UX Research · pricing
Dovetail pricing
Dovetail publishes 2 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- Free
- Model
- Freemium
- Tiers
- 2
- Free tier
- Yes
Dovetail plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 4 | Entry tier |
| Enterprise | On request | 5 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers one channel for feedback tracking, one project for research, ai chat with basic summaries, for individuals and small teams.
Enterprise
On requestOver Free, this tier adds:
- Unlimited agents, channels, projects and docs
- Advanced dashboards and AI features
- Data redaction and access controls
- Dedicated customer success manager
- Priority support
Where Dovetail stops being free
Free, Free
- One channel for feedback tracking
- One project for research
- AI Chat with basic summaries
- For individuals and small teams
No paid tier on record
Dovetail lists a free tier and no priced tier above it in the record we hold.
How that compares in UX Research
Too few ux research tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Dovetail (this page) | Free | freemium | - | |
| Contentsquare | Free | subscription | - | vs Dovetail |
| Mouseflow | Free, then $25/month | freemium | - | vs Dovetail |
| SurveySparrow | Free | usage-based | - | vs Dovetail |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Dovetail badges page.
Before you pay for Dovetail
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 2 tiers between Free and On request, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Dovetail runs on web, mobile, api. The full record is on the Dovetail review, and the rest of the category is under best ux research tools.
Dovetail pricing questions
- How much does Dovetail cost?
- Dovetail publishes 2 tiers, from Free for Free up to On request for Enterprise. The entry tier costs nothing.
- Does Dovetail have a free plan?
- Yes. The Free tier costs nothing and covers one channel for feedback tracking, one project for research, ai chat with basic summaries.
- What is the difference between Free and Enterprise on Dovetail?
- Enterprise costs On request against Free, and adds unlimited agents, channels, projects and docs, advanced dashboards and ai features, data redaction and access controls, dedicated customer success manager.
- Which ux research tools can I use without paying?
- 2 of the 3 ux research tools listed alongside Dovetail have a free tier: Mouseflow, SurveySparrow.
- What am I actually paying for with Dovetail?
- The record we hold does not itemise what each tier includes beyond the plan names and prices. The Dovetail review carries whatever feature detail is available.
- Does Dovetail charge per user?
- The record carries a price and a billing period for each of its 2 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Dovetail prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Dovetail against before paying?
- The closest ux research tools in this directory are Contentsquare, Mouseflow, SurveySparrow. Each has a side-by-side comparison with Dovetail covering price, platforms and features.