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Beauty & Salon · head to head

Milano vs SpotOn

M

Milano

Beauty & Salon

Hair salon and beauty studio management software

From
$69/month
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Food & Restaurant

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Milano covers Appointment scheduling, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which Milano and SpotOn actually diverge.

Attributes where Milano and SpotOn differ
AttributeMilanoSpotOn
Starting price$69/monthOn request
Pricing modelsubscriptionUnknown
CategoryBeauty & SalonFood & Restaurant
Founded20142017

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Milano

  • Appointment scheduling
  • Client profiles
  • Styling notes
  • Photo gallery
  • Point of sale
  • Inventory management
  • Staff scheduling
  • Instagram

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Reservations
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Google

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Milano

  • Salon managementnot SpotOn
  • Styling notesnot SpotOn

SpotOn

  • Point of Salenot Milano
  • Order Managementnot Milano
  • Inventory Controlnot Milano
  • Staff Schedulingnot Milano

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Milano

Nothing recorded yet. See the Milano review.

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

Milano

$69/month
  • Essentials$69/month
    • Scheduling
    • Client profiles
    • Styling notes
  • Professional$139/month
    • Everything in Essentials
    • POS
    • Inventory

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose Milano if

  • You need appointment scheduling.
  • You work on Web, Ios, Android.
  • You also want client profiles.
Milano review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is Milano or SpotOn better?
Neither clearly leads. Milano starts at $69/month and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Milano or SpotOn?
Milano starts at $69/month and SpotOn at On request.
Does Milano or SpotOn run on more platforms?
Milano runs on Web, Ios, Android. SpotOn runs on Web, iOS, Android.
What is Milano best used for?
Milano is most often used for salon management, styling notes. Of those, salon management and styling notes are not what SpotOn is typically brought in for.
What can Milano do that SpotOn cannot?
Milano covers Appointment scheduling, Client profiles, Styling notes, Photo gallery. SpotOn covers Cloud POS, Online ordering, Reservations, Loyalty programs. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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