Communication & Collaboration · head to head
Novu vs Grasshopper
Novu
Communication & Collaboration
Open-source notification infrastructure for multi-channel messaging
- From
- Free
- Rated
- -
Grasshopper
Communication & Collaboration
The entrepreneur's phone system
- From
- On request
- Rated
- -
The short version
- Only Novu has a free tier, so it costs nothing to try first.
- Each has a real cost: Novu free plan activity feed retention is limited to 24 hours, restricting how far back teams can debug delivery issues.; Grasshopper available only in the USA and Canada; the site returns a not available in your region error outside those countries
Where they differ
Only the attributes on which Novu and Grasshopper actually diverge.
| Attribute | Novu | Grasshopper |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Platforms | web, api | Web |
Identical on both: user rating (Not yet rated), category (Communication & Collaboration).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Novu
- Multi-channel workflows
- Advanced email editor
- Activity feed
- Multi-environment support
- Role-based access control
- Self-hosting
Only in Grasshopper
Nothing recorded that Novu does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Novu
- Building multi-channel notification workflows for a SaaS productnot Grasshopper
- Self-hosting notification infrastructure for data controlnot Grasshopper
- Managing separate notification environments for staging and productionnot Grasshopper
- Tracking notification delivery history and activitynot Grasshopper
Grasshopper
No use cases recorded yet. See the Grasshopper review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Novu
- Free plan activity feed retention is limited to 24 hours, restricting how far back teams can debug delivery issues.
- Overage on Pro and Team plans is billed at $1.20 per 1,000 additional workflow runs, which can add up at scale.
- HIPAA BAA compliance and dedicated SSO are Enterprise-only and require custom pricing.
Grasshopper
- Available only in the USA and Canada; the site returns a not available in your region error outside those countries
- Plans start at $14/month only under a promotional discount of up to $75 off select plans, meaning the advertised entry price is not the standing rate
Pricing, plan by plan
Novu
Free- FreeFree
- 10,000 workflow runs/month
- All channels included
- Up to 20 workflows
- Pro$30/month
- 30,000+ workflow runs/month
- Advanced email editor
- Remove Novu branding
- Team$250/month
- 250,000+ workflow runs/month
- Up to 10 environments
- 90-day activity feed retention
Grasshopper
On requestNo published plan breakdown. See the Grasshopper review.
Which should you pick?
Choose Novu if
- You need multi-channel workflows.
- You want to start without paying.
- You work on web, api.
- You also want advanced email editor.
Choose Grasshopper if
Nothing in the data separates Grasshopper from Novu on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is Novu or Grasshopper better?
- Neither clearly leads. Novu starts at Free and Grasshopper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Novu or Grasshopper?
- Novu has a free tier; the other does not. Paid plans start at Free for Novu and On request for Grasshopper.
- Does Novu or Grasshopper run on more platforms?
- Novu runs on web, api. Grasshopper runs on Web.
- Can I use Novu for free?
- Yes. Novu has a free tier, so you can try it without paying. Grasshopper starts at On request.
- What is Novu best used for?
- Novu is most often used for building multi-channel notification workflows for a saas product, self-hosting notification infrastructure for data control, managing separate notification environments for staging and production, tracking notification delivery history and activity. Of those, building multi-channel notification workflows for a saas product and self-hosting notification infrastructure for data control are not what Grasshopper is typically brought in for.
- What can Novu do that Grasshopper cannot?
- Novu covers Multi-channel workflows, Advanced email editor, Activity feed, Multi-environment support.
Answered from the vendors’ own pages
Novu: What does Novu cost?
Novu offers a Free plan for 10,000 workflow runs per month, Pro from $30/month for 30,000+ runs, Team from $250/month for 250,000+ runs, and custom Enterprise pricing for 10M+ runs.
SourceNovu: Is there a free plan, and what are its limits?
Yes, the Free plan includes 10,000 workflow runs per month, all messaging channels, up to 20 workflows, 2 environments, and up to 3 team members.
SourceNovu: How is usage metered?
Billing is based on the number of workflow runs per month rather than per user or per message, with overage on paid plans charged at $1.20 per 1,000 additional runs.
SourceRelated pages
More on Grasshopper
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