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APIs · head to head

Basis Theory vs Jitterbit

Basis Theory logo

Basis Theory

APIs

Developer tokenisation platform that holds card and sensitive data inside a PCI Level 1 environment you do not operate

From
$995/month
Rated
-
Jitterbit logo

Jitterbit

Automation Integration

The API integration platform

From
$500/month
Rated
-

The short version

  • Each has a real cost: Basis Theory the Starter plan is 995 US dollars a month before any volume, which is a real floor for an early stage company and puts the product out of reach of teams tokenising a few thousand records.; Jitterbit no public pricing amounts disclosed; all plans require annual contracts and custom quotes
  • They diverge on capability: Basis Theory covers Tokenisation API, Jitterbit covers Low-code integration.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Basis Theory and Jitterbit actually diverge.

Attributes where Basis Theory and Jitterbit differ
AttributeBasis TheoryJitterbit
Starting price$995/month$500/month
Pricing modelPer month by token volumesubscription
PlatformsWeb, iOS, Android, LinuxWeb, On-premise
CategoryAPIsAutomation Integration
FoundedUnknown2003

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Basis Theory

  • Tokenisation API
  • Hosted elements
  • Outbound proxy
  • PCI attestation of compliance
  • Processor portability
  • Reactors
  • Access controls and audit
  • PII and PHI options

Only in Jitterbit

  • Low-code integration
  • API connectors
  • Data transformation
  • Real-time sync
  • Error handling
  • Monitoring
  • Scheduling
  • 400+ connectors

What people use each for

The jobs each tool is most often brought in to do.

Basis Theory

  • A payments company that wants card on file without bringing its own infrastructure into PCI scope and paying for the assessment that followsnot Jitterbit
  • A merchant locked into a processor by that processor vault that wants to hold its own tokens and route to more than one acquirernot Jitterbit
  • A fintech collecting bank account and identity data that needs it isolated from its application database before an enterprise security reviewnot Jitterbit
  • A team that needs to send stored card data to a third party for a one-off integration without that data traversing its own serversnot Jitterbit

Jitterbit

  • Integrating SaaS applications through the Harmony iPaaSnot Basis Theory
  • EDI exchange with trading partners into an ERPnot Basis Theory
  • API creation and management with API Managernot Basis Theory
  • Low-code internal app building with App Buildernot Basis Theory
  • Automating order-to-cash and lead-to-order workflowsnot Basis Theory

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Basis Theory

  • The Starter plan is 995 US dollars a month before any volume, which is a real floor for an early stage company and puts the product out of reach of teams tokenising a few thousand records.
  • Starter is limited to the US region, so a company with European data residency requirements is pushed into a quoted Scale or Enterprise agreement immediately.
  • Log retention on Starter is 24 hours, which is well below what most security teams expect for a system holding cardholder data and forces an upgrade for reasons unrelated to volume.
  • Migrating away means moving card data out of the vault, which requires processor and assessor involvement and is slow, so the portability argument that attracts buyers cuts against them at exit.
  • An attestation of compliance covers the vendor environment, not your assessment; your assessor still decides what is in scope, and buyers occasionally discover their integration pattern pulled systems back into scope anyway.

Jitterbit

  • No public pricing amounts disclosed; all plans require annual contracts and custom quotes
  • Pricing model complex with separate tiers for iPaaS and App Builder products
  • Connection limits, environment counts, and agent allocations vary by tier, making comparison difficult without public pricing

Pricing, plan by plan

Basis Theory

$995/month
  • Starter$995/month
    • 20,000 tokens included
    • Production PCI Level 1 environment
    • US region only
  • Scale$undefined/month
    • Quoted
    • Higher token volumes
    • Additional regions
  • Enterprise$undefined/month
    • Quoted
    • Additional compliance options for PII and PHI
    • Responses for 95 percent of PCI SAQ D

Jitterbit

$500/month
  • Starter$500/month
    • Basic integration
  • Professional$1500/month
    • Advanced features
    • Priority support
  • Enterprise$5000/month
    • Custom solutions
    • Dedicated support

Which should you pick?

Choose Basis Theory if

  • You need tokenisation api.
  • You work on Web, iOS, Android, Linux.
  • You also want hosted elements.

Choose Jitterbit if

  • You need low-code integration.
  • You work on Web, On-premise.
  • You also want api connectors.

Questions people ask

Is Basis Theory or Jitterbit better?
Neither clearly leads. Basis Theory starts at $995/month and Jitterbit at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Basis Theory or Jitterbit?
Basis Theory starts at $995/month and Jitterbit at $500/month.
Does Basis Theory or Jitterbit run on more platforms?
Basis Theory runs on Web, iOS, Android, Linux. Jitterbit runs on Web, On-premise.
What is Basis Theory best used for?
Basis Theory is most often used for a payments company that wants card on file without bringing its own infrastructure into pci scope and paying for the assessment that follows, a merchant locked into a processor by that processor vault that wants to hold its own tokens and route to more than one acquirer, a fintech collecting bank account and identity data that needs it isolated from its application database before an enterprise security review, a team that needs to send stored card data to a third party for a one-off integration without that data traversing its own servers. Of those, a payments company that wants card on file without bringing its own infrastructure into pci scope and paying for the assessment that follows and a merchant locked into a processor by that processor vault that wants to hold its own tokens and route to more than one acquirer are not what Jitterbit is typically brought in for.
What can Basis Theory do that Jitterbit cannot?
Basis Theory covers Tokenisation API, Hosted elements, Outbound proxy, PCI attestation of compliance. Jitterbit covers Low-code integration, API connectors, Data transformation, Real-time sync.

Answered from the vendors’ own pages

Basis Theory: Does this make us PCI compliant?

It removes cardholder data from your systems and gives you an AOC plus documented responses for most of a SAQ D. Your assessor still determines your scope, and a careless integration can pull systems back in.

Jitterbit: How much does Jitterbit cost?

Jitterbit does not publish standard pricing. The platform offers tiered plans (Standard, Professional, Enterprise) for both iPaaS and App Builder, all requiring annual contracts. Custom pricing is available based on specific requirements, with discounts offered for nonprofits and educational institutions.

Source
Basis Theory: What does it cost to start?

995 US dollars a month on Starter, including 20,000 tokens, a production PCI Level 1 environment and US hosting. Higher tiers are quoted.

Jitterbit: What's included in Jitterbit's plans?

Jitterbit iPaaS plans include 2-8+ connections, 2-4 private agents, and environments ranging from 2 to 99. App Builder plans include 4-20+ apps with 2-8 instances. Support response times range from 48-hour (Standard) to 6-hour (Enterprise). Specific pricing requires a custom quote.

Source
Basis Theory: Can we switch payment processors without re-collecting cards?

Yes, that is the main non-compliance reason to buy it. You hold the tokens and detokenise into whichever processor you route to.

Basis Theory: Is data stored outside the United States?

Not on Starter, which is US only. Other regions require a Scale or Enterprise agreement.

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