Software · head to head
Forest vs Jira Service Management
The short version
- Each has a real cost: Forest no standalone desktop app; limited to browser extensions; Jira Service Management the vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
- They diverge on capability: Forest covers Focus timer, Jira Service Management covers Incident management.
Where they differ
Only the attributes on which Forest and Jira Service Management actually diverge.
| Attribute | Forest | Jira Service Management |
|---|---|---|
| Pricing model | Unknown | subscription |
| Platforms | iOS, Android, Chrome, Firefox | Web, Ios, Android |
| Founded | 2014 | 2002 |
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Forest
- Focus timer
- Virtual forest building
- Real tree planting partnership
- Website/app blocking
- Statistics tracking
- Achievements & rewards
- Social features
- Custom tree species
Only in Jira Service Management
- Incident management
- Change management
- Problem management
- Asset management
- Knowledge management
- SLAs
- Jira Software
- Confluence
Both cover
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Forest
- Study sessionsnot Jira Service Management
- Work focus timenot Jira Service Management
- Digital detoxnot Jira Service Management
- Pomodoro techniquenot Jira Service Management
- Phone addiction managementnot Jira Service Management
Jira Service Management
- IT service managementnot Forest
- Incident responsenot Forest
- Change managementnot Forest
- Asset trackingnot Forest
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Forest
- No standalone desktop app; limited to browser extensions
- Mobile app pricing varies by platform; iOS one-time purchase vs. Android different model
- Forest Plus features required for advanced analytics and custom tag tracking
Jira Service Management
- The vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
Pricing, plan by plan
Forest
FreeNo published plan breakdown. See the Forest review.
Jira Service Management
Free- FreeFree
- 3 agents
- Ticket management
- Knowledge base
- Standard$20/month
- Unlimited customers
- 250 agents
- 20 GB storage
- Premium$45/month
- Advanced incident management
- Asset management
- Change management
- Enterprise$undefined/month
- Unlimited sites
- 24/7 support
- Data residency
Which should you pick?
Choose Forest if
- You need focus timer.
- You want to start without paying.
- You work on iOS, Android, Chrome, Firefox.
- You also want virtual forest building.
Choose Jira Service Management if
- You need incident management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want change management.
Questions people ask
- Is Forest or Jira Service Management better?
- Neither clearly leads. Forest starts at Free and Jira Service Management at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Forest or Jira Service Management?
- Forest starts at Free and Jira Service Management at Free.
- Does Forest or Jira Service Management run on more platforms?
- Forest runs on iOS, Android, Chrome, Firefox. Jira Service Management runs on Web, Ios, Android.
- Can I use Forest for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Forest best used for?
- Forest is most often used for study sessions, work focus time, digital detox, pomodoro technique. Of those, study sessions and work focus time are not what Jira Service Management is typically brought in for.
- What can Forest do that Jira Service Management cannot?
- Forest covers Focus timer, Virtual forest building, Real tree planting partnership, Website/app blocking. Jira Service Management covers Incident management, Change management, Problem management, Asset management. Both handle Ios support, Android support.
Answered from the vendors’ own pages
Forest: How much does Forest cost?
Forest has a free version with core features (timer, app blocking, group focus). Forest Plus subscription costs $3.33/month when billed annually at $39.99, with pricing varying by region and platform.
SourceForest: What platforms does Forest support?
Forest is available on iOS (one-time purchase $3.99), Android (free with ads, or $1.99 one-time for ad-free), and as a browser extension for Chrome and Firefox.
SourceForest: What is Forest's tree planting program?
Forest has partnered with Trees for the Future to plant real trees. Users can spend earned focus coins to fund tree planting in Kenya, Senegal, Tanzania, Uganda, and Cameroon. Over 2.1 million real trees have been planted.
SourceForest: Does Forest work offline?
Yes. Forest's core focus experience including the timer, tree growth, and stats works completely offline. This allows use on airplanes, subways, and areas without internet connectivity.
SourceForest: Is there a Forest desktop app?
No. Forest does not have an official standalone desktop application. Desktop access is available through browser extensions for Chrome and Firefox only. Some users run the mobile app via emulators like BlueStacks.
SourceForest: What features are in Forest Plus?
Forest Plus includes all Mindful Space soundscapes, custom app allowlists, advanced analytics with custom tags, exclusive tree species, 3x coin boost, and the ability to plant up to 5 real trees annually.
SourceRelated pages
More on Jira Service Management
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- Jira Service Management vs Freshworks Customer Service Suite
- Jira Service Management vs Salesforce Service Cloud
- Jira Service Management vs Zendesk
- Jira Service Management vs 8x8 Contact Center
- Jira Service Management vs Amazon Connect
- Jira Service Management vs BMC Helix
- Jira Service Management vs Chatwoot
- Jira Service Management vs Customerly
- Jira Service Management vs DelightChat
- Jira Service Management vs Dialpad Contact Center
- Jira Service Management vs Dixa
- Jira Service Management vs Freshservice
- Jira Service Management vs Gladly
- Jira Service Management vs HappyFox


