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Networking · head to head

Catchpoint vs ThousandEyes

Catchpoint logo

Catchpoint

Networking

Internet and digital experience monitoring, with a genuinely published entry price through its WebPageTest product line

From
Free
Rated
-
ThousandEyes logo

ThousandEyes

Networking

Internet and network path monitoring, owned by Cisco but still sold as a standalone product on its own annual contracts

From
On request
Rated
-

The short version

  • Only Catchpoint has a free tier, so it costs nothing to try first.
  • Each has a real cost: Catchpoint its flagship enterprise Internet Performance Monitoring product reverts to custom Enterprise pricing beyond the Quick Start package, so full-scale deployment cost is not knowable from the public site; ThousandEyes cisco does not publish a current definitive rate card, so any price a buyer finds online is likely outdated and should be confirmed directly with sales before budgeting
  • They diverge on capability: Catchpoint covers Global vantage point network, ThousandEyes covers Path visualisation.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Catchpoint and ThousandEyes actually diverge.

Attributes where Catchpoint and ThousandEyes differ
AttributeCatchpointThousandEyes
Starting priceFreeOn request
Pricing modelFree tier plus published entry tiers, enterprise quote-onlyquote, unit-based consumption on annual or prepaid contracts
Free tierYesNo
PlatformsWebWeb, API

Identical on both: user rating (Not yet rated), category (Networking).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Catchpoint

  • Global vantage point network
  • WebPageTest integration
  • BGP and DNS monitoring
  • Real user monitoring
  • Token-based points model

Only in ThousandEyes

  • Path visualisation
  • Cloud, enterprise and endpoint agents
  • Internet Insights
  • Cisco ecosystem integration
  • Unit-based consumption billing

What people use each for

The jobs each tool is most often brought in to do.

Catchpoint

  • A web performance engineer wanting a fuller-featured, paid version of WebPageTest with longer retention and more locationsnot ThousandEyes
  • An enterprise SRE or network team monitoring internet-dependent application delivery, DNS and CDN performance at scalenot ThousandEyes
  • An organisation wanting BGP-level visibility into internet routing issues affecting its servicesnot ThousandEyes
  • A team wanting real user monitoring with session replay alongside synthetic testing from one vendornot ThousandEyes

ThousandEyes

  • A network operations team at a large enterprise needing to diagnose whether a performance problem sits inside their network, with an ISP, or at the destinationnot Catchpoint
  • An organisation already standardised on Cisco networking wanting internet path monitoring that integrates with existing Cisco toolingnot Catchpoint
  • A company needing endpoint agent testing from real employee devices to reproduce user-reported performance issuesnot Catchpoint
  • An SRE team wanting aggregated internet outage and BGP visibility across a wide customer base rather than building that dataset themselvesnot Catchpoint

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Catchpoint

  • Its flagship enterprise Internet Performance Monitoring product reverts to custom Enterprise pricing beyond the Quick Start package, so full-scale deployment cost is not knowable from the public site
  • The token-based points model, while flexible, requires understanding point consumption per test type to budget usage accurately, which is not always intuitive upfront
  • The IPM Quick Start Package carries a 12-month minimum commitment, so there is no genuinely short-term way to trial the enterprise product at scale
  • WebPageTest's published tiers are aimed at web performance testing specifically; the broader enterprise IPM feature set (BGP, DNS, CDN monitoring) is not available at those lower published prices
  • As with ThousandEyes, meaningful internet path visibility depends on a large distributed vantage point network that only the vendor controls, so coverage gaps in specific regions are not something a buyer can fix themselves
  • Session replay and RUM features are gated to the Expert tier and above, so lower tiers give synthetic testing only, without the real user data many teams actually want

ThousandEyes

  • Cisco does not publish a current definitive rate card, so any price a buyer finds online is likely outdated and should be confirmed directly with sales before budgeting
  • A 12-month minimum contract removes the option to trial the platform under real production load on a shorter commitment
  • Unit-based consumption billing across different test types is not always intuitive to forecast, and usage can grow unpredictably as more tests and agents are added
  • Since the Cisco acquisition, purchasing now runs through Cisco's broader enterprise sales and licensing process, which can be slower and less transparent than dealing with a smaller standalone vendor
  • Deep Cisco ecosystem integration is a real advantage only for organisations already standardised on Cisco; it offers less differentiated value for a non-Cisco shop
  • Endpoint agent pricing tiers (Essentials versus Advantage) gate meaningfully different capability, and choosing the wrong tier at signup can mean a contract renegotiation to get needed features

Pricing, plan by plan

Catchpoint

Free
  • WebPageTest StarterFree
    • 150 monthly test runs
    • 60-day retention
    • 30 global locations
  • WebPageTest Professional$180/year
    • 1,000-20,000 monthly test runs
    • 13-month retention
    • 40 global locations
  • WebPageTest Expert$11988/year
    • Real user monitoring with session replay
    • Unlimited users with SSO
    • 3,000+ agents across 300+ cities
  • IPM Quick Start$10000/year
    • Single end-to-end journey monitoring
    • DNS, SSL, CDN and API monitoring

ThousandEyes

On request
  • ThousandEyes$undefined/year
    • Cloud and enterprise agent testing
    • Endpoint agents
    • Internet Insights

Which should you pick?

Choose Catchpoint if

  • You need global vantage point network.
  • You want to start without paying.
  • You also want webpagetest integration.

Choose ThousandEyes if

  • You need path visualisation.
  • You work on Web, API.
  • You also want cloud, enterprise and endpoint agents.

Questions people ask

Is Catchpoint or ThousandEyes better?
Neither clearly leads. Catchpoint starts at Free and ThousandEyes at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Catchpoint or ThousandEyes?
Catchpoint has a free tier; the other does not. Paid plans start at Free for Catchpoint and On request for ThousandEyes.
Does Catchpoint or ThousandEyes run on more platforms?
Catchpoint runs on Web. ThousandEyes runs on Web, API.
Can I use Catchpoint for free?
Yes. Catchpoint has a free tier, so you can try it without paying. ThousandEyes starts at On request.
What is Catchpoint best used for?
Catchpoint is most often used for a web performance engineer wanting a fuller-featured, paid version of webpagetest with longer retention and more locations, an enterprise sre or network team monitoring internet-dependent application delivery, dns and cdn performance at scale, an organisation wanting bgp-level visibility into internet routing issues affecting its services, a team wanting real user monitoring with session replay alongside synthetic testing from one vendor. Of those, a web performance engineer wanting a fuller-featured, paid version of webpagetest with longer retention and more locations and an enterprise sre or network team monitoring internet-dependent application delivery, dns and cdn performance at scale are not what ThousandEyes is typically brought in for.
What can Catchpoint do that ThousandEyes cannot?
Catchpoint covers Global vantage point network, WebPageTest integration, BGP and DNS monitoring, Real user monitoring. ThousandEyes covers Path visualisation, Cloud, enterprise and endpoint agents, Internet Insights, Cisco ecosystem integration.

Answered from the vendors’ own pages

Catchpoint: Is there a free tier?

Yes, WebPageTest Starter is free with 150 monthly test runs.

ThousandEyes: Is ThousandEyes still sold as a standalone product after the Cisco acquisition?

Yes, it remains a distinct, purchasable product line rather than being merged into another Cisco offering.

Catchpoint: Is enterprise IPM pricing published?

Only the entry Quick Start Package at $10,000/year with a 12-month minimum; full Enterprise pricing is custom.

ThousandEyes: Is there a published, current price list?

No, Cisco does not publish a definitive current rate card; historical unit prices exist online but should not be treated as confirmed 2026 pricing.

Catchpoint: Does Catchpoint own WebPageTest?

Yes, Catchpoint operates WebPageTest as a productised offering with its own tiered pricing.

ThousandEyes: What is the minimum contract length?

12 months.

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