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Software · head to head

Focus@Will vs Jira Service Management

Focus@Will logo

Focus@Will

Software

Music and sounds designed to enhance focus and productivity

From
Free
Rated
-
Full reviewWebsite
Jira Service Management logo

Jira Service Management

Software

High-velocity service management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Focus@Will the App Store listing (seller Dulcetta Inc) states the free trial is limited to 7 days, after which a paid subscription is required to continue using the music and features; Jira Service Management the vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
  • They diverge on capability: Focus@Will covers Curated focus music, Jira Service Management covers Incident management.

Where they differ

Only the attributes on which Focus@Will and Jira Service Management actually diverge.

Attributes where Focus@Will and Jira Service Management differ
AttributeFocus@WillJira Service Management
Pricing modelfreemiumsubscription
PlatformsWeb, IOS, Android, MacOS, WindowsWeb, Ios, Android
Founded20112002

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Focus@Will

  • Curated focus music
  • Multiple music channels
  • Built-in focus timer
  • Focus statistics
  • Different music genres
  • Offline access
  • Cross-platform sync
  • Volume control

Only in Jira Service Management

  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Knowledge management
  • SLAs
  • Jira Software
  • Confluence

What people use each for

The jobs each tool is most often brought in to do.

Focus@Will

  • Productivitynot Jira Service Management
  • Collaborationnot Jira Service Management
  • Task managementnot Jira Service Management
  • Organizationnot Jira Service Management

Jira Service Management

  • IT service managementnot Focus@Will
  • Incident responsenot Focus@Will
  • Change managementnot Focus@Will
  • Asset trackingnot Focus@Will

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Focus@Will

  • The App Store listing (seller Dulcetta Inc) states the free trial is limited to 7 days, after which a paid subscription is required to continue using the music and features
  • The same listing states a 30 day money-back guarantee applies to the subscription, implying no refund is available after that window

Jira Service Management

  • The vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure

Pricing, plan by plan

Focus@Will

Free
  • FreeFree
    • Limited access to music
    • Basic 25-min timer
    • Ads
  • Basic$4.95/month
    • Unlimited music access
    • Custom timers
    • No ads
  • Pro$9.95/month
    • Everything in Basic
    • Advanced analytics
    • Priority support

Jira Service Management

Free
  • FreeFree
    • 3 agents
    • Ticket management
    • Knowledge base
  • Standard$20/month
    • Unlimited customers
    • 250 agents
    • 20 GB storage
  • Premium$45/month
    • Advanced incident management
    • Asset management
    • Change management
  • Enterprise$undefined/month
    • Unlimited sites
    • 24/7 support
    • Data residency

Which should you pick?

Choose Focus@Will if

  • You need curated focus music.
  • You want to start without paying.
  • You work on Web, IOS, Android, MacOS, Windows.
  • You also want multiple music channels.
Focus@Will review

Choose Jira Service Management if

  • You need incident management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want change management.
Jira Service Management review

Questions people ask

Is Focus@Will or Jira Service Management better?
Neither clearly leads. Focus@Will starts at Free and Jira Service Management at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Focus@Will or Jira Service Management?
Focus@Will starts at Free and Jira Service Management at Free.
Does Focus@Will or Jira Service Management run on more platforms?
Focus@Will runs on Web, IOS, Android, MacOS, Windows. Jira Service Management runs on Web, Ios, Android.
Can I use Focus@Will for free?
Both have a free tier, so you can try either at no cost before committing.
What is Focus@Will best used for?
Focus@Will is most often used for productivity, collaboration, task management, organization. Of those, productivity and collaboration are not what Jira Service Management is typically brought in for.
What can Focus@Will do that Jira Service Management cannot?
Focus@Will covers Curated focus music, Multiple music channels, Built-in focus timer, Focus statistics. Jira Service Management covers Incident management, Change management, Problem management, Asset management.
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