Legal · head to head
NetDocuments vs MyCase
The short version
- Only MyCase has a free tier, so it costs nothing to try first.
- Each has a real cost: NetDocuments quote-only pricing per user with no published rates; MyCase all plans are per-user pricing, not per-firm; previously paid fees are non-refundable
Where they differ
Only the attributes on which NetDocuments and MyCase actually diverge.
| Attribute | NetDocuments | MyCase |
|---|---|---|
| Starting price | On request | Free |
| Pricing model | quote | subscription |
| Free tier | No | Yes |
| Platforms | Web, Windows, iOS, Android, Cloud | Web |
Identical on both: user rating (Not yet rated), category (Legal).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in NetDocuments
- Matter-centric filing
- Ethical walls
- Email management
- Version control
- Search
- Retention
Only in MyCase
Nothing recorded that NetDocuments does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
NetDocuments
- Firms needing enforceable ethical walls rather than folder permissionsnot MyCase
- Capturing email into the matter record instead of individual inboxesnot MyCase
- Moving document management off on-premise serversnot MyCase
MyCase
- Managing billable hours and generating client invoices from time entriesnot NetDocuments
- Organizing discovery documents and case materials in searchable repositoriesnot NetDocuments
- Processing trust account reconciliations for client fundsnot NetDocuments
- Coordinating client communications through texting and portalsnot NetDocuments
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
NetDocuments
- Quote-only pricing per user with no published rates
- Migrating an existing document store is a substantial project, and legacy metadata rarely survives cleanly
- Aimed at mid-size and large firms; solo practices find it heavier than needed
- Adoption depends on fee earners filing correctly, and habits are the hard part
MyCase
- All plans are per-user pricing, not per-firm; previously paid fees are non-refundable
Pricing, plan by plan
NetDocuments
On requestNo published plan breakdown. See the NetDocuments review.
MyCase
Free- Basic$60/month
- Basic features
- Annual option $50/month
- Pro$120/month
- Pro features
- Annual option $100/month
- Most popular
- Advanced$150/month
- Advanced features
- Annual option $130/month
Which should you pick?
Choose NetDocuments if
- You need matter-centric filing.
- You work on Web, Windows, iOS, Android, Cloud.
- You also want ethical walls.
Questions people ask
- Is NetDocuments or MyCase better?
- Neither clearly leads. NetDocuments starts at On request and MyCase at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, NetDocuments or MyCase?
- MyCase has a free tier; the other does not. Paid plans start at On request for NetDocuments and Free for MyCase.
- Does NetDocuments or MyCase run on more platforms?
- NetDocuments runs on Web, Windows, iOS, Android, Cloud. MyCase runs on Web.
- Can I use MyCase for free?
- Yes. MyCase has a free tier, so you can try it without paying. NetDocuments starts at On request.
- What is NetDocuments best used for?
- NetDocuments is most often used for firms needing enforceable ethical walls rather than folder permissions, capturing email into the matter record instead of individual inboxes, moving document management off on-premise servers. Of those, firms needing enforceable ethical walls rather than folder permissions and capturing email into the matter record instead of individual inboxes are not what MyCase is typically brought in for.
- What can NetDocuments do that MyCase cannot?
- NetDocuments covers Matter-centric filing, Ethical walls, Email management, Version control.
Answered from the vendors’ own pages
NetDocuments: What does NetDocuments cost?
It quotes per user and does not publish rates.
MyCase: How much does MyCase cost?
MyCase pricing starts at $60/month per user for the Basic plan, $120/month for Pro, and $150/month for Advanced when billed monthly.
SourceNetDocuments: Why not just use SharePoint or Dropbox?
Neither expresses matter-centric security or ethical walls in an auditable way, which is a professional obligation rather than a preference in legal practice.
MyCase: Does MyCase offer a free trial?
Yes, MyCase offers a 10-day free trial with full access and no credit card required.
SourceNetDocuments: Does it handle email?
Yes, capturing correspondence into the matter record, which is where most legal email otherwise fails to land.
MyCase: Are there annual billing discounts available?
Yes, annual billing saves up to 16% compared to monthly billing, with Basic at $50/user/month annually, Pro at $100/user/month, and Advanced at $130/user/month.
Source