Softwr

Government · head to head

ArchiveSocial vs Wireshark

ArchiveSocial logo

ArchiveSocial

Government

Social media archiving that captures public agency accounts as legally defensible open records

From
On request
Free plan
No
Wireshark logo

Wireshark

Cybersecurity

The world's foremost network protocol analyzer

From
Free
Free plan
Yes

The short version

  • Only Wireshark has a free tier, so it costs nothing to try first.
  • Each has a real cost: ArchiveSocial coverage depends entirely on third party platform APIs, so when a network restricts or reprices its API the archive's completeness changes for reasons the vendor does not control.; Wireshark free and open source under the GNU GPL; downloadable without paying any license fee, no commercial tier
  • They diverge on capability: ArchiveSocial covers Continuous capture, Wireshark covers Deep packet inspection.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ArchiveSocial and Wireshark actually diverge.

Attributes where ArchiveSocial and Wireshark differ
AttributeArchiveSocialWireshark
Starting priceOn requestFree
Pricing modelquotefree
Free tierNoYes
PlatformsWebDesktop, Cli
CategoryGovernmentCybersecurity
FoundedUnknown1998

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArchiveSocial

  • Continuous capture
  • Deletion and edit capture
  • Authenticated records
  • Records request search
  • Litigation hold export
  • Multi platform coverage

Only in Wireshark

  • Deep packet inspection
  • Live capture
  • Offline analysis
  • 3000+ protocol support
  • Rich display filters
  • VoIP analysis
  • Decryption support
  • Scripting with Lua

What people use each for

The jobs each tool is most often brought in to do.

ArchiveSocial

  • A city whose legal department has flagged deleted social media comments as a records liabilitynot Wireshark
  • A police department that must produce social media records under an open records requestnot Wireshark
  • An agency under litigation hold needing authenticated social media evidence rather than screenshotsnot Wireshark
  • A communications team operating many accounts across departments with no consistent archivingnot Wireshark

Wireshark

  • Network Securitynot ArchiveSocial
  • Packet Analysisnot ArchiveSocial
  • Open Sourcenot ArchiveSocial

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArchiveSocial

  • Coverage depends entirely on third party platform APIs, so when a network restricts or reprices its API the archive's completeness changes for reasons the vendor does not control.
  • Pricing scales with the number of archived accounts, so an agency where every department runs its own page pays repeatedly for the same compliance obligation.
  • It archives rather than governs, so it will faithfully preserve a policy violation without preventing it, and agencies still need social media policy and training.
  • Since the 2021 CivicPlus acquisition the product is part of a municipal suite, so buyers avoiding that vendor for other reasons are still buying from them.
  • The value is entirely insurance shaped, which makes it a perennial target during budget cuts right up until the first records request it would have answered.

Wireshark

  • Free and open source under the GNU GPL; downloadable without paying any license fee, no commercial tier

Pricing, plan by plan

ArchiveSocial

On request
  • ArchiveSocial$undefined/year
    • Quoted annually, typically scaled by number of archived accounts
    • Additional accounts and platforms increase the subscription
    • Bundled pricing common for agencies already buying CivicPlus products

Wireshark

Free
  • Free & Open SourceFree
    • Full functionality
    • Deep inspection
    • Live capture

Which should you pick?

Choose ArchiveSocial if

  • You need continuous capture.
  • You also want deletion and edit capture.

Choose Wireshark if

  • You need deep packet inspection.
  • You want to start without paying.
  • You work on Desktop, Cli.
  • You also want live capture.

Questions people ask

Is ArchiveSocial or Wireshark better?
Neither clearly leads. ArchiveSocial starts at On request and Wireshark at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArchiveSocial or Wireshark?
Wireshark has a free tier; the other does not. Paid plans start at On request for ArchiveSocial and Free for Wireshark.
Does ArchiveSocial or Wireshark run on more platforms?
ArchiveSocial runs on Web. Wireshark runs on Desktop, Cli.
Can I use Wireshark for free?
Yes. Wireshark has a free tier, so you can try it without paying. ArchiveSocial starts at On request.
What is ArchiveSocial best used for?
ArchiveSocial is most often used for a city whose legal department has flagged deleted social media comments as a records liability, a police department that must produce social media records under an open records request, an agency under litigation hold needing authenticated social media evidence rather than screenshots, a communications team operating many accounts across departments with no consistent archiving. Of those, a city whose legal department has flagged deleted social media comments as a records liability and a police department that must produce social media records under an open records request are not what Wireshark is typically brought in for.
What can ArchiveSocial do that Wireshark cannot?
ArchiveSocial covers Continuous capture, Deletion and edit capture, Authenticated records, Records request search. Wireshark covers Deep packet inspection, Live capture, Offline analysis, 3000+ protocol support.

Answered from the vendors’ own pages

ArchiveSocial: Why not just export data from the platforms?

Platform exports do not reliably capture deleted or edited content and carry no chain of custody, which is what makes an archive usable as evidence.

Wireshark: Is there a cost to download and use Wireshark?

No, Wireshark is completely free. It's distributed under the GNU General Public License version 2, making it "free software" with no demo limitations. The full version is available at no cost.

Source
ArchiveSocial: Are public comments on our posts records?

In many United States jurisdictions yes, and deleted comments have been the subject of litigation against agencies.

Wireshark: What support options are available for Wireshark users?

Wireshark offers multiple support channels including mailing lists, an active Discord community, the Ask Wireshark Q&A platform, comprehensive documentation, a user guide, and developer resources for those needing technical assistance.

Source
ArchiveSocial: Who owns ArchiveSocial?

CivicPlus, which acquired it in 2021 and sells it alongside its municipal website and communications products.

Wireshark: Are there different pricing tiers or subscription levels?

Wireshark does not offer pricing tiers or subscriptions. There is one free version available to all users regardless of use case, personal, professional, or organizational.

Source
ArchiveSocial: How is it priced?

By archived accounts, quoted rather than published. Comparable agency contracts are public records.

Share

Related pages

Other head to heads