Is Awesome Screenshot or Customer.io better?

Neither clearly leads. Awesome Screenshot starts at Free and Customer.io at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Awesome Screenshot or Customer.io?

Awesome Screenshot has a free tier; the other does not. Paid plans start at Free for Awesome Screenshot and On request for Customer.io.

Does Awesome Screenshot or Customer.io run on more platforms?

Awesome Screenshot runs on Chrome, Firefox, Edge, Safari. Customer.io runs on Web.

Can I use Awesome Screenshot for free?

Yes. Awesome Screenshot has a free tier, so you can try it without paying. Customer.io starts at On request.

What can Awesome Screenshot do that Customer.io cannot?

Awesome Screenshot covers Screen capture, Annotation tools, Cloud storage, Screen recording.

Browser Extensions · head to head

Awesome Screenshot vs Customer.io

Awesome Screenshot

Browser Extensions

Screen capture and image annotation

From: Free
Rated: -

Full review Website

Customer.io

Marketing

Data-driven messaging for teams getting started, scaling and beyond

From: On request
Rated: -

Full review Website

The short version

Only Awesome Screenshot has a free tier, so it costs nothing to try first.

Where they differ

Only the attributes on which Awesome Screenshot and Customer.io actually diverge.

Attributes where Awesome Screenshot and Customer.io differ
Attribute	Awesome Screenshot	Customer.io
Starting price	Free	On request
Pricing model	freemium	subscription
Free tier	Yes	No
Platforms	Chrome, Firefox, Edge, Safari	Web
Category	Browser Extensions	Marketing
Founded	2007	Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Awesome Screenshot

Screen capture
Annotation tools
Cloud storage
Screen recording
Chrome support
Firefox support
Edge support
Safari support

Only in Customer.io

Nothing recorded that Awesome Screenshot does not also cover.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Awesome Screenshot

Nothing recorded yet. See the Awesome Screenshot review.

Customer.io

Essentials plan caps at 5,000 profiles (people and objects) and 1,000,000 monthly emails, with overages billed at $0.12 per 1,000 emails beyond that
Standard and Premium tiers show custom pricing only, and Enterprise is negotiated rate, so three of the four published tiers require a sales conversation
Monthly plans accept credit card only; annual billing via invoice (ACH/wire) requires the annual commitment

Pricing, plan by plan

Awesome Screenshot

Free

FreeFree
- Screen capture
- Basic annotation
- Cloud storage

Customer.io

On request

No published plan breakdown. See the Customer.io review.

Which should you pick?

Choose Awesome Screenshot if

You need screen capture.
You want to start without paying.
You work on Chrome, Firefox, Edge, Safari.
You also want annotation tools.

Awesome Screenshot review

Choose Customer.io if

Nothing in the data separates Customer.io from Awesome Screenshot on the points above - pick on price and on how each one feels to use.

Customer.io review

Questions people ask

Is Awesome Screenshot or Customer.io better?: Neither clearly leads. Awesome Screenshot starts at Free and Customer.io at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Awesome Screenshot or Customer.io?: Awesome Screenshot has a free tier; the other does not. Paid plans start at Free for Awesome Screenshot and On request for Customer.io.
Does Awesome Screenshot or Customer.io run on more platforms?: Awesome Screenshot runs on Chrome, Firefox, Edge, Safari. Customer.io runs on Web.
Can I use Awesome Screenshot for free?: Yes. Awesome Screenshot has a free tier, so you can try it without paying. Customer.io starts at On request.
What can Awesome Screenshot do that Customer.io cannot?: Awesome Screenshot covers Screen capture, Annotation tools, Cloud storage, Screen recording.

Awesome Screenshot vs Customer.io

Awesome Screenshot

Customer.io

The short version

Where they differ

What each one covers

Only in Awesome Screenshot

Only in Customer.io

Where each one falls short

Awesome Screenshot

Customer.io

Pricing, plan by plan

Awesome Screenshot

Customer.io

Which should you pick?

Choose Awesome Screenshot if

Choose Customer.io if

Questions people ask

Related pages

More on Awesome Screenshot

More on Customer.io

Keep looking

Other head to heads