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Webinar & Virtual Events · head to head

Airmeet vs Genesys Cloud

Airmeet logo

Airmeet

Webinar & Virtual Events

All-in-one platform for virtual and hybrid events

From
$167/month
Rated
-
Full reviewWebsite
Genesys Cloud logo

Genesys Cloud

Telecommunications

Experience as a Service

From
$75/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Airmeet interface has many interactive features requiring new attendees to understand social lounges, speed networking, polls, and QA before joining; Genesys Cloud all four published tiers are billed annually
  • They diverge on capability: Airmeet covers Social lounge, Genesys Cloud covers Omnichannel.

Where they differ

Only the attributes on which Airmeet and Genesys Cloud actually diverge.

Attributes where Airmeet and Genesys Cloud differ
AttributeAirmeetGenesys Cloud
Starting price$167/month$75/month
Pricing modelUnknownsubscription
PlatformsWeb, iOS, AndroidWeb, Desktop, Ios, Android
CategoryWebinar & Virtual EventsTelecommunications
Founded20191990

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Airmeet

  • Social lounge
  • Speed networking
  • Virtual booths
  • Live streaming
  • Q&A and polls
  • HubSpot
  • Zapier
  • Slack

Only in Genesys Cloud

  • Omnichannel
  • ACD
  • IVR
  • Predictive engagement
  • WFM
  • Quality management
  • Bots
  • Microsoft Dynamics

Both cover

  • Salesforce
  • Web support
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Airmeet

  • Event planningnot Genesys Cloud
  • Ticket salesnot Genesys Cloud
  • Attendee managementnot Genesys Cloud
  • Virtual eventsnot Genesys Cloud
  • Event marketingnot Genesys Cloud

Genesys Cloud

  • Cloud contact centre across voice, digital and self service channelsnot Airmeet
  • Workforce engagement and routing for large support operationsnot Airmeet

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Airmeet

  • Interface has many interactive features requiring new attendees to understand social lounges, speed networking, polls, and QA before joining
  • Mobile experience not on par with desktop version; effective hosting requires a laptop
  • Resource-intensive platform that can be heavy on bandwidth, with video quality degradation on weak internet connections
  • Limited customization options for backgrounds, banners, and landing page content

Genesys Cloud

  • All four published tiers are billed annually
  • The published rates are named user licences tied to a specific person, so a shift based operation cannot share a seat
  • Concurrent user licences, which is what shift work needs, are sold at a premium above these rates
  • Entry pricing is $75 per user per month, rising to $240 on the top tier

Pricing, plan by plan

Airmeet

$167/month
  • Premium Webinars$167/month
    • 2 team members
    • Webinars up to 10,000 attendees
    • Live/Simulive/On-demand formats
  • Events$null/month
    • 5 team members
    • Multi-track events
    • Hybrid formats

Genesys Cloud

$75/month
  • Genesys Cloud CX 1$75/month
    • Voice
    • IVR
    • Callback
  • Genesys Cloud CX 2$110/month
    • CX 1 + Digital
    • Quality management
    • WFM
  • Genesys Cloud CX 3$140/month
    • CX 2 + Analytics
    • Advanced AI
    • Journey management

Which should you pick?

Choose Airmeet if

  • You need social lounge.
  • You work on Web, iOS, Android.
  • You also want speed networking.
Airmeet review

Choose Genesys Cloud if

  • You need omnichannel.
  • You work on Web, Desktop, Ios, Android.
  • You also want acd.
Genesys Cloud review

Questions people ask

Is Airmeet or Genesys Cloud better?
Neither clearly leads. Airmeet starts at $167/month and Genesys Cloud at $75/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Airmeet or Genesys Cloud?
Airmeet starts at $167/month and Genesys Cloud at $75/month.
Does Airmeet or Genesys Cloud run on more platforms?
Airmeet runs on Web, iOS, Android. Genesys Cloud runs on Web, Desktop, Ios, Android.
What is Airmeet best used for?
Airmeet is most often used for event planning, ticket sales, attendee management, virtual events. Of those, event planning and ticket sales are not what Genesys Cloud is typically brought in for.
What can Airmeet do that Genesys Cloud cannot?
Airmeet covers Social lounge, Speed networking, Virtual booths, Live streaming. Genesys Cloud covers Omnichannel, ACD, IVR, Predictive engagement. Both handle Salesforce, Web support, Ios support.

Answered from the vendors’ own pages

Airmeet: Does Airmeet offer a free plan?

No free plan, but Airmeet offers a free trial. Premium Webinars starts at $167/month (annual) or $199/month (monthly).

Source
Airmeet: What platforms does Airmeet support?

Airmeet is available as web/browser-based platform and native mobile apps for iOS and Android.

Source
Airmeet: Does Airmeet support large attendee counts?

Yes, attendee capacity starts from 100 and scales up to 10,000 depending on the plan.

Source
Airmeet: Can I record webinars with Airmeet?

Yes, Airmeet supports recording in live, simulive (simulated live), and on-demand formats.

Source
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Related pages

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