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Mattermost vs Chatwork

Mattermost logo

Mattermost

Software

Channel-centric collaboration for secure workflows

From
On request
Rated
-
Full reviewWebsite
Chatwork logo

Chatwork

Software

Group chat for global teams, built to replace email with real-time communication

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Mattermost no prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales; Chatwork no pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page

Where they differ

Only the attributes on which Mattermost and Chatwork actually diverge.

Attributes where Mattermost and Chatwork differ
AttributeMattermostChatwork

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web), user rating (Not yet rated), category (Unknown).

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mattermost

  • No prices are published for any of the three paid tiers (Professional, Enterprise, Enterprise Advanced); all require contacting sales
  • Professional is capped at a maximum of 250 users, forcing a move to Enterprise for larger teams
  • Licenses are sold only as prepaid annual subscriptions, and organizations that exceed their licensed seat count must purchase additional seats on a prorated quarterly basis

Chatwork

  • No pricing figures or plan names are shown on the vendor's own homepage; only Sign up for free and Get Started buttons are offered, with pricing details requiring further navigation not present on the fetched page
  • The homepage highlights 256-bit encryption and ISO27001 certification as its main security claims without stating which plan tier includes them

Pricing, plan by plan

Mattermost

On request

No published plan breakdown. See the Mattermost review.

Chatwork

On request

No published plan breakdown. See the Chatwork review.

Which should you pick?

Choose Mattermost if

Nothing in the data separates Mattermost from Chatwork on the points above - pick on price and on how each one feels to use.

Mattermost review

Choose Chatwork if

Nothing in the data separates Chatwork from Mattermost on the points above - pick on price and on how each one feels to use.

Chatwork review

Questions people ask

Is Mattermost or Chatwork better?
Neither clearly leads. Mattermost starts at On request and Chatwork at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mattermost or Chatwork?
Mattermost starts at On request and Chatwork at On request.
Does Mattermost or Chatwork run on more platforms?
Both run on Web, so platform support will not decide this one for you.
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Related pages

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