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Bear Notes vs Jira Service Management

Bear Notes logo

Bear Notes

Software

Beautiful note-taking app for Apple devices

From
Free
Rated
-
Full reviewWebsite
Jira Service Management logo

Jira Service Management

Software

High-velocity service management

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Bear Notes apple only: Bear runs on Mac, iPhone and iPad with no Windows, Android or web app; Jira Service Management the vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure
  • They diverge on capability: Bear Notes covers Markdown-based notes, Jira Service Management covers Incident management.

Where they differ

Only the attributes on which Bear Notes and Jira Service Management actually diverge.

Attributes where Bear Notes and Jira Service Management differ
AttributeBear NotesJira Service Management
Pricing modelfreemiumsubscription
PlatformsMacOS, IOS, IPadOSWeb, Ios, Android
Founded20152002

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Bear Notes

  • Markdown-based notes
  • Powerful tag system
  • Rich text formatting
  • Image support
  • iCloud sync
  • Dark and light themes
  • Encryption support
  • Backup and restore

Only in Jira Service Management

  • Incident management
  • Change management
  • Problem management
  • Asset management
  • Knowledge management
  • SLAs
  • Jira Software
  • Confluence

What people use each for

The jobs each tool is most often brought in to do.

Bear Notes

  • Markdown note taking on Apple devicesnot Jira Service Management
  • Organising notes with nested hashtags rather than foldersnot Jira Service Management
  • Exporting notes to PDF, DOCX, HTML or ePubnot Jira Service Management

Jira Service Management

  • IT service managementnot Bear Notes
  • Incident responsenot Bear Notes
  • Change managementnot Bear Notes
  • Asset trackingnot Bear Notes

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Bear Notes

  • Apple only: Bear runs on Mac, iPhone and iPad with no Windows, Android or web app
  • Sync across devices requires Bear Pro and works through iCloud only
  • The free version is limited to 3 export formats, 3 themes and 1 app icon
  • OCR search inside images and PDFs is Pro only
  • Note encryption is Pro only
  • The Pro trial lasts 7 days

Jira Service Management

  • The vendor's own pricing page as captured by the Internet Archive on 28 December 2021 named four tiers, Free, Standard, Premium, and Enterprise; the Free tier caps at 3 agents per site with one site, five major incidents per month, and unlimited alerts capped at 100 emails and 200 SMS per day, while Standard, Premium, and Enterprise each cap at 5,000 agents per site, with Enterprise adding unlimited sites and requiring a Confluence subscription for some features; per-figure dollar pricing was not shown on this capture, only per-agent pricing structure

Pricing, plan by plan

Bear Notes

Free
  • FreeFree
    • Note creation and organization
    • Tags
    • Local sync
  • Premium$1.99/month
    • iCloud sync
    • Themes
    • Markdown export

Jira Service Management

Free
  • FreeFree
    • 3 agents
    • Ticket management
    • Knowledge base
  • Standard$20/month
    • Unlimited customers
    • 250 agents
    • 20 GB storage
  • Premium$45/month
    • Advanced incident management
    • Asset management
    • Change management
  • Enterprise$undefined/month
    • Unlimited sites
    • 24/7 support
    • Data residency

Which should you pick?

Choose Bear Notes if

  • You need markdown-based notes.
  • You want to start without paying.
  • You work on MacOS, IOS, IPadOS.
  • You also want powerful tag system.
Bear Notes review

Choose Jira Service Management if

  • You need incident management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want change management.
Jira Service Management review

Questions people ask

Is Bear Notes or Jira Service Management better?
Neither clearly leads. Bear Notes starts at Free and Jira Service Management at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Bear Notes or Jira Service Management?
Bear Notes starts at Free and Jira Service Management at Free.
Does Bear Notes or Jira Service Management run on more platforms?
Bear Notes runs on MacOS, IOS, IPadOS. Jira Service Management runs on Web, Ios, Android.
Can I use Bear Notes for free?
Both have a free tier, so you can try either at no cost before committing.
What is Bear Notes best used for?
Bear Notes is most often used for markdown note taking on apple devices, organising notes with nested hashtags rather than folders, exporting notes to pdf, docx, html or epub. Of those, markdown note taking on apple devices and organising notes with nested hashtags rather than folders are not what Jira Service Management is typically brought in for.
What can Bear Notes do that Jira Service Management cannot?
Bear Notes covers Markdown-based notes, Powerful tag system, Rich text formatting, Image support. Jira Service Management covers Incident management, Change management, Problem management, Asset management.
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