Softwr

Technology · head to head

Lucidchart vs Pragma

Lucidchart logo

Lucidchart

Technology

Intelligent diagramming for every team

From
Free
Rated
-
Full reviewWebsite
Pragma logo

Pragma

Customer Success

Knowledge Management for CS Teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Lucidchart interface can overwhelm new users due to extensive features and customization options; Pragma no pricing information published on website
  • They diverge on capability: Lucidchart covers Flowcharts & diagrams, Pragma covers Knowledge base.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Lucidchart and Pragma actually diverge.

Attributes where Lucidchart and Pragma differ
AttributeLucidchartPragma
Pricing modelUnknownsubscription
PlatformsWeb, Desktop, macOS, WindowsWeb, Chrome-extension
CategoryTechnologyCustomer Success
Founded20102020

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Lucidchart

  • Flowcharts & diagrams
  • Process mapping
  • Mind maps
  • Wireframes & mockups
  • Network diagrams
  • Data visualization
  • Real-time collaboration
  • Presentation mode

Only in Pragma

  • Knowledge base
  • AI search
  • Customer notes
  • Team collaboration
  • Analytics
  • Notion
  • Web support
  • Chrome-extension support

Both cover

  • Slack
  • Confluence
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

Lucidchart

  • Process documentationnot Pragma
  • System architecturenot Pragma
  • Workflow designnot Pragma
  • Brainstormingnot Pragma
  • Technical documentationnot Pragma

Pragma

  • Customer Successnot Lucidchart
  • Knowledge Managementnot Lucidchart
  • Collaborationnot Lucidchart

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Lucidchart

  • Interface can overwhelm new users due to extensive features and customization options
  • Drag-and-drop canvas can feel clunky compared to modern whiteboard tools like Miro

Pragma

  • No pricing information published on website

Pricing, plan by plan

Lucidchart

Free
  • FreeFree
    • 3 documents
    • 60 shapes
    • Basic templates
  • Individual$7.95/month
    • Unlimited documents
    • Advanced templates
    • Cloud storage
  • Team$9/editor/month
    • Real-time collaboration
    • Team management
    • All integrations
  • Enterprise$undefined/custom
    • Advanced security
    • SSO
    • Dedicated support

Pragma

Free
  • FreeFree
    • Basic knowledge base
    • Search
    • 5 users
  • Team$25/month
    • Unlimited users
    • Integrations
    • Analytics

Which should you pick?

Choose Lucidchart if

  • You need flowcharts & diagrams.
  • You want to start without paying.
  • You work on Web, Desktop, macOS, Windows.
  • You also want process mapping.
Lucidchart review

Choose Pragma if

  • You need knowledge base.
  • You want to start without paying.
  • You work on Web, Chrome-extension.
  • You also want ai search.
Pragma review

Questions people ask

Is Lucidchart or Pragma better?
Neither clearly leads. Lucidchart starts at Free and Pragma at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Lucidchart or Pragma?
Lucidchart starts at Free and Pragma at Free.
Does Lucidchart or Pragma run on more platforms?
Lucidchart runs on Web, Desktop, macOS, Windows. Pragma runs on Web, Chrome-extension.
Can I use Lucidchart for free?
Both have a free tier, so you can try either at no cost before committing.
What is Lucidchart best used for?
Lucidchart is most often used for process documentation, system architecture, workflow design, brainstorming. Of those, process documentation and system architecture are not what Pragma is typically brought in for.
What can Lucidchart do that Pragma cannot?
Lucidchart covers Flowcharts & diagrams, Process mapping, Mind maps, Wireframes & mockups. Pragma covers Knowledge base, AI search, Customer notes, Team collaboration. Both handle Slack, Confluence, Salesforce.

Answered from the vendors’ own pages

Lucidchart: What pricing plans does Lucidchart offer?

Lucidchart has a free plan (3 documents, 60 shapes), Individual plan ($7.95/month), Team plan ($9/editor/month), and Enterprise with custom pricing.

Source
Pragma: How much does Pragma cost?

Pragma does not publish pricing on their website. The site includes multiple calls-to-action directing visitors to contact the company or book demonstrations for pricing information, indicating a custom quote-based model.

Source
Lucidchart: Can I use Lucidchart offline?

Lucidchart is a cloud-based platform, but offers an offline desktop option for users who need to work without internet access.

Source
Lucidchart: What compliance certifications does Lucidchart have?

Lucidchart provides SOC 2 Type II, FedRAMP, HIPAA BAA, and GDPR compliance, making it suitable for regulated industries.

Source
Lucidchart: Does Lucidchart have AI diagram generation?

Yes, Lucidchart uses AI to auto-generate flowcharts, UML diagrams, ER diagrams, and org charts from text prompts, Excel data, CSV files, code snippets, or database schemas.

Source
Lucidchart: What integrations does Lucidchart support?

Lucidchart integrates with Microsoft Teams, Slack, Jira, Confluence, Google Workspace, and Salesforce for seamless workflow integration.

Source
Share

Related pages

More on Lucidchart

More on Pragma

Keep looking

Other head to heads