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Software · head to head

Kitomba vs SpotOn

Kitomba logo

Kitomba

Software

Salon software from New Zealand

From
79/month
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Software

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Kitomba no plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: Kitomba covers Appointment booking, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which Kitomba and SpotOn actually diverge.

Attributes where Kitomba and SpotOn differ
AttributeKitombaSpotOn
Starting price79/monthOn request
Pricing modelsubscriptionUnknown
Founded20012017

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Kitomba

  • Appointment booking
  • Point of sale
  • Stock management
  • Client management
  • Business analytics
  • Mobile apps
  • Online booking
  • Xero

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Reporting
  • DoorDash
  • Google
  • Yelp

Both cover

  • Marketing tools
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Kitomba

  • Salon and spa appointment booking with staff rosteringnot SpotOn
  • Salon point of sale and stock managementnot SpotOn
  • Client marketing and reporting for hair and beauty businessesnot SpotOn

SpotOn

  • Point of Salenot Kitomba
  • Order Managementnot Kitomba
  • Inventory Controlnot Kitomba
  • Staff Schedulingnot Kitomba

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Kitomba

  • No plan price is published; pricing depends on package, features and staff count and is only given after a demo and a discovery call with a Kitomba consultant
  • Advertised per user pricing is based on 3 staff, so the quoted figure does not apply at other headcounts
  • Xero, Mailchimp, REACH.ai, Salon Pay and Vish integrations all carry separate charges outside the software fee
  • Data migration and live education carry additional charges
  • Kitomba Pay EFTPOS terminal rental is available in Australia only

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

Kitomba

79/month
  • Starter$79/month
    • Appointment booking
    • Client management
    • Basic reporting
  • Business$149/month
    • All Starter features
    • POS system
    • Stock management

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose Kitomba if

  • You need appointment booking.
  • You work on Web, Ios, Android.
  • You also want point of sale.
Kitomba review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is Kitomba or SpotOn better?
Neither clearly leads. Kitomba starts at 79/month and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Kitomba or SpotOn?
Kitomba starts at 79/month and SpotOn at On request.
Does Kitomba or SpotOn run on more platforms?
Kitomba runs on Web, Ios, Android. SpotOn runs on Web, iOS, Android.
What is Kitomba best used for?
Kitomba is most often used for salon and spa appointment booking with staff rostering, salon point of sale and stock management, client marketing and reporting for hair and beauty businesses. Of those, salon and spa appointment booking with staff rostering and salon point of sale and stock management are not what SpotOn is typically brought in for.
What can Kitomba do that SpotOn cannot?
Kitomba covers Appointment booking, Point of sale, Stock management, Client management. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle Marketing tools, Web support, Ios support, Android support.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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