Mobile app
  • Team$49.99/month
    • Everything in Solo
    • Multiple staff
    • Staff scheduling
  • Business$79.99/month
    • Everything in Team
    • Multi-location
    • Priority support

DelightChat

$29/month
  • Startup$29/month
  • Scale$99/month
  • Growth$299/month

Which should you pick?

Choose Booksy if

  • You need online booking.
  • You work on Web, Ios, Android.
  • You also want calendar management.
Booksy review

Choose DelightChat if

  • You need unified inbox.
  • You work on Web, Ios, Android.
  • You also want whatsapp integration.
DelightChat review

Questions people ask

Is Booksy or DelightChat better?
Neither clearly leads. Booksy starts at $29.99/month and DelightChat at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Booksy or DelightChat?
Booksy starts at $29.99/month and DelightChat at $29/month.
Does Booksy or DelightChat run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Booksy best used for?
Booksy is most often used for appointment booking and client management for salons and barbers, taking payments and deposits against bookings. Of those, appointment booking and client management for salons and barbers and taking payments and deposits against bookings are not what DelightChat is typically brought in for.
What can Booksy do that DelightChat cannot?
Booksy covers Online booking, Calendar management, Client database, Automated reminders. DelightChat covers Unified inbox, WhatsApp integration, Instagram DM, Facebook Messenger. Both handle Web support, Ios support.

Answered from the vendors’ own pages

DelightChat: What channels does DelightChat support for customer communication?

DelightChat unifies WhatsApp, Instagram DMs, Facebook Messenger, email, and live website chat into a single inbox for managing customer conversations.

Source
DelightChat: Does DelightChat work with Shopify?

Yes, DelightChat has deep Shopify integration allowing you to view and modify order data while responding to customers, with automatic contact creation for new orders.

Source
DelightChat: Does DelightChat include WhatsApp marketing beyond support?

Yes, DelightChat includes a WhatsApp Marketing suite for sending broadcasts, automating abandoned cart recovery, and sending order tracking notifications.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Booksy

More on DelightChat

Keep looking

Other head to heads